SVP & CIO
Sheila Jordan is senior vice president and chief information officer at Symantec. She is responsible for driving Symantec's information technology strategy and operations ensuring that the company has the right talent, stays ahead of technology trends and maximizes the value of technology investments. Her goal is to drive increased productivity, better efficiency and strategic business partnerships through simple and intuitive experiences for Symantec’s global workforce.
Since joining Symantec in February 2014, Sheila has set the vision and strategy for Symantec IT, developed an experienced leadership team, and insourced IT operations from an outside vendor by building Symantec’s next generation secure data center in the company’s virtual private cloud. Sheila also led the effort to split IT operations when Symantec separated its security and information management businesses – a highly successful, transformative initiative accomplished in nine months. Sheila’s role includes oversight of the Global Security Office, and she has established the strategy for “all things security” in an ever-changing and dynamic landscape.
Prior to joining Symantec, Sheila served as senior vice president of Communication and Collaboration IT at Cisco Systems. Within her purview at Cisco were collaboration platforms, user experience and support, and communications, collaboration and mobility services. During her nine-year tenure at Cisco, Sheila’s IT organization was recognized by the industry with awards presented by CITE, InformationWeek and CIO Magazine. She also received the 2010 Cisco Executive Sponsor Catalyst award for her leadership in developing successful relationships with customers, including several Fortune 100 companies. Earlier in her career Sheila worked at Walt Disney World in Orlando, Florida, where she was senior vice president of Destination Disney. A key architect of the strategic planning process, she was responsible for delivering profitable growth. She was instrumental in integrating marketing, sales, and services across the organization as Disney transformed its business from a product-centric to a guest-centric organization.
In June 2016, Sheila joined the Board of Directors of FactSet Research Systems Inc. (NYSE:FDS) (NASDAQ:FDS), a $6.5 billion global company that delivers the world's best insight and information to investment professionals through superior analytics, service, content, and technology. She holds a Bachelor of Arts degree in accounting from the University of Central Florida and an MBA from Florida Institute of Technology.