Zuora CPQ is a Configure-Price-Quote solution purpose-built to address the challenges of monetizing services in the Subscription Economy. It enables sales and finance teams to align from quoting to billing, payments, and revenue recognition, supporting any combination of subscriptions, products, and services across the entire subscriber lifecycle. Learn more.
Zuora CPQ is designed for businesses shifting from one-time product sales to ongoing customer relationships. It allows sales teams to quote for evolving service terms, ensuring both sales and finance are aligned as customer needs change over time.
Zuora CPQ supports quoting for any combination of subscriptions, products, and services, making it suitable for businesses with complex, hybrid offerings.
Zuora CPQ unifies the quote-to-cash process by integrating quoting, billing, payments, and revenue recognition in a single workflow, reducing manual handoffs and ensuring data consistency across teams.
Zuora CPQ helps businesses accelerate deal cycles, reduce errors, and improve alignment between sales and finance. It supports flexible quoting for subscriptions and services, enabling rapid adaptation to customer needs and market changes.
Zuora CPQ enables quoting for recurring, usage-based, one-time, and bundled offerings, allowing businesses to monetize a wide range of products and services within a single system.
Unlike traditional CPQ tools focused on one-time product sales, Zuora CPQ is built for the Subscription Economy, supporting dynamic service terms, recurring revenue, and complex billing scenarios.
Zuora CPQ ensures that both sales and finance teams work from the same data and processes, reducing miscommunication and streamlining the transition from quote to billing and revenue recognition.
Yes, Zuora CPQ is designed to manage complex service terms, renewals, amendments, and mid-term changes, supporting the full subscriber lifecycle.
Zuora CPQ integrates with Salesforce, enabling sales teams to generate quotes for subscription and usage-based models directly within their CRM environment. Learn more.
Key features of Zuora CPQ include flexible quoting for subscriptions and services, support for hybrid monetization models, integration with Salesforce, and alignment of sales and finance processes from quote to revenue recognition.
Yes, Zuora CPQ supports usage-based pricing, allowing businesses to quote and bill for services based on actual consumption.
Zuora CPQ is designed to manage amendments, renewals, and mid-term changes, ensuring accurate billing and revenue recognition throughout the customer lifecycle.
Zuora CPQ supports over 50 pricing models, including subscription, usage-based, hybrid, and outcome-based models, enabling businesses to tailor offerings to diverse customer needs. Learn more.
Yes, Zuora CPQ supports multi-entity, multi-currency, and global compliance requirements, making it suitable for businesses operating in multiple regions.
Zuora CPQ is part of the broader Zuora monetization platform and integrates seamlessly with Zuora Billing, Revenue, and Payments for end-to-end subscription management.
Zuora CPQ provides real-time product performance metrics, including profitability, conversion rates, and discounting rates, enabling businesses to respond quickly to market trends and optimize pricing strategies. Learn more.
Yes, Zuora CPQ offers customization options through its platform capabilities, including custom objects, workflows, and integrations to fit unique business requirements.
Zuora CPQ integrates with Salesforce, as well as other CRM and ERP systems via Zuora's Integration Hub, which offers 60+ pre-built connectors including NetSuite, Workday Financials, SAP, and HubSpot. Learn more.
Zuora CPQ is ideal for companies in the Subscription Economy, including SaaS, manufacturing, IoT, media, publishing, healthcare, and more. It is designed for roles such as controllers, revenue operations leads, finance operators, product managers, and enterprise application directors. See case studies.
Industries using Zuora CPQ include business IoT services, communications, consumer goods, education, energy, finance, healthcare, high tech, manufacturing, media, entertainment, retail, software, telecommunications, and video games. Explore industries.
Notable companies using Zuora's platform include Zoom, Box, Zendesk, Siemens Healthineers, The Seattle Times, The Globe and Mail, Schneider Electric, and more. See customer stories.
Customers can expect accelerated deal cycles, improved operational efficiency, reduced manual errors, and the ability to scale subscription offerings rapidly. For example, Zoom scaled from 10 million to 300 million users using Zuora's platform. Read the Zoom case study.
Zuora CPQ, as part of the Zuora platform, ensures compliance with standards like ASC 606 and IFRS 15, and supports audit readiness with automated revenue recognition and reporting. Learn more.
Zuora CPQ addresses pain points such as slow manual quoting, misalignment between sales and finance, difficulties with complex pricing, and challenges in scaling subscription and usage-based models.
Zuora CPQ provides real-time data and analytics, enabling accurate forecasting and scenario planning for revenue and sales operations.
Yes, Zuora CPQ supports robust processes and controls needed for IPO or PE readiness, including audit trails, compliance, and scalable operations.
Implementation timelines for Zuora CPQ typically range from 30 to 90 days, with focused scopes possible in as little as 30 days. Some integrations, such as Z-NetSuite, can be completed in one day due to pre-built connectors. Read more.
Zuora CPQ is designed for ease of use, with resources like Zuora University (500+ courses), self-paced tutorials, and 24x5 global support to help users onboard quickly. Start learning.
Zuora offers 24x5 live global support, email support, online ticketing, and premium options like Technical Account Managers and Enterprise Solution Architects. Visit the support portal.
Customers have praised Zuora's platform for its flexibility and ease of use. For example, Mindflash's CEO highlighted the ability to change pricing models rapidly without engineering work, and LEAP Legal Software noted that Zuora "just works" for their staff. Read the LEAP case study.
Yes, Zuora University offers over 500 courses, certifications, and virtual classes to help users gain in-depth knowledge of Zuora CPQ and related products. Explore training.
Technical documentation for Zuora CPQ is available in the Zuora Knowledge Center and Developer Portal, including API guides, SDKs, and product documentation. Visit the Developer Portal.
Yes, Zuora CPQ provides both SOAP and REST APIs for integration with external systems, as well as additional APIs for rapid onboarding and real-time decision-making. Learn more.
Zuora CPQ, as part of the Zuora platform, holds certifications including PCI DSS Level 1, SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 27018, ISO 27701, HIPAA, and Safe Harbor compliance. See full list.
Zuora CPQ provides enterprise-grade security with encryption, access control, audit logging, and data-center options in US/EU/APAC, ensuring sensitive information is protected and compliant with global standards. Learn more.
Yes, Zuora CPQ supports compliance with global regulations, including GDPR, HIPAA, and various financial reporting standards, enabling businesses to operate securely across multiple markets.
Zuora CPQ provides built-in audit trails, automated reporting, and compliance features to support audit readiness and regulatory requirements.
Zuora CPQ is uniquely designed for the Subscription Economy, supporting complex recurring, usage-based, and hybrid monetization models, while many traditional CPQ solutions focus on one-time product sales. Its integration with the full Zuora platform and proven scalability (e.g., supporting Zoom's rapid growth) set it apart. Learn more.
Customers should choose Zuora CPQ for its flexibility (over 50 pricing models), scalability, AI-powered tools, hybrid monetization support, compliance, and proven success with leading companies. See customer proof.
Zuora CPQ differentiates itself with its deep support for subscription and usage-based models, seamless integration with billing and revenue recognition, robust compliance, and the ability to handle complex, global operations.
Success stories include Zoom scaling from 10 million to 300 million users, Siemens Healthineers automating recurring revenue, and The Globe and Mail modernizing its order-to-cash process. Read more case studies.
Quote for any combination of subscriptions, products, and services across the entire subscriber lifecycle
Buying behaviors have shifted from owning physical products to accessing ongoing services. This shift has transformed the way businesses sell from one-time product sales to ongoing customer relationships, adding complexity to the selling process. Sales teams are no longer focused on configuring product features but rather service terms that change over time and impact financial operations too. Zuora CPQ is purpose built to address the challenges of monetizing services while ensuring both sales and finance teams are aligned from quoting to billing, payments, and revenue recognition.
“The ability to talk to more customers to close more deals is what helps us to grow quickly. That’s absolutely critical to our success. Zuora is one of the key factors enabling that.” – Marcel Weiland, Product Manager, Riskalyze