Subscription Economy Index Level Reaches 437 Over Nearly a Decade as Consumer Buying Preferences Shift From Ownership to Usership
Zuora today released its bi-annual Subscription Economy Index™ (SEI) as well as survey results from its End of Ownership report, fielded by The Harris Poll.
How modern CFOs are revolutionizing business decision-making with back office, subscription metrics
This piece was originally published in Global Banking and Finance Review The finance function has come a long way from the days of solely “closing the books.” New technology, namely automation, along with market uncertainty amid the current pandemic, has ushered in the modern finance era. In fact, our recent State of Finance Amid COVID-19 report found […]
Subscriptions bring big rewards in tough economy [XaaS]
This article was originally written and produced by Accenture’s Kevin Dobbs. To listen to the podcast featuring Kevin and Zuora CEO Tien Tzuo, visit: https://www.accenture.com/us-en/blogs/high-tech/subscription-model-trends I thought I was a change ninja until I met Tien Tzuo, CEO of Zuora. In case you’re not familiar, Zuora is an enterprise software company that helps businesses launch and […]
B2B Pricing Strategies from the Subscribed Institute
Pricing ambiguity is inherent to the subscription model. This can be either empowering or paralyzing. There’s a lot of pressure not to mess it up. You can give your service away for free, and spend years chasing down brutally small conversion rates. You can make things too complicated with too many pricing charts and feature […]
The 40-Year College
Welcome to the weirdest back-to-school season of our lifetimes. If the current crisis is forcing us to rethink the ways we teach our young people, it’s also exposing just how broken the current system is. Right now education is treated as a product instead of a service, and it’s a poster child for everything that’s […]
Zuora and GoCardless Expand Partnership to Revolutionize Global Subscription Payments
Zuora, Inc. (NYSE: ZUO), the leading subscription management platform provider, today announced an expanded global partnership and new product integration with GoCardless to help companies across more than 30 countries, including the U.S., U.K., Europe, Australia, New Zealand and Canada process recurring payments faster and reduce payment-related costs and customer churn.
New Zuora Analytics and Zuora Billing Drive Agile Subscription Experiences
Zuora Billing and Zuora Analytics enable subscription businesses to monetize, orchestrate and analyze the success of their subscription experiences.
Freemium or Free Trial: We Have a Winner!
Quick, what’s your immediate answer to the following question: In order to attract new subscribers, should a subscription business offer them unlimited access to a free, pared-down version of the service, or the full version of the service for a limited time? Freemium vs Free Trial. It’s an age-old debate that has a renewed urgency. […]
The Agile CFO: A Conversation with Todd McElhatton
Over the next several weeks, I’ll be talking with some CFOs that I admire about the massive disruption happening in finance departments today. I’m kicking off this semi-regular series with a finance professional who impresses me enormously — Todd McElhatton, the brand new CFO of Zuora! The last 20 years of Todd’s career have been […]
Do We Really Need CFOs?
Let me begin this week’s newsletter by stating for the record that I think most CFOs are fine people. They are responsible and detail-oriented. Lots of times, they are way more friendly and outgoing than you might think. But do we really need them? As the guardian of the financial health of an organization, a […]
Subscription Businesses Remain Resilient Amid COVID-19
Zuora today released the newest edition of its Subscription Impact Report designed to measure the economic impact of COVID-19 on subscription businesses from March 1 – May 31, 2020 compared to the previous 12 months (February 2019-February 2020). The report, analyzing both subscriber acquisition rates and average revenue per subscriber, compares Software and High Tech, Media, Consumer Membership and Internet of Things industry segments.
Zuora Offers Free Platform Workflows to Enable Customer Growth During Unpredictable Market Conditions
Zuora, Inc. (NYSE: ZUO) today announced the next generation of its Zuora® Central Platform and free pre-built workflows to provide customers with the agility to adapt to rapidly changing market conditions. Powered by Zuora’s cloud-based microservices architecture, the enterprise platform helps companies test and launch new subscription products faster at scale.