Zuora vs. Chargebee

Go beyond basic billing. Zuora’s full monetization suite offers advanced usage pricing, native CPQ, and scalable invoicing—everything Chargebee lacks.

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A Recognized Leader

Positioned furthest in Completeness of Vision in the 2024 Gartner® Magic Quadrant™ for Recurring Billing

Ranked #1 in the ISG Research Subscription Management Buyers Guides

Ranked #1 in Product and Strategy in Automated Revenue Management

Why modern businesses choose Zuora over Chargebee

From B2B SaaS to expanding B2C companies, Zuora’s robust suite of easy-to-use, scalable solutions are fueling sustainable recurring growth.

Chargebee

Zuora

Total Monetization Support

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Recurring

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One-time without a subscription

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Bundled pricing for enterprise contracts

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Recurring

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One-time with or without a subscription

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Bundled pricing for enterprise contracts

Usage Monetization

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Basic Usage Models (Per Unit)

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External mediation required

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No disclosed usage rating benchmark

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Usage rollup by hierarchy included in enterprise package only

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Advanced Usage, including Prepaid, Per Delivery, Rollover, High Watermark, Pre-Rated, & Multi-Attribute Usage  models
Native drag & drop mediation engine

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Proven high-volume performance with a usage benchmark of up to 200K events per second

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Usage rollup by hierarchy

Quoting

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Locked into Salesforce CPQ

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Leverage Zuora’s native CPQ for comprehensive quoting, or connectors with SFDC CPQ or Hubspot

Scalability & Extensibility

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3500 API calls/min on highest tier of service

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Custom Fields limited to 5 objects, no custom objects


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No support for custom objects, scripting, or workflow

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Predefined webhook library limits integration options

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50K calls/min with option to add even more

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Custom fields available to every object, including custom objects


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Point & click configurable data model & workflow with drop-in scripting capabilities

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Over 75 events out of the box, with ability to define custom events

Invoicing & Collections

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Invoices generated on subscription renewal date only


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No split invoicing

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No disclosed invoice generation benchmark

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Only supports basic payment
retry & dunning

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Invoice date flexibility for consolidated billing

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Split Invoicing for enterprise payment plan

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High-volume invoice generation at 10K invoices in just 7 minutes

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AI-assisted payment retry & configurable dunning workflows

The world’s most innovative companies build, run, and grow with Zuora

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Zuora high tech customer Schneider Electric
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More and more customers are buying into the idea of continually experiencing new functionalities, new features, and new capabilities over time. With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit our demands.

– Rahma Samow

Head of Siemens Healthineers Digital Health Global Sales,

Marketing and Digital Go-to-Market

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Don’t Settle for Basic—Elevate your Monetization with Zuora