Subscription to Success

Below is an excerpt of the article, “Subscription to Success,” from Fortune Magazine’s May Fortune 500 edition.  When public health restrictions sent the global economy into a tailspin this year, companies of all stripes were suddenly reminded how important customer retention is to revenue, margins, and even solvency. What might have gone unnoticed, however, is […]

Are subscription businesses more resilient in a crisis?

This piece was originally published by Iman Ghodosi, Zuora’s VP and GM of APAC, in The Australian.    In my working life, I can’t remember a time like the first half of 2020. Coronavirus has changed our society, which has changed our economies, and in many cases that’s led to seismic shifts for commercial enterprises […]

Subscription Businesses Prove Their Resilience (Surprise, Surprise)

This is the worst financial crisis since the Great Depression. Every sector of the economy is being hit, and technology is no exception. An online tracking spreadsheet shows approximately 25,000 startup workers have been laid off so far. The general sense is the world is falling apart. But my conversations with other subscription companies have […]

Subscription Impact Report: COVID-19 Edition

The worldwide spread of coronavirus (COVID-19) has had a quick and damaging effect on the global economy. However, amongst operational disruptions, supply chain restrictions, and a global recession, subscription businesses are proving to be resilient. In an analysis of hundreds of subscription-based companies, more than half have not seen an impact on their subscriber growth, […]

Now is the Time to Double Down on Relationships

It’s a stressful time, to be sure. What’s most top of mind right now is keeping each other safe, and doing our part to avoid the spread of COVID-19. But given how the health crisis is spilling over into the broader economy, I’ve been getting a lot of questions about how to think about this […]

The Subscription Billing Buyers Guide For Education SaaS

Do you have all the tools you need to select the right subscription billing solution for your organization? Our kit, The Subscription Billing Buyers Guide For Education SaaS, includes 8 key resources to guide your evaluation. Download it now!

The End of Ownership U.S.

U.S.-specific results from an international survey of twelve countries on changing consumer preferences in the Subscription Economy.