Zuora

Senior Revenue Accountant

Payroll Analyst

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.

Zuora is seeking a Payroll Analyst to join our fast-paced US Payroll Team. The successful candidate will have a flexible and team oriented outlook and be responsible for providing support and collaborate with business partner to support the business growth.

Primary responsibilities

Perform accurate preparation and processing of semi-monthly and monthly payroll on its Zuora subsidiaries; including new hire & termination processing, leave of absence payments, retroactive payments, bonuses, commissions, time reporting for hourly workers.

Perform to register Zuora for State/SUI/Local payroll tax as needed. Add the States/SUI/Local jurisdictions in the ADP system.
Process taxable fringe benefits such Gifts and Awards, ESPP and RSU’s in ADP system.
Manage employee inquiries.
Work with HR on employee benefits such as 401K, Flexible Spending, Health Savings accounts and upload updates in ADP system.
Assist in all payroll related journal entries and accruals and perform balance sheet reconciliations
Assist with various audits
Assist with ad hoc projects

Requirements

Bachelor’s degree in Accounting, Finance or Business and/or related field or equivalent education and experience in payroll functions.
Minimum of three years of payroll processing using ADP Workforce Now, Paychex, or equivalent system is a plus.
Familiarity with NetSuite, Blackline or equivalent system is a plus.
Possess working knowledge of payroll related requirements and Federal and State regulations.
Able to handle confidential data and information.
Able to work well under stress and tight deadlines.
High degree of accuracy, attention to detail.
Strong Excel, math and general technical savviness.
Demonstrated great communication skills and customer service orientation.
Strong analytical and problem solving skills

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Zuora is looking for a skilled Senior Revenue Accountant to join our Revenue Accounting team. You will have the opportunity to leverage Zuora’s order-to-revenue capabilities for modern businesses. Responsibilities will include all day to day activities in the revenue process including contract review for compliance with Zuora’s revenue recognition policy, monthly revenue close, account reconciliations, reporting and analysis, and audit and SOX support. You will also participate in the order-to-cash process with Deal Desk, Business Technology, Zuora Revenue support, and Billing operations. This is a critical role in a growing team and requires an exceptional performer. The successful candidate will be able to learn new processes quickly, adapt to ever-changing priorities, communicate effectively, and work collaboratively across multiple functions with a special focus on system improvements and subscription services revenue. This position reports directly to the Revenue Accounting Manager.

This position will be responsible for:

Ensuring that revenue is recognized in accordance with corporate policy under ASC-606
Staying current on revenue recognition guidance and raising interpretations of guidance with respect to company revenue policy
Participating in all aspects of the revenue close, including creating journal entries and performing reconciliations
Analyzing revenue trends specifically for our subscription revenue stream and partnering with FP&A to clearly explain our results
Understanding the end-to-end quote-to-cash process and data flows and recommending process improvements
Working closely with Business Technology and Zuora Revenue Support teams to drive system improvements and efficiencies
Preparing SSP studies and analysis
Preparing external auditor deliverables
Assisting in the execution and maintenance of our internal controls specifically focused on subscription revenue processes and voicing process improvements to drive change in the organization
Assist in special projects

What you will need to be successful:

2-4 years of revenue recognition experience, preferably with Big 4 Public Accounting
Bachelor's degree in accounting or finance (CPA or CPA-eligible preferred)
Knowledge of revenue recognition US GAAP
Intermediate to advanced Excel skills
Excellent computer skills with MS Office software and Google Apps
Detailed-oriented with excellent analytical skills
Experience using Zuora Billing and Zuora Revenue (RevPro) is a plus
Software as a Service (SaaS) and NetSuite experience is a plus
Experience with Python or SQL is a plus

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

#LI-MJ1

VP Financial Contoller

To learn more visit www.zuora.com

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Zuora is seeking a VP and Financial Controller as a strategic member of the Finance Management team, providing critical financial advisement to the CFO and management team. The Controller will oversee and direct the non-revenue-related operational accounting function and is responsible for the efficient and effective functioning of the day-to-day financial and accounting operations of the company.

The Financial Controller will manage a group of approximately 18 individuals and will be responsible for managing the following areas:

General ledger
Consolidations
Close process
Equity administration
Commissions
Finance systems
Accounts payable – ensure bills are paid timely. Maintain thorough and accurate record keeping of all firm expenses, providing proper documentation to maintain detailed quarterly expense and reconciliation reports. Manage costs, identify cost saving opportunities and drive such initiatives to completion.
Payroll
Purchasing
SEC reporting
Cashflow – Manage short and long-term cash needs ensuring adequate liquidity, external financing function of the business and maintain banking relationships.
Financial statements and financial audit – Manage audit engagements with independent auditors, including; planning, cost, executing, directing, and completing financial statements and related tasks.
Tax
Technical Accounting
Internal controls – Implementing and interpreting financial policies, procedures and controls to ensure the integrity of financial statements (both systematic and user-functional to ensure data integrity and safeguarding of assets), while minimizing manual effort to ensure compliance.
Ensuring consistency of all financial, accounting and operational reporting of all subsidiaries
Compliance with appropriate accounting standards, such as Generally Accepted Accounting Principles (GAAP) and SEC Requirements.
Compliance with all other regulatory mandates (including but not limited to US and international taxes, sales/VAT/GST).

Requirements for the Ideal Candidate

Proactive, technically strong, and organized individual
Minimum 15 years of experience in progressive financial roles, with prior public accounting/audit experience and strong knowledge of GAAP and IFRS
Preferred 2 or more years as Audit Manager or Controller (public company preferred)
Preferred CPA, and/or Master’s degree in accounting, finance, business, or business administration
Substantial experience in SEC compliance
Broad experience and working knowledge of finance, accounting, treasury, tax, and internal control processes
Experience in M&A transactions and proven experience in merger integration would be a plus
Strong sense of urgency and commitment to achieving results
Excellent verbal and communication skills
Ability to multi-task and prioritize in a fast-paced environment
Able to work under time pressure/deadlines

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

#LI-MJ1

Legal

Senior Counsel, Commercial Contracts

To learn more visit www.zuora.com

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Zuora’s subscription management platform functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

Zuora serves more than 1,000 companies around the world, including Box, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, New York City, London, Paris, Beijing, Sydney, Chennai and Tokyo.

Our growth story is only just beginning, and our Legal team is pivotal to ensuring we conduct business responsibly. We’re seeking a hands-on, sharp and experienced Senior Counsel for Commercial Contracts to tackle challenging projects to bring our Subscription Economy products and services to market.

Sound like a place for you?

Are you an experienced transactions negotiator who’s great at developing processes to help high-growth organizations scale? Do you enjoy negotiating complex agreements to support global functions across the company? Are you a relationship- and results-oriented person who enjoys working in a fast-paced, challenging environment? Are you excited to learn about the latest technologies and work with privacy and security? If so, you just may be the perfect fit for our team as we focus on helping build the next great $1B+ SaaS company!

You’ll join our growing legal team, reporting directly to the Senior Vice President, General Counsel & Secretary, focusing on inbound commercial transaction support and process development and implementation for our strategic third-party technology and services acquisition objectives. And perhaps best of all, you’ll help build the next great $1B+ SaaS company.

Join us and make shift happen!

What you’ll do and achieve:

We’re seeking an experienced, smart and enthusiastic transactions negotiator to join our growing legal team. This is a high-profile role that will work cross-functionally and focus primarily on enabling and accelerating the development of a world-class technology and services sourcing program, including negotiation of deals and development and implementation of processes and tools to support Zuora’s growth.

Our successful Senior Counsel will:

Review, draft and negotiate strategic inbound commercial contracts, including software licenses, master services agreements for SaaS and other services, complex commercial transactions, consulting services agreements, and other purchase and supply agreements.
Act as subject-matter expert and leader on commercial contracts to identify issues, advise on business and legal risks, and resolve issues to closeout commercial agreements.
Own the lifecycle of negotiating agreements and build strong relationships to support Zuora’s cross-functional teams, including finance, engineering, product, marketing, business technology, human resources, procurement, and other functions, coordinating all aspects of contract life cycle, including review, drafting, negotiating, and escalating critical issues to business stakeholders.
Collaborate closely with legal, procurement, privacy and security colleagues to assess and manage risks.
Identify and implement new tools for management, growth and scale of the legal and procurement functions, including a life cycle management (CLM) tool.
Identify process improvements and help build scalable solutions to continuously improve Zuora’s acquisition of third-party products and services (e.g., development of templates, policies, procedures, tools, training programs, compliance programs, playbooks, etc.).
Play an important and strategic role in fostering awareness and ensuring compliance with Zuora’s legal and third-party product and services policies.
Undertake other projects as required as part of a small legal team.

What you’ll need to be successful:

Education and Experience:

J.D. from accredited law school required.
A minimum of 8-10+ years of relevant experience, with a focus on drafting and negotiation of technology transactions agreements, and process development.
Substantial knowledge of third-party best practices and applicable laws that impact third-party agreements and ability to explain the implications to internal business partners.
Deep experience partnering with and providing timely support and advice to in-house business partners is required.
Substantial experience negotiating agreements for SaaS and software acquisition is strongly preferred.
Relevant experience (ideally at a fast-growing, global SaaS company and at a public company) is preferred.
Prior experience with implementing and managing a contract lifecycle management tool a plus.
Knowledge of privacy, security and open-source concepts a plus.

Interpersonal Skills and Competencies:

Enthusiasm for implementing scalable processes, intellectual curiosity for understanding how companies use technology and an energy for the challenges of serving a dynamic, high-growth company.
Ability to quickly implement feedback and guidance.
Strong drive for excellence and improvement.
Ability to work independently and is able to prioritize and manage multiple matters simultaneously in a fast-paced, entrepreneurial environment.
A creative thinker, who is comfortable with change and ambiguity and able to build scalable processes from the ground up.
Capable of quickly identifying and resolving issues, including balancing legal and business risks and giving clear and concise business and legal advice, in order to drive matters to close.
Effective communication of complex business and legal issues to business leaders.
Continuous improvement view of procurement processes.
Meticulous attention to detail and quality of work product, and exceptional communication and negotiation skills.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Position will be located in Zuora’s Redwood City headquarters – no relocation offered for this position.

#LI-MJ1

Product Management

Product Management Director, Platform (Workflow)

Redwood City, CA, United States | Remote | San Francisco, CA, United States

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Our leadership position has been consistently recognized by the leading analysts covering the space: Gartner, IDC, and Forrester.

The role

We’re looking for a Product Management Director with deep domain expertise and technical know-how to drive the business process management (BPM, Workflow) pillar of Zuora’s Platform. You will shape how customers use the Zuora Platform to transform and automate their key order-to-revenue business processes.

In this role, you will define how the Platform allows business users to build and extend Zuora applications with low and no-code graphical modeling tools instead of custom code, bringing greater agility to our customers in extending Zuora functionality. You will develop a deep understanding of how customers use the Platform to carry out both the automated and human activities that make up their subscription order-to-revenue lifecycle.

You are a product owner who is passionate about customer success, has a critical eye for detail and usability, and is obsessed with measuring and delivering customer value. As a leader in our organization, you’ll help us develop and execute the strategic vision and product roadmap for our Platform, cultivating external partnerships and a developer community, and collaborating with amazing engineering teams.

What you'll do and achieve

Define an inspiring vision for the future state of business process management and workflow in the Zuora Platform that empowers our customers and partners to easily integrate, customize and extend our applications
Be the domain expert in applying BPM functionality to automate customer processes, transform their businesses, and orchestrate user tasks.
Partner with Engineering to drive world-class execution of the product roadmap, including defining our platform architecture and standards for business processes and workflow; harnessing test and data-driven approaches; and delivering high-quality, high-impact work
Engage in strategic discussions with partners and customers to provide technical and expert guidance on the best ways to build using our Platform
Translate product strategy into detailed requirements and prototypes by defining, documenting, prioritizing, and communicating market needs and customer requirements
Work with Product Marketing to develop a clear and compelling Marketing Strategy for our Platform, including building awareness of our unique Platform capabilities; develop the pricing and packaging strategy
Build a strong external presence and be an external evangelist for our platform vision, technology, and product roadmap, influencing: our customer developer community, industry analysts and key partners, including leading system integrators and ISVs
Be an internal evangelist for our platform capabilities to ensure they are part of everything we do, including ensuring the adoption of platform capabilities by internal teams; supporting the platform vision across internal product roadmaps

What you’ll need to be successful

8-10 years experience in product management with demonstrated success driving product initiatives in BPM/Workflow and no/low-code developer tooling in a B2B SaaS, PaaS or IaaS company, with specific experience focused on delivering developer platforms and composite applications
Technical expertise in the following areas: workflow management, service orchestration and choreography, process optimization and analysis
Experience with BPM standards such as BPMN, XPDL, WS-BPEL
In-depth knowledge of process-oriented platforms and products from other software vendors
Deep empathy for developers as well as building amazing experiences that enable them to thrive
Developer background with a player-coach mentality that enables you to roll up your sleeves and dig in alongside the engineering teams
Skilled at partnering with VP and C-level executives in driving business decision-making and product road mapping
Ability to combine both internal user data and consumer insights to help map the product experience
Ability to complement all decisions with supportive analytics and test/measure performance
Known for taking ownership of the outcomes through working with others and stay accountable to actions

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their experience and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai, and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

#LI-MC1

VP Product Management, Developer Platform

Redwood City, CA, United States | Remote | San Francisco, CA, United States

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Our leadership position has been consistently recognized by the leading analysts covering the space: Gartner, IDC and Forrester.

The role

Our growth story is only just beginning we’re looking for a highly collaborative VP of Product Management with the analytical horsepower and problem-solving abilities to help us unlock our next phase of innovation and growth with the Zuora Developer Platform.

The VP of Product Management will leverage our strong foundation to build a world class Developer Platform enabling our customers and partners (i.e. GSIs, ISVs) to easily deploy, integrate, customize and extend our Zuora suite to meet their specific business needs, translating to accelerated ARR growth (i.e. new segments, new markets), improved NPS and increased net revenue retention.

As a key leader in our organization, you’ll help us drive this transformation; developing and executing the strategic vision and product roadmap; cultivating external partnerships and a developer community, and building and nurturing an amazing team.

Your mission

Unlock the power of Platform for Zuora.

Outcomes to achieve

Define inspiring vision for the future state of Zuora’s Developer Platform that empowers our customers and partners to easily deploy, integrate, customize and extend our applications and, in the future, enables ISVs to build custom applications
Build and scale a world-class Platform Product Management organization that product managers crave to be a part of to develop their skills and grow their careers, including: inspiring the team with a compelling vision and strategy; defining the organization structure; unlocking the talent and capabilities of the current team; recruiting top talent
Partner with Engineering to drive world class execution of the product roadmap, including: defining our platform architecture and standards; building consistent processes; harnessing test and data-driven approaches; and delivering high-quality, high-impact work
Work with Product Marketing to develop a clear and compelling Marketing Strategy for our Developer Platform, including: building awareness of our unique Developer Platform capabilities; develop the pricing and packaging strategy
Build a strong external presence and be an external evangelist for our platform vision, technology and product roadmap, influencing: our customer developer community, industry analysts and key partners, including leading system integrators and ISVs
Be an internal evangelist for our platform capabilities to ensure they are part of everything we do, including: ensuring the adoption of platform capabilities by internal teams; supporting the platform vision across internal product roadmaps

What you’ll need to be successful

10+ years leading product management teams within B2B SaaS, PaaS or IaaS companies, with specific experience (5+ years) focused on developer platforms
A deep love of and empathy for developers as well as building amazing experiences that enable them to thrive
Developer background with a player-coach mentality that enables you to roll up your sleeves and dig in along side the team
Proven track record of having skillfully built, mentored and coached 10+ person Product Management organizations into a thoughtful, efficient, and quality team
Expertise in empowering and instilling confidence in cross-functional teams such as Product, Sales, Global Services, Customer Support, etc.
Skilled at partnering with VP and C-level executives in driving business decision-making and product road mapping
A strong point of view and willingness to thoughtfully make your argument
Ability to combine both internal user data and consumer insights to help map the product experience
A passion for living and breathing the user experience, immersing yourself in user trends, research and live interactions
Ability to complement all decisions with supportive analytics and test/measure performance
Work seamlessly across departments to ensure the best outcome for the business
Known for taking ownership of the outcomes through working with others and stay accountable to actions

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Join us and make shift happen!

To learn more visit www.zuora.com

#LI-MC1

Sales

Chicago, IL, United States

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Enterprise Account Executive with an entrepreneurial spirit to help us take on this huge market opportunity.

As an Enterprise Account Executive, you’ll focus on targeted $200M – $1B accounts; helping to enable some of the most successful software, hardware, media, telecom and IOT companies to sustain rapid growth and transform their entire business. This isn’t just any software sales role. This will be the most interesting sale you’ve ever made as you, a trusted business partner, take a seat at the decision-making table and pioneer business transformation with our future customers’ C-Suite and board members. You will be the CEO aka “ZEO” of your territory and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

Join us and make shift happen!

What you’ll do & achieve:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Manage the complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s full suite of applications
Develop your own territory plan and a pipeline that will fuel the ongoing growth of your business enabling you to exceed your quarterly and annual sales quota
Identify and qualify new opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts and partners
Evangelize the Zuora vision and complete value proposition through customer meetings, product demonstrations, in-market events and account specific initiatives
Work cross functionally with our sales development, marketing, product and customer service teams to deliver outstanding results
Negotiate pricing and contractual terms as required to close the sale
Accurately forecast profitable and predictable territory performance and required resources through adherence of our sales process

Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

6+ years of solution sales experience managing complex sales-cycles with demonstrated ownership of territory and account management, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or other software solutions
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Strong computer skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
Bachelor's degree (sales training methodologies is a plus)
Ability to travel when required

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Enterprise Account Executive with an entrepreneurial spirit to help us take on this huge market opportunity.

As an Enterprise Account Executive, you’ll focus on targeted $200M – $1B accounts; helping to enable some of the most successful software, hardware, media, telecom and IOT companies to sustain rapid growth and transform their entire business. This isn’t just any software sales role. This will be the most interesting sale you’ve ever made as you, a trusted business partner, take a seat at the decision-making table and pioneer business transformation with our future customers’ C-Suite and board members. You will be the CEO aka “ZEO” of your territory and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

Join us and make shift happen!

What you’ll do & achieve:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Manage the complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s full suite of applications
Develop your own territory plan and a pipeline that will fuel the ongoing growth of your business enabling you to exceed your quarterly and annual sales quota
Identify and qualify new opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts and partners
Evangelize the Zuora vision and complete value proposition through customer meetings, product demonstrations, in-market events and account specific initiatives
Work cross functionally with our sales development, marketing, product and customer service teams to deliver outstanding results
Negotiate pricing and contractual terms as required to close the sale
Accurately forecast profitable and predictable territory performance and required resources through adherence of our sales process

Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

6+ years of solution sales experience managing complex sales-cycles with demonstrated ownership of territory and account management, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or other software solutions
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Strong computer skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
Bachelor's degree (sales training methodologies is a plus)
Ability to travel when required

Boston, MA, United States

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Enterprise Account Executive with an entrepreneurial spirit to help us take on this huge market opportunity.

As an Enterprise Account Executive, you’ll focus on targeted $200M – $1B accounts; helping to enable some of the most successful software, hardware, media, telecom and IOT companies to sustain rapid growth and transform their entire business. This isn’t just any software sales role. This will be the most interesting sale you’ve ever made as you, a trusted business partner, take a seat at the decision-making table and pioneer business transformation with our future customers’ C-Suite and board members. You will be the CEO aka “ZEO” of your territory and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

Join us and make shift happen!

What you’ll do & achieve:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Manage the complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s full suite of applications
Develop your own territory plan and a pipeline that will fuel the ongoing growth of your business enabling you to exceed your quarterly and annual sales quota
Identify and qualify new opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts and partners
Evangelize the Zuora vision and complete value proposition through customer meetings, product demonstrations, in-market events and account specific initiatives
Work cross functionally with our sales development, marketing, product and customer service teams to deliver outstanding results
Negotiate pricing and contractual terms as required to close the sale
Accurately forecast profitable and predictable territory performance and required resources through adherence of our sales process

Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

6+ years of solution sales experience managing complex sales-cycles with demonstrated ownership of territory and account management, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or other software solutions
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Strong computer skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
Bachelor's degree (sales training methodologies is a plus)
Ability to travel when required

Enterprise Account Executive

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Enterprise Account Executive with an entrepreneurial spirit to help us take on this huge market opportunity.

As an Enterprise Account Executive, you’ll focus on targeted $200M – $1B accounts; helping to enable some of the most successful software, hardware, media, telecom and IOT companies to sustain rapid growth and transform their entire business. This isn’t just any software sales role. This will be the most interesting sale you’ve ever made as you, a trusted business partner, take a seat at the decision-making table and pioneer business transformation with our future customers’ C-Suite and board members. You will be the CEO aka “ZEO” of your territory and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

Join us and make shift happen!

What you’ll do & achieve:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Manage the complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s full suite of applications
Develop your own territory plan and a pipeline that will fuel the ongoing growth of your business enabling you to exceed your quarterly and annual sales quota
Identify and qualify new opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts and partners
Evangelize the Zuora vision and complete value proposition through customer meetings, product demonstrations, in-market events and account specific initiatives
Work cross functionally with our sales development, marketing, product and customer service teams to deliver outstanding results
Negotiate pricing and contractual terms as required to close the sale
Accurately forecast profitable and predictable territory performance and required resources through adherence of our sales process

Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

6+ years of solution sales experience managing complex sales-cycles with demonstrated ownership of territory and account management, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or other software solutions
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Strong computer skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
Bachelor's degree (sales training methodologies is a plus)
Ability to travel when required

Melbourne, Victoria, Australia

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

As a Zuora Enterprise Account Executive you will be focused on Enterprise business accounts within your assigned territory. You will have a proven track record of exceeding quota in technology sales and be a motivated and tenacious self-starter who is comfortable selling to C level executives.

What you’ll do and achieve

Work tirelessly on your account plan to deliver maximum revenue potential.
Identify and qualify opportunities within your account territory.
Sell business application solutions to prospective and new enterprise customers.
Prospect, forecast, resource allocation and planning of new business deals.
Forecast sales activity and revenue achievement in Salesforce, while creating and maintaining satisfied customers.
Participate in the creation, presentation and sales of a complete value proposition via the telephone, internet, webinar and customer meetings.
Manage complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s full suite of applications.
Achieve monthly and quarterly quota assignments and forecast sales activity accurately.
Champion your customers’ implementations to ensure long term value/ROI.
Negotiate pricing and contractual terms to close deals.
Deliver outstanding results through cross team collaboration.

What you’ll need to be successful

7+ years of experience in solution software sales, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or any business application software solutions.
Demonstrable track record of consistent over-achievement of quota’s and revenue goals.
Leverage inbound lead flow and create new opportunities from personal prospecting efforts, utilizing contact, existing accounts and being creative with sales tools provided.
Evidence of leveraging partners and alliances to grow the pipeline and to secure the engagement process with customers.
Have worked and performed successfully in an early stage software vendor in addition to larger Enterprise Software vendors.
Strong international experience whether through professional or personal history Experience in managing complex sales-cycles using clear and repeatable sales methodologies (preferably Value Selling)
Outstanding communication (written and oral), negotiation, presentation and solution selling skills in order to manage complex organisations.
A proven ability to effectively identify and sell to C-level execs.
Ability to work in a fast paced, evolving environment.
Track record of leveraging relationships in accounts to drive sales.
Solid computer skills including Microsoft Word, PowerPoint, Excel and Salesforce a plus.
Bachelor's Degree.

About Zuora, Inc. (NYSE:ZUO)

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was designed specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Melbourne, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all. To learn more visit www.zuora.com.

#LI-RA1

Enterprise Account Executive

Japan, 東京都東京都

https://jp.zuora.com/

As a Zuora Enterprise Account Executive you will be focused on Enterprise business accounts within your assigned territory. You will have a proven track record of exceeding quota in technology sales and be a motivated and tenacious self-starter who is comfortable selling to C level execs.

Responsibilities:

Execute on the account plan to deliver maximum revenue potential.
Identify and qualify opportunities within your account territory
Sell business application solutions to prospective and new enterprise customers.
Prospect, forecast, resource allocation and planning of new business deals.
Forecast sales activity and revenue achievement while creating and maintaining satisfied customers.
Participate in the creation, presentation and sales of a complete value proposition via the telephone, internet, webinar and customer meetings.
Manage complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s full suite of applications.
Achieve monthly and quarterly quota assignments and forecast sales activity accurately.
Develop add-on business with existing accounts.
Champion your customers’ implementations to ensure wild success.
Negotiate pricing and contractual terms to close sale as require.
Deliver outstanding results through cross team collaboration.

Requirements:

7+ years of experience in solution software sales, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or any business application software solutions.
Demonstrable track record of consistent over-achievement of quota’s and revenue goals.
Leverage inbound lead flow and create new opportunities from personal prospecting efforts, utilizing contact, existing accounts and being creative with sales tools provided.
Evidence of leveraging partners and alliances to grow the pipeline and to secure the engagement process with customers.
Have worked and performed successfully in an early stage software vendor in addition to larger Enterprise Software vendors.
Strong international experience whether through professional or personal history Experience in managing complex sales-cycles using clear and repeatable sales methodologies (eg MEDDIC)
Outstanding communication (written and oral), negotiation, presentation and solution selling skills in order to manage complex organisations
A proven ability to effectively identify and sell to C-level execs.
Ability to work in a fast paced, evolving environment.
Track record of leveraging relationships in accounts to drive sales.
Solid computer skills including Microsoft Word, PowerPoint, Excel and Salesforce.com a plus.
Bachelor's Degree.

Strategic Account Executive

Strategic Account Manager

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Strategic Account Executive with an entrepreneurial spirit to help us take on this huge market opportunity.

As a Strategic Account Executive, you’ll focus on large established, fortune 500 companies to embrace digital transformation to be disruptors and avoid being disrupted. You’ll enable the most established software, hardware, media, telecom and IOT companies to sustain rapid growth, capture more subscribers and transform their entire business.

This isn’t just any software sales role. This will be the most interesting sale you’ve ever made as you, a trusted business partner take a seat at the decision-making table and pioneer business transformation with our future customers’ C-Suite and board members. You will be the CEO aka “ZEO” of your territory and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

What you’ll achieve:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Manage the complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s full suite of applications
Develop your own territory plan and a pipeline that will fuel the ongoing growth of your business enabling you to exceed your quarterly and annual sales quota
Identify and qualify new opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts and partners
Evangelize the Zuora vision and complete value proposition through customer meetings, product demonstrations, in-market events and account specific initiatives
Work cross functionally with our sales development, marketing, product and customer service teams to deliver outstanding results
Negotiate pricing and contractual terms as required to close the sale
Accurately forecast profitable and predictable territory performance and required resources through adherence of our sales process

Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

10+ years of solution sales experience managing complex sales-cycles with demonstrated ownership of territory and account management, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or other software solutions
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Strong computer skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
Bachelor's degree (sales training methodologies is a plus)
Ability to travel when required

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their experience and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

Vice President, Strategic Accounts

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Our growth story is far from over and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Strategic Account Manager with an entrepreneurial spirit to help us take on a $40 billion market opportunity.

As a Strategic Account Manager, you’ll focus on our large fortune 500 customers, helping them to embrace digital transformation, to be disruptors and avoid being disrupted. You’ll enable the most established software, hardware, media, telecom and IOT companies to sustain rapid growth, capture more subscribers and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation and expanding Zuora’s footprint. You will be the CEO aka “ZEO” of your accounts and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

What you’ll achieve:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Develop your own territory, account and opportunity plans to manage the complete and complex sales cycles to drive maximum value and adoption of Zuora’s complete product portfolio
Identify and secure new business opportunities within your assigned book of business
Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business
Work cross functionally with our marketing, product and customer service teams to deliver outstanding results
Accurately forecast profitable and predictable territory performance through adherence of our sales process
Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

10+ years of solution sales experience managing complex SaaS sales-cycles with demonstrated ownership of territory and account management
Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment

Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus

Bachelor's degree (sales training methodologies is a plus)
Ability to travel when required

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.