Zuora

VP Head of Business Technology Applications / IT Applications

Hello world! We’re Zuora
 
We are a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
 
Zuora is seeking a Sr. Project Manager contractor to program manage all aspects in an IT department for the move of Zuora’s headquarters to a new facility. Desired applicants should have strong program and project management skills, experince project managing large IT build outs, experience working with globally distributed teams and expertise in agile methodologies. There is a strong opportunity to transition from this contract to a full time roll in Zuora’s IT PMO. Some of your primary responsibilities include:
 
Job Responsibilities 
<ul>
<li>Management, administration, and tracking of all aspects of the Headquarter Move programs. Duties include managing core teams, creating and driving schedules, tracking issues, identifying risks and mitigation options, resolving problems, and communicating project status</li>
<li>Manage cross-functional teams, kicks off programs, establishes schedules, and drives meetings</li>
<li>Cross Functional Team members include IT, Facilities, Security, and Operations. </li>
<li>Tracks extended team activities and ensures that deliverables are on schedule</li>
<li>Ensures timely, clear communication of project status and risks</li>
<li>Identifies risks, develops mitigation plans and manages risks throughout project lifecycle with effective contingency planning and proper escalation</li>
<li>Creates and/or maintains cross-functional development schedules and coordinates dependencies with extended teams. Creates contingency schedules where required</li>
<li>Schedules timely executive review and delivers phase reviews along with interim updates. Tracks progress, reports status, and makes necessary corrections to achieve program objectives</li>
<li>Analyzes and reports actual performance vs. program goals</li>
<li>Reviews program documents to ensure scope, schedule, and costs commitments are reasonable and achievable. Participates in program reviews to ensure projects are on track</li>
<li>Ensures project documentation is current and regularly communicated</li>
<li>Leads UAT & Deployment plan and execution</li>
<li>Provide recommendations for process improvements and efficiencies</li>
</ul>
 
Job Requirements:
<ul>
<li>Exhibits enthusiasm, positive professional attitude, integrity, and reliability</li>
<li>Bachelor's degree in management information systems, computer science or related discipline</li>
<li>5+ years of program management experience in IT and/or TechOps Deployments</li>
<li>Strong initiative and ability to work in a self-directed environment, delivers on commitments</li>
<li>Ability to multi-task in a dynamic environment</li>
<li>Direct experience managing Agile and Scrum</li>
<li>Proven ability to work with vendors/partners to meet project goals</li>
<li>Strong and concise communication, both oral and written</li>
<li>Experience in Change Management and Release Management principles and processes</li>
<li>Establish credibility across extended team and influencing at all levels, including executive leadership</li>
<li>Demonstrated ability to set priorities and manage accordingly</li>
</ul>

Senior Application Engineer

Head of Business Technology Applications

“Hello World” we’re Zuora.

Let me tell you a little bit more about us and our tech stack so that we can feel more comfortable with each other. We’re a high tech subscription management SaaS company transforming enterprises from a one time product based sale towards a SaaS/subscription based entity. Sound simple enough, right?

As we experience this once in a century shift in business models, we continue to be the only company on the planet helping companies during their transformation. We’ve been featured on 21 Enterprise Startups To Bet Your Career On, Jim Cramer’s Mad Money, and are personally funded by Marc Benioff and Dave Duffield. Oh, and did I mention, our CEO and co-founder was ex employee # 11 at Salesforce?

We are looking for a Head of Business Technology Applications that will report directly into our CIO in San Mateo, CA.

Qualified candidates MUST be coming from a modern SaaS/cloud based infrastructure to be a fit. Additionally, we are looking for someone who is strong technically with strong business acumen and executive presence.

Qualifications:

– BS/MS in Computer Science, Computer Engineering or Management Information Systems

– 15+ years of relevant technical experience, including 8+ years in a leadership role

– visionary and inspirational leader who inspires others to achieve greatness with genuine humility

– demonstrated experience in solution design and enterprise architecture with focus on scalability and automation

– working knowledge in Agile development environment with strong engineering principles (XP, SCRUM)

– expertise in SaaS cloud technologies, including Salesforce and NetSuite as well as middleware API integration

– comprehensive expertise in business analysis, requirement gathering, technical documentation and business process reengineering

– strong business acumen and trusted partner setting IT priorities aligned to business strategies

– strong communication skills, including executive level presence; experience in both enterprise and start-up environments with focus on customer experience, operational maturity and compliance without compromising speed and agility

– experience in business intelligence, data analytics and reporting

– proven experience in driving operational efficiencies

– proven global leadership experience in software technology with experience implementing ground-up solutions and disruptive technologies driving business transformation

Responsibilities:

– responsible for IT Business Technology Project Portfolio and operational management

– manage IT operating and capital budget and driving operational efficiencies

– strategic planning and communication including setting priorities, driving focus and accountability to business commitments

– develop sound business relationships with external partners and service providers

– lead empowered individuals responsible for business systems analysis, solutions engineering and program management

– embrace dynamic and talented team that challenge each other to reach their full potential and committed to career development and coaching

Expectations:

– self-driven and self-motivated leader who instills constant curiosity, perseverance and positive energy

– ensure comprehensive code reviews, code quality and standards

– develop expertise in Zuora’s product as our own best reference account building strong credibility across product & engineering as the voice of the customer

– strong work ethic, organizational skills and time management

– highest standard of excellence, never settling for mediocrity and always leading by example

– provide seamless, unified subscriber experience across all channels and 360’ view of customer

Customer Support

Chennai, Tamil Nadu, India

Hello world! We’re Zuora

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to makeshift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

As a technical leader you will conduct high quality in-person or virtual technical product training courses for support agents in our global offices. You will be defining and developing the technical material to be covered in the educational curriculum with an emphasis on hands-on exercising, learner engagement, and validation of knowledge through regular testing and certification exams.

Mandatory:

Bachelor/ master’s degree (or equivalent) in Engineering
10 to 12 years of Oracle Database Development experience with the latest development/Support skills on Oracle 11g/12c with proven success in enterprise application support and customer service (experience with SaaS would be awesome!)
Experience in Design, Development, and Maintenance of complex solutions

Experience in troubleshooting and triage with one or more CRM Solution (such as Oracle, SalesForce.com, SAP, Siebel or other quote-to-cash solutions)
Experience with technologies supporting SaaS applications including SOAP and REST API, XML, Web Services, HTML, Java and JavaScript, Python, .NET and others used in eCommerce.
Knowledge on Oracle EBS Order To Cash business cycle and any reporting tool(s) is an added advantage
Experience in Billing, ETL/Data Warehousing or Finance Systems
Experience with large-scale multi-tier SaaS web applications
Experience in PLSQL modules such as packages, procedures, reports, PLSQL Collections, LOBS, Scheduler, Oracle’s Security Model, Virtual Private Database, Partitioning, etc
Expert in Performance Tuning of application code at a database level
Excellent Communication and Customer facing skills
Excellent analytical, problem solving and multitasking skills

Preferable:

Working and functional familiarity with Boomi integration or similar offerings (Mulesoft, Informatica, etc) and troubleshooting such issues is a plus.
Proven ability to train and mentor others
The ideal candidate will have a combination of Customer Support, Technical Support, DevOps and Engineering experience, and background
Experience working in Global IT model (Onshore vs Offshore)

Education and Training:

Bachelor’s or master’s degree in Education, Training, Computer Science, or equivalent

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Technical Trainer - RevPro

Chennai, Tamil Nadu, India

Hello world! We’re Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
 
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on <a href="https://www.glassdoor.com/Overview/Working-at-Zuora-EI_IE233316.11,16.htm">Glassdoor</a>. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
 
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
 
As a technical leader you will conduct high quality in-person or virtual technical product training courses for support agents in our global offices. You will be defining and developing the technical material to be covered in the educational curriculum with an emphasis on hands-on exercising, learner engagement, and validation of knowledge through regular testing and certification exams.
 
Key Responsibilities:
<ul>
<li style="font-weight: 400;">Creating training schedules and materials for all support agents globally</li>
<li style="font-weight: 400;">Manage and develop content for Zuora Education, Learning & Onboarding Program</li>
<li style="font-weight: 400;">Leverage our LMS to manage all aspects of internal, agent and customer facing training and certification programs in collaboration with Zuora University</li>
<li style="font-weight: 400;">Prepare and present the most appropriate method of training, whether in-person, live or self-administered web-based, for each product/soft skill topic</li>
<li style="font-weight: 400;">Educate support personnel with varied technical and non-technical backgrounds for example new staff members with accounting and/or revenue expertise and limited or no technical experience</li>
<li style="font-weight: 400;">Gather feedback from support team to update and maintain educational material</li>
<li style="font-weight: 400;">Uphold Zuora policies for data security and customer data access</li>
</ul>
 
Qualifications
<ul>
<li style="font-weight: 400;">3+ years of experience working as a trainer, training facilitator or organizing multiple training events for internal teams</li>
<li style="font-weight: 400;">Able to learn complex software quickly and independently</li>
<li style="font-weight: 400;">Strong working knowledge of learning management systems</li>
<li style="font-weight: 400;">Strong leadership skills, with proven ability to mentor, coach, and instruct a team to support enterprise product solutions</li>
<li style="font-weight: 400;">Knowledge and experience with enterprise platforms, frameworks, and tools</li>
<li style="font-weight: 400;">Knowledge and experience with cloud technologies and distributed systems</li>
<li style="font-weight: 400;">Excellent written and verbal communication skills, especially the ability to present complex technical information in a clear and concise manner</li>
<li style="font-weight: 400;">A proactive and open-minded attitude to resolving problems and delivering result</li>
<li style="font-weight: 400;">Strong product-oriented focus – willing to dive deep to understand the product</li>
<li style="font-weight: 400;">Passion to thrive in a fast-paced, ever-changing environment</li>
</ul>
 
Education and Training:
Bachelor’s or Master’s degree in Education, Training, Computer Science, or equivalent 
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Engineering & Techops

Principal Software Architect

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

What you’ll achieve as a member of the global technical architecture team:

Be hands-on with critical software engineering projects, work with the technical team lead and the product owner to make these projects successful
Define and own a significant part of the overall Zuora software architecture and evangelize adoption within the R&D organization
Work with teams across a worldwide organization and support them developing and implementing software applications.
Mentor engineers and junior architects when required to ensure quality and productivity.
Develop best practices to ensure software functionality, usability, reliability and availability.
Participate in design and code reviews as needed and provide appropriate recommendations.
Work with project teams to design prototypes to validate application functionality.
Build a relationship and communicate effectively with all stakeholders in the SDLC (e.g. Product, Operations, Security) and support our partners across the organization (Sales, Marketing, Field organization).
Attend industry conferences, meetings and presentations to represent the company. Participate in standards forming bodies representing the Zuora R&D organization.

What you’ll need to be successful:

10+ years of designing and implementing applications and systems using one or more relevant technologies (see below)
Strong technical skills including experience with modern SaaS based architectures
track record of designing and building scalable systems, preferably with a distributed service architecture
Solid interpersonal skills capable of building strong relationships across functions
Drive, with an ability to learn quickly and make independent decisions
Tons of great ideas, the ability to bring them to life (or sometimes fail but learn a lot in the process) and a love for solving hard problems
Exceptional presentation, verbal and written communication skills
BA/BS degree in Computer Science or a closely related field of study

Relevant technologies:

Cloud technology (e.g. AWS, Azure, GCP)
Unix/Linux
Container and container infrastructure (e.g. Docker, containerd, k8s, Apache Mesos)
JVM technology (Java, Kotlin, Scala) and related software frameworks (Dropwizard, Spring and SpringBoot, Google Guice)
Javascript ecosystem (node.js), frontend (e.g. web components, angular, vue, react) and full-stack frameworks
web protocol standards (REST, RPC, SOAP)

Senior Security Engineer

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. 
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on <a href="https://www.glassdoor.com/Overview/Working-at-Zuora-EI_IE233316.11,16.htm">Glassdoor</a>. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo. 
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all. 
 
Zuora is looking for Security Engineer to join our product and infrastructure security team. As Security Engineer you will have the opportunity to develop your analytical, strategic, and technical skills needed around cyber security foundation. 
Responsibilities
<ul>
<li style="font-weight: 400;">Working closely with engineering teams to embed secure coding practices as part of the engineering culture</li>
<li style="font-weight: 400;">Provide technical leadership, solution design, and hands-on development support on security controls for applications and infrastructure</li>
<li style="font-weight: 400;">Collaborate cross-functionally and engage with all levels of leadership to gather requirements for, design, and implement security controls</li>
<li style="font-weight: 400;">Evaluate, test, implement, and support third-party security tools</li>
<li style="font-weight: 400;">Identify new security threats by conducting penetration testing and vulnerability assessments</li>
<li style="font-weight: 400;">Build automated solutions to secure AWS Cloud Infrastructure</li>
<li style="font-weight: 400;">Participate in Security incident investigation</li>
<li style="font-weight: 400;">Code reviews for security best practices</li>
</ul>
 
Required Experience and skills
Education & Essential Experience
<ul>
<li style="font-weight: 400;">MS or Bachelor in Computer Science or equivalent desired </li>
<li style="font-weight: 400;">2-5 years with Application Security</li>
<li style="font-weight: 400;">3+ years writing code or script in at least one language like Java, Python, Ruby, Golang, etc.</li>
<li style="font-weight: 400;">Strong understanding of Java language and modern web application frameworks</li>
<li style="font-weight: 400;">Understanding of microservice architectures (Docker, 12-Factor App, API Gateways, etc.)</li>
<li style="font-weight: 400;">Passion for modern software development and operation, including agile, CI/CD, DevSecOps, and infrastructure-as-code</li>
<li style="font-weight: 400;">Knowledge of cloud infrastructure threats, common attacks, and mitigations</li>
<li style="font-weight: 400;">Passion for learning and innovative solutions</li>
</ul>
 
Security Skills & Experience
<ul>
<li style="font-weight: 400;">Strong understanding of security goals and terminologies (i.e. least privilege, attack surface reduction, cryptography, etc.)</li>
<li style="font-weight: 400;">Strong understanding of web application threats, common attacks, and mitigations (OWASP top 10, CWE, etc.)</li>
<li style="font-weight: 400;">Experience working with any of SAST, IAST, DAST, and/or RASP tools</li>
<li style="font-weight: 400;">Experience working with any of vulnerability management and penetration testing tools such as Burp, zap, metasploit</li>
<li style="font-weight: 400;">Experience injecting security into the development lifecycle (e.g. threat modeling)</li>
</ul>
Optional Skills
<ul>
<li style="font-weight: 400;">Ability to use AWS API and CLI to automate tasks</li>
<li style="font-weight: 400;">Experience in cloud and container security tools.</li>
<li style="font-weight: 400;">Identity and Access Management in Public Cloud </li>
<li style="font-weight: 400;">Experience of using cloud log analyzer or SIEM like SumoLogic, Splunk, ELK</li>
<li style="font-weight: 400;">Familiarity with CI/CD tooling, and integration of security controls</li>
<li style="font-weight: 400;">Familiarity with common automation, templating and infrastructure-as-code tools (e.g. Jenkins, Ansible, Puppet, Terraform, etc.)</li>
</ul>
Soft Skills
<ul>
<li style="font-weight: 400;">Self-starter, Customer Centric Attitude</li>
<li style="font-weight: 400;">High Collaboration and Influence Skills</li>
<li style="font-weight: 400;">Willingness to mentor other members within internal or external team</li>
<li style="font-weight: 400;">Ability to communicate technical concepts and complexity to all audiences</li>
<li style="font-weight: 400;">Tolerant of Ambiguity and Changing Environment</li>
</ul>

Senior Software Engineer [Java]
Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.
Zuora’s leading SaaS subscription relationship management platform helps enable businesses in any industry to launch or shift products to a subscription model and open new revenue streams. Our growth story is far from over and our Engineering team is pivotal in shifting and supporting the way the world does business. We’re looking for an innovative Senior Java Engineer to build the next generation of our cloud-based multi-tenant platform services.
As a Senior Software Engineer on our growing platform team you'll be responsible for full system development including design, coding, and deployment of our platform services. We define Platform as the underlying software infrastructure that is mission critical to us internally as well as to our customers. You’ll take on challenges like providing a uniform querying layer that joins multiple database technologies as well as projects that include extending Zuora’s data model by allowing per-tenant schema modifications of standard objects with extra fields. You’ll also tackle our event and notification system that captures all changes to Zuora's business objects, which is a near real-time data synchronization framework that transfers Zuora data to external systems, 3rd party systems and much much more. 
What you’ll achieve:
<ul>
<li style="font-weight: 400;">Design and develop highly flexible common components and APIs that enable the build of custom solutions that will be used across our company</li>
<li style="font-weight: 400;">Interact with software architects and senior developers to design application modules using object-oriented design methods</li>
<li style="font-weight: 400;">Design and construct integrations allowing the exchange of data with remote systems using Java RESTful services</li>
<li style="font-weight: 400;">Work closely with QA engineers to design, implement and build and test automations using JUnit, Apex Test Methods and Selenium </li>
</ul>
What you’ll need to be successful:
<ul>
<li style="font-weight: 400;">7+ years of designing and implementing innovative and exemplary B2B and B2C applications using JVM based technologies</li>
<li style="font-weight: 400;">Working knowledge of modern web technologies including cloud based APIs and protocols (SOAP, REST, JSON)</li>
<li style="font-weight: 400;">Experience developing innovative, groundbreaking apps on a PaaS with strong database and object modelling skills</li>
<li style="font-weight: 400;">A passion and and knowledge base for exploring and experimenting with the latest application development technologies</li>
<li style="font-weight: 400;">Disciplined self-starter, able to be highly productive both working alone and in close collaboration within an agile development team</li>
<li style="font-weight: 400;">Tons of great ideas, the ability to bring them to life (or sometimes fail but learn a lot in the process) and a love for solving hard problems</li>
<li style="font-weight: 400;">BA/BS in Computer Science or similar technical degree or equivalent experience</li>
</ul>
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
To learn more visit <a href="http://www.zuora.com/">www.zuora.com</a>

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora® platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Munich, Beijing, Sydney, Chennai and Tokyo.
Here at Zuora we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the subscription economy. This is your chance to get in on the ground floor with a company that is poised for success, and set on a trajectory for huge growth. Zuora China is aggressively building a world-class organization, and carries out critical work in Research & Development, Quality Assurance, Program Management, and Global Support in order to better meet the increasing demand of a fast-growing customer base.
Are you interested in solving complex business problems with cutting edge technologies, designing generic solutions for wide-ranging business requirements and building mission-critical SaaS systems to be used by large Enterprise companies? Are you excited about Big Data technology, Cloud technology and microservice architecture? Are you inspired to see how Zuora is innovating and powering Subscription Economy? 
Come and join Zuora Engineering! 
Responsibilities
 
<ul>
<li>Design and develop Zuora’s next generation products, including Order/Subscriptions, Billing, Payments, Finance and Revenue products.</li>
<li>Design and implement innovative and exemplary Subscription Platform and Applications using JVM and JEE technologies.</li>
<li>Design and develop highly flexible common components and APIs that enable product customizability and extensibility</li>
<li>Solve performance and scalability issues for fast-growing systems.</li>
<li>Understand the platform needs of other functional areas, and provide design and development assistance as required.</li>
<li>Help with Zuora architectural transition to micro-service architecture and cloud-based architecture. </li>
</ul>
Qualifications/Skills
 
<ul>
<li>Degree in Computer Science or Electrical Engineering, or relevant education/experience.</li>
<li>10+ years software development experience specializing in backend, platform, or infrastructure development. </li>
<li>Strong database and object modeling skills</li>
<li>Core Java developer with deep knowledge of threading, concurrency, and I/O.</li>
<li>Strong knowledge and experience with relational databases, SQL, and JDBC. </li>
<li>Working knowledge of modern web technologies including cloud based APIs and protocols (SOAP, REST, JSON)</li>
<li>Experience in web programming — AJAX, HTTP, HTML, Javascript (jQuery, AngularJS or D3) and CSS</li>
<li>Experience working in a service-oriented architecture is a huge advantage</li>
<li>Hands-on experience on cloud technologies (Docker, Redshift, EMR) is a big plus.</li>
<li>A love of solving hard problems that massively scale</li>
<li>Disciplined self-starter, able to be highly productive both working alone and in close collaboration within an agile development team.</li>
<li>Passionate and knowledgeable about exploring and experimenting with the latest application development technologies Good communication skills.</li>
<li>Have great ideas, and can run with them to produce great results. </li>
</ul>

Senior Software Engineer, Test

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora® platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Munich, Beijing, Sydney, Chennai and Tokyo. To learn more about the Zuora platform, please visit www.zuora.com.

Role

Zuora is looking for a Senior Software Development Engineer in Test, to join our Billing Product QE team. The ideal candidate cares deeply about ensuring quality of mission critical and large scale SaaS in an agile environment. He or she should be obsessed with quality engineering, continuous quality and productivity improvement, experienced and highly committed to creating world class automation and tooling. Able to develop and drive a high-level test strategy for a system under test, taking a hands-on approach to implementing that strategy.. In this role you will be:

Working with fields, product and engineering to understand product vision, requirements and business scenarios from customer view.
Collaborating with engineering and QE leaders to ensuring testing process and best practices are applied at both development and QA phases, actively addressing issues that cause inefficiencies.
Building world class test automation and tooling.
Design and perform load testing, including performance, scalability and resilience test.

Who You Are

A strong understanding of OO programming and concepts, preferably in Java.
With extensive knowledge in coordinating technology and business E2E testing.
Well understood load testing methodology, tools, metrics.
Well understood engineering best practices.
Ability to learn quickly and adapt to changing environment.
Excellent communication skills and work collaboratively across-functionally
Fluent oral and written communication in English
Self motivation is a plus.

Preferred Experience to Have

Working experience on SaaS products, mission critical systems
Working knowledge on cloud technologies
Experienced in performance engineering
Work with open-source tools on building testing and QE solutions.

Site Reliability Engineer

To learn more visit www.zuora.com.

Site Reliability Engineer

Engineering | San Mateo, CA, United States

About Zuora, Inc.

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.

Description:
The Site Reliability Engineer (Software Developer, Systems Software) will be responsible for helping to manage a large-scale production environment, including conducting system administration, integration, and software development activities. This position will assist with managing every aspect of the production environment, including datacenter, Cloud, and hardware components.

Responsibilities:

Conduct troubleshooting across a wide technology stack and use problem-solving techniques such as root cause analysis to resolve issues.
Build and test highly reliable and scalable systems.
Implement knowledge of TCP/IP, HTTP, security, and storage technologies and concepts.
Work within complex SaaS and/or Production revenue-critical web services environments.
Implement Shell, Python, Ruby, Bash, and/or Perl scripting to automate tasks and gather data.
Perform performance analysis, proactive troubleshooting, and continual improvement and capacity planning for production in a virtualized environment.
Implement experience with UNIX-based systems in a large-scale production environment such as RHEL 6+, Ubuntu 12.04+, or CentOS 6+; and experience with database servers such as Oracle, MySQL, Mongo, Cassandra, and/or Postgres.
Write and present effective materials, including presentations, status reporting, technical diagrams and flowcharts.
Adhere to policies, procedures and standards relating to Systems management. May recommend process improvements.

Requirements:

Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Computer Information Systems, or a closely related field.
2 years of post-baccalaureate, progressive experience in the same or similar occupation.

2 years of experience using reporting tools.
2 years of experience with Unix/Linux systems administration.
2 years of experience with Shell, Python, Ruby, Bash, and/or Perl scripting.
2 years of experience with tools such as GIT and/or SVN.
2 years of experience with various programming languages (such as C, C++, Java, PHP, Golang).
2 years of experience with set-up, configuration, and maintenance of monitoring systems and reporting tools.

Job Location: Zuora offices located at 3050 South Delaware Street, Suite 301, San Mateo, CA 94403.

To Apply: Email resume and cover letter to ashum@zuora.com.

#NOLI

Site Reliability Engineer

Chennai, Tamil Nadu, India

Company Profile
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
 
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on <a href="https://www.glassdoor.com/Overview/Working-at-Zuora-EI_IE233316.11,16.htm">Glassdoor</a>. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
 
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
 
 We are Looking for Site Reliability Engineer for our Chennai Office. 
Responsibilities
<ul>
<li>Part of a Global SRE team, based in Chennai, India & San Jose, US.</li>
<li>Improve and build upon our automation tools for systems provisioning, monitoring, trending, and management.</li>
<li>Communicate effectively with fellow SREs and other engineering teams, and describe problems succinctly with sufficient detail that you can hand-off an ongoing problem to another team or a peer for completion.</li>
<li>During a crisis, lead the effort to triage and mitigate</li>
<li>Manage real-time communications during outages with both technical and non- technical audiences</li>
<li>Perform periodic on-call duty as part of a global team maintaining the availability and performance of RevPro SaaS.</li>
<li>Strategize with fellow SREs and other engineering teams on complex problems, and make decisions and recommendations about systems improvements after analyzing possible courses of conduct.</li>
<li>Perform performance analysis, proactive troubleshooting, continual improvement and capacity planning for production, virtualized environment</li>
<li>Administrating Web Servers, Application Servers and Databases running applications.</li>
<li>Develop policies and procedures that improve overall platform stability.</li>
<li>Participate in reviews of outages in order to improve overall product stability.</li>
<li>Build relationships with development teams and technology leaders across the company</li>
</ul>
Skill Sets
<ul>
<li>Over 3-5 years of experience operating and scaling services in a distributed, internet-scale environment</li>
<li>Strong experience with Oracle database and hand-on experience with Postgres, MySQL is a plus.</li>
<li>Strong knowledge of Linux operating systems and environment.</li>
<li>Experience with monitoring, trending, and logging tools such as Logstash/ElasticSearch/Kibana, Cloudwatch. Splunk. </li>
<li>Experience with Virtualization/Amazon AWS.</li>
<li>Solid scripting skills; Experience with Shell, Python, Pl/SQL etc.</li>
<li>Experience with setup, configuration like Ansible, Terraform, Postfix, Central Logging (syslog-Ng), SNMP and Monitoring systems (e.g. Nagios, Ganglia, Cacti) and other reporting tools.</li>
<li>Experience in handling production outages and root cause analysis</li>
<li>Strong crisis management leadership ability; Experience with Incident management.</li>
<li>Hands on operational experience in a high-volume or critical production service environment</li>
<li>Effective communication skills, whether talking to individual contributors or to executive management</li>
<li>Ultimate self-starter</li>
<li>Strong troubleshooting and problem resolution skills</li>
<li>Experience creating tools for infrastructure (IaaS and PaaS) management and automation a plus</li>
<li>Experience with complex SaaS or Production, revenue critical web services environments is a strong plus.</li>
<li>Experience with Unix/Linux system administration especially in RedHat Linux (CentOS), Ubuntu environment</li>
<li>Experience with environment configurations at network, OS and application levels</li>
<li>Experience with environment monitoring in a 24/7 web application and ecommerce environments</li>
<li>Ability to use scripting languages to automate tasks and gather data</li>
<li>Demonstrate ability to use problem solving techniques such as root cause analysis to resolve issues</li>
<li>Demonstrate ability to write and present effective materials, including presentations, status reporting, technical diagrams and flowcharts</li>
<li>Ability to follow and adhere to policies, procedures and standards relating to Systems management. May recommend process improvements.</li>
<li>/B.S. degree (required); M.S. degree or equivalent technical training</li>
<li>Ability to handle periodic on-call duty</li>
</ul>
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Software Engineer, Platform Engineer

To learn more visit www.zuora.com.

Software Engineer, Platform Engineering | San Mateo, CA, United States

About Zuora, Inc.

Description:

The Software Engineer, Platform Engineering will be responsible for building components and services that help make Zuora’s core product customizable and configurable. This includes notification services, hosting services, data connectors, Application Programming Interfaces (API) for configuration, and workflow and orchestration services. The Software Engineer, Platform Engineering will take responsibility for all phases of implementation, including problem and solution scoping, laying initial technical groundwork, database integration design, automated testing, and release management.

More specifically, the job duties will include:

Design and implement an innovative and exemplary Business-to-Business and Business-to-Customer subscription platform and applications using JVM and JEE technologies in a multi-tenant based environment.
Design and develop highly flexible common components and APIs that enable the build of custom solutions.
Develop innovative, ground-breaking applications on a Platform-as-a-Service (PAAS) model.
Collaborate with software architects and senior developers to design application modules using object-oriented design methods.
Design and construct integrations allowing the exchange of data with remote systems using Java over SOAP & REST.
Work closely with QA engineers to design, implement and build and test solutions.

Requirements:

Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronics Engineering, Information Technology, or closely related field plus two (2) years of post-baccalaureate, progressive experience in the same or similar occupation.

Master of Science degree or foreign equivalent in Computer Science, Computer Engineering, Electronics Engineering, Information Technology, or a closely related field will be accepted in lieu of two (2) years of experience.

Two (2) years of experience or Master’s degree coursework in designing and implementing solutions with Java technologies to handle application queries against multiple database instances for multi-entity specific customers (enterprise);
Two (2) years of experience or Master’s degree coursework in Cloud Computing, Web Services.
Two (2) years of experience or Master’s degree coursework in Data Mining CRM, Big Data, E-payment, ERP Supply Chain.

Job Location/Travel Requirements: Based out of Zuora offices located at 3050 South Delaware Street, Suite 301, San Mateo, CA 94403. Requires travel to Zuora offices in Beijing, China 1-2 times per year.

To Apply: Email resume and cover letter to ashum@zuora.com.

#NOLI

Software Engineering Intern

Sales Commissions Analyst

Who we are?

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

What are we looking for?

Zuora Beijing is seeking Software Engineering Interns who will thrive on working as part of a talented and highly Agile engineering team. You will be surrounded by talent that is considered the top in the Internet industry that is also extremely passionate about growing the folks around them.

You will have the opportunity to work on cutting edge technology using leading software development processes. Software Engineering Interns will directly contribute to developing our existing products (we are a Java 8, microservices, AWS, AngularJS, and MySQL shop).

You will also enjoy some of the team bonding activities with our product and engineering team, career coaching with the companies best in class HR and Recruiting team, and brown bag lunch and learns with our some of the smartest people around.

Responsibilities

Design and develop Java based web applications in a cutting edge environment
Work with product management and development teams to learn use case scenarios and create and execute software to validate those use cases.
Help shape our product by providing input on designs and giving feedback on usability.
Find and report product usability issues, defects and incompatibilities.
Gathered information from external sources including beta users, forums, and app stores to identify problems, establish the root cause and document reproduction steps

Requirements:

Candidates must be either in 3rd year of a bachelor program or 2nd year of a master program.
Currently completing Bachelor’s or Master’s degree in computer science, computer engineering or related technical discipline.
Candidates must be able to work for 6 months with 3 working days in a week at minimum.
In depth knowledge of Internet/Web technologies. Java is strongly preferred.
Strong attention to detail and knowledge of software development practices.
Strong analytical and problem solving skills.
An interest in learning and contributing to building a great product is a must.
Excellent English verbal and written communication skills.

Finance & Accounting

Senior FP&A Analyst, Marketing

Zuora is searching for a global Sales Commissions Analyst to perform end-to-end sales commissions operations globally. The ideal candidate is a detail-oriented, self-motivated team player with a solid working knowledge of sales incentive compensation principles and related operational execution. This individual thrives on process improvement and enjoys working in a challenging, fast-paced environment. This role will be successful through strong communication, cross-functional partnership and proactive collaboration in order to support our continued growth and success. This role will be reporting to the Sr. Manager of Sales Commissions.

This role’s primary goal is to ensure that the sales team is paid accurately and on time.

The Commission Analyst will work with Finance Business Partners, Sales Operations, and Human Resources to establish best practices, as well as drive on-going process refinement to improve the efficiency and accuracy of sales commissions calculations and reporting.

Responsibilities Include

Administer the payment of sales variable compensation
Prepare sales commissions calculations and reporting
Gain a comprehensive understanding of Zuora’s business models, go-to-market strategies and sales processes to align with business needs
Design and build all compensation plan structures within Xactly
Research compensation issues and disputes and provide analysis to facilitate resolution
Responsible for timely and accurate preparation of monthly accruals, deferrals, reconciliations and provide fluctuation analysis for commissions accounting
Assist external audit firm on commission related matters for quarterly reviews and annual audits and ad hoc requests
Ensure compliance with SOX for compensation documents, processes, programs and policies
Understand the crediting rules and special considerations by team and ensures these are implemented correctly
Liaison between commissions team and other stakeholders
Initiative to improve processes: looks for ways to drive improvement and leads implementation

Desired Experience/Skills

1-2 years of forward-thinking finance, accounting, commissions and/or project management experience with focus on sales incentive pay and processes
BS/BA in accounting, finance, economics or other quantitative fields preferred
Experience with Xactly
Knowledge of sales compensation plan processes and procedures
Ability to partner, collaborate and influence across functional areas (e.g., Sales, Finance, Operations and People)
Excellent written and verbal communication skills
Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
Motivated to work cross-functionally in a role which supports multiple business partners
Understanding of SaaS business model
Analytical and modeling skills with the ability to interpret and analyze data
Proficient with Microsoft Office (Word, Excel, PowerPoint)
Applicant should have flexibility, an open mind, and a strong willingness to learn

About Zuora

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Zuora is seeking a Senior FP&A Analyst to drive processes around planning, analysis, reporting, and strategy to support our growing organization. The Senior FP&A Analyst will be part of a team responsible for delivering value-added business analysis as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making. This candidate will partner closely with business leaders to provide comprehensive decision support for Marketing function. This is a great opportunity for someone interested in a high impact FP&A role that offers opportunities for growth and development.

Responsibilities

Identify and measure key metrics that drive business performance
Partner with Marketing leaders and provide financial analysis, business modeling, and decision support
Drive the annual budgeting and monthly forecast processes for Marketing
Perform variance analysis and continuously drive forecast accuracy improvements
Seek out and identify process improvement opportunities and best practices
Participate in a broad range of ad-hoc projects and analyses

Requirements

Bachelor’s degree in Finance, Accounting, Economics, or Business
5 years work experience, 3+ years of FP&A experience, preferably at a technology company (SaaS experience is a plus)
Advanced Excel skills with strong systems knowledge (NetSuite and Adaptive Insights are a plus)
Detail-oriented with strong analytical skills and intellectual curiosity
Able to work with business partners and be a thought partner
Excellent presentation, collaboration, and communication skills
Ability to adapt and operate effectively in a fast-paced and growing environment
Demonstrated self-starter with a desire to grow with the company

About Zuora

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

Senior Payroll Analyst

Senior Revenue Accountant

Zuora is seeking a Sr. Payroll Analyst to join our fast-paced US Payroll Team. The successful candidate will have a flexible and team-oriented outlook and be responsible for providing support and collaborate with business partner to support the business.
Main Responsibilities:
<ul>
<li>Perform accurate preparation and processing of semi-monthly and monthly payroll on its Zuora subsidiaries; including new hire & termination processing, leave of absence payments, retroactive payments, bonuses, commissions, time reporting for hourly workers.</li>
<li>Knowledge in processing wage garnishment.</li>
<li>Perform to register Zuora for State/SUI/Local payroll tax as needed. Add the States/SUI/Local jurisdictions in the ADP system.</li>
<li>Process taxable benefits such Gifts and Awards, ESPP, RSU, ISO & Non-Qualified Stock Exercise in ADP system.</li>
<li>Manage employee inquiries concerning payroll & PTO.</li>
<li>Review employee expense reimbursements in Concur.</li>
<li>Work with HR on employee benefits such as 401K, Flexible Spending, Health Savings accounts and upload updates in ADP system.</li>
<li>Assist in all payroll related journal entries and accruals and perform balance sheet reconciliations.</li>
<li>Assist with various audits.</li>
<li>Assist with ad hoc projects.</li>
</ul>
Desired Experience/Skills:
<ul>
<li>Bachelor’s degree in Accounting, Finance or Business and/or related field or equivalent education and experience in payroll functions.</li>
<li>Minimum of three years of payroll processing using ADP Workforce Now, Paychex, or equivalent system is a plus.</li>
<li>Familiarity with NetSuite, Workday, Concur or equivalent system is a plus.</li>
<li>Possess working knowledge of payroll related requirements and Federal and State regulations.</li>
<li>Able to handle confidential data and information.</li>
<li>Able to work well under stress and tight deadlines.</li>
<li>High degree of accuracy, attention to detail.</li>
<li>Strong Excel, math and general technical savviness.</li>
<li>Demonstrated great communication skills and customer service orientation.</li>
<li>Strong analytical and problem solving skills.</li>
</ul>
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on <a href="https://www.glassdoor.com/Overview/Working-at-Zuora-EI_IE233316.11,16.htm">Glassdoor</a>. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo. 
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Client Manager, Enterprise East

About the role:
Zuora is looking for a skilled Senior Revenue Accountant to join our Revenue Accounting team. Responsibilities will include all day to day activities in the revenue process including contract review for compliance with Zuora’s revenue recognition policy, monthly revenue close, account reconciliations, reporting and analysis, and audit and SOX support. You will also participate in the deals desk process, partnering with the Sales, Contracts, Orders, and Billing teams. You also will have the opportunity to leverage the Zuora’s order-to-revenue capabilities for modern businesses. This is a critical role in a growing team and requires an exceptional performer. The successful candidate will be able to learn new processes quickly, adapt to ever-changing priorities, communicate effectively, and work collaboratively across the team and across multiple functions. This position reports directly to the Revenue Accounting Manager. 
Main responsibilities:
<ul>
<li>Ensure that revenue is recognized in accordance with corporate policy under ASC 606.</li>
<li>Stay current on revenue recognition guidance and raise interpretations of guidance with respect to company revenue policy</li>
<li>Participate in all aspects of the revenue close, including creating journal entries, reconciliations, etc.</li>
<li>Preparing balance sheet flux analysis for deferred revenue accounts and accounts receivable</li>
<li>Analyze revenue trends and investigating variances</li>
<li>Prepare external auditor deliverables</li>
<li>Prepare SSP pricing studies and analysis</li>
<li>Assist in establishing and monitoring the implementation and maintenance of accounting control procedures and accounting policies</li>
<li>Support system implementations and maintenance</li>
<li>Work closely with the quote-to-cash teams to Identify and recommend process improvements in the quote-to-revenue process.</li>
<li>Support the deals desk process</li>
<li>Assist in special projects.</li>
</ul>
Qualifications:
<ul>
<li>2-4 years of revenue recognition experience, preferably with Big 4 Public Accounting</li>
<li>Bachelor's degree in accounting or finance (CPA or CPA-eligible preferred)</li>
<li>Knowledge of revenue recognition US GAAP</li>
<li>Experience using Zuora and RevPro is a plus</li>
<li>Intermediate to advanced Excel skills</li>
<li>Detailed-oriented with excellent analytical skills</li>
<li>Excellent computer skills with MS Office software, including Excel, Word, Google Apps and PowerPoint</li>
<li>Software as a Service (SaaS) and NetSuite experience is a plus</li>
<li>Must have a team-oriented work ethic, strong interpersonal skills, and the ability to adapt in an environment where change is the norm</li>
</ul>
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on <a href="https://www.glassdoor.com/Overview/Working-at-Zuora-EI_IE233316.11,16.htm">Glassdoor</a>. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more about Zuora visit <a href="http://www.zuora.com/">www.zuora.com</a>

Global Services

Atlanta, GA, United States | Boston, MA, United States | New York, NY, United States

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Dallas, Denver, San Francisco, San Jose, London, Paris, Beijing, Sydney and Tokyo.
 
 
Client Manager, Enterprise East
The Client Manager is a senior individual contributor member of the professional services team. Reporting directly to the North America Enterprise East Practice Director, the Client Manager’s mission is to oversee a portfolio of Zuora’s Enterprise customers on the east coast beginning in the presales stage and through the completion of the Zuora Global Services engagement(s). The Client Manager is accountable for ensuring the solution implemented by the global services team meets the customer’s business objectives to ensure a sticky, long-term Zuora customer.
 
Primary responsibilities of this role include:
 
Presales:
Support pre-sales activities for assigned opportunities on behalf of Global Services management to position, present and sell Zuora’s products and services. Presales activities and deliverables will include:
<ul>
<li>Scoping Process – Participating in and contribute to implementation scoping sessions (3-6 hours in 1-2 hour chunks)</li>
<li>Estimation – Work with the scoping team to refine timeline and level of effort estimations</li>
<li>Pricing Proposal – Present implementation scope & pricing proposal to the customer in tandem with the scoping team</li>
<li>SOW Creation – Write the Statements of Work for qualified opportunities.</li>
<li>Resource Requests – After SOW creation, create resource requests through our internal process and follow this through until SOW signature</li>
<li>SOW Negotiation Support – Work closely under the advisement of the practice director to successfully negotiate a deal to close!</li>
</ul>
 
Implementation:
During the implementation of the Zuora solution, the Client Manager will engage in a limited fashion with key stakeholders at the customer, as well as the Zuora Delivery Manager, to guide the customer’s journey onto Zuora
<ul>
<li>Relationships – Build and expand a network of key executive relationships throughout the account, including and up to the C-level</li>
<li>Financial Performance – Responsible for managing the P&L for their portfolio of accounts</li>
<li>Customer Satisfaction – Ensuring high customer satisfaction (measured today by NPS) and to grow the business with the customer by the adoption of Zuora’s solutions</li>
<li>SI Partnerships – Drive close alignment between the System Integrator and Zuora on service relevant topics, where a larger SI is leading a transformation project</li>
</ul>
 
Key skills and Experience:
<ul>
<li>Some prior experience in presales and building account expansion plans</li>
<li>At least 10 years of leading delivery and customer relations experience. Program management experience (SCRUM, PMI, Prince2, MSP certification is a plus)</li>
<li>In-depth knowledge and experience in implementing Enterprise software applications such as ERP, OSS/BSS, CRM</li>
<li>Strong account management, client service and/or management consulting experience</li>
<li>Manage several engagements concurrently, potentially between 8-10 engagements</li>
<li>Strong problem-solving skills, customer focus and results orientation</li>
<li>Able to effectively manage scope change within a project or program (And have tough conversations in a professional manner)</li>
<li>Excellent written and verbal communication skills with C-level and executives</li>
<li>Business-savvy, with experience of building, maintaining and nurturing stakeholder relationships with customers, partners and Zuora internal stakeholders</li>
<li>Attention to detail, planning, problem-solving and prioritization skills</li>
<li>Flexible, and able to operate effectively in an ambiguity</li>
<li>Proficient in presenting technical concepts effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics</li>
<li>Has experience in managing sub-contractors and service partners</li>
</ul>
 
Basic Job Requirements:
<ul>
<li>Experience working with cross-functional and geographically dispersed teams and customer base with travel anticipated to be 25-50% of the time (typically 1-2 day trips for presales activities, project kickoffs, and or steering committee meetings)</li>
<li>Pride and passion in your work</li>
<li>A thirst for knowledge & success</li>
<li>Attention to detail</li>
<li>Honesty and integrity</li>
<li>Action orientated and strong in execution.</li>
</ul>
Job title – Client Manager
Reporting to – Enterprise East Practice Director
Location – New York or Boston preferred.

Partner Manager, RevPro

We are a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 1,000 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
What is Zuora RevPro?
Zuora RevPro is the leading revenue recognition and forecasting solution, with a proven track record of more than $250 billion in revenue under management. RevPro is part of Zuora's order-to-cash product portfolio which creates a one-stop shop for automating financial operations. RevPro’s rules-based engine automates even the most complex revenue processes to produce consistent and accurate revenue data quickly and easily. It integrates with any ERP – or works as a stand-alone solution – and is deployed under a convenient on-cloud model. And, in an industry guided by ever-evolving standards, it’s reassuring to know RevPro complies with both ASC 606 and IFRS revenue standards.
Client Partner Manager, RevPro Global Services
The Client Partner Manager is a senior individual contributor member of the professional services team. Reporting directly to the VP RevPro Global Services, the Client Partner Manager’s mission is to oversee a portfolio of RevPro’s Partner lead implementations. The Client Partner Manager is accountable for ensuring the solution implemented by the partner meets the customer’s business objectives to ensure a sticky, long-term Zuora customer.
Primary responsibilities of this role include:
Partner Management: 
Partner Management activities and deliverables will include:
<ul>
<li>Onboarding – co-responsibility between Zuora Partner Alliance Mgr to onboard new partners</li>
<li>Operational Efficiencies – Build structure for partners to implement RevPro in an organized, effective manner, identify areas of improvement and establish more efficient operational processes to enable and nurture partners, minimizing escalations and improve TTGL</li>
<li>Partner Health - Improve Partner project health from Red-Yellow to Green and increase customer sat scores and customer references</li>
</ul>
Implementation:
Maintain a pulse on the implementation, provide prompt and proper reporting on implementation health, business, and technical challenges, and provide meaningful feedback to respective Zuora leadership teams to improve customer experience.
<ul>
<li>Relationships – Establish trusted relationships with all partners and internal Zuora cross-functional team members that support partner engagements. Additionally, Client Partner Manager will engage in a limited fashion with key stakeholders at the customer, to guide the customer’s journey onto Zuora.</li>
<li>Customer Satisfaction – Promote high customer satisfaction (measured today by NPS) by addressing product limitation issues in a timely fashion, working closely with Zuora support and product teams to promote customer adoption</li>
</ul>
Key skills and Experience:
<ul>
<li>Manage multiple partner engagements concurrently, potentially between 8-10 engagements, supporting partners to drive projects to completion, with minimum guidance and high attention to detail</li>
<li>Work independently with partners in a fast-paced, ambiguous environment with proven success in project management, execution and multi-tasking</li>
<li>At least 10 years of leading delivery and customer relations experience. Program management experience (SCRUM, PMI, Prince2, MSP certification is a plus)</li>
<li>In-depth knowledge and experience in implementing Enterprise software applications such as ERP, OSS/BSS, CRM</li>
<li>Strong account management, client service and/or management consulting experience</li>
<li>Strong problem-solving skills, customer focus and results orientation</li>
<li>Able to effectively manage escalations and have tough conversations in a professional manner</li>
<li>Excellent written and verbal communication skills with C-level and executives</li>
<li>Business-savvy, with experience of building, maintaining and nurturing stakeholder relationships with customers, partners and Zuora internal stakeholders</li>
<li>Attention to detail, planning, problem-solving and prioritization skills</li>
<li>Flexible, and able to operate effectively in an ambiguity</li>
<li>Proficient in presenting technical concepts effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics</li>
<li>Has experience in managing sub-contractors and service partners</li>
</ul>
Basic Job Requirements:
<ul>
<li>Experience working with cross-functional and geographically dispersed teams and customer base with travel anticipated to be 50% of the time (typically 1-2 day trips for project kickoffs, and or steering committee meetings)</li>
<li>Pride and passion in your work</li>
<li>A thirst for knowledge & success</li>
<li>Attention to detail</li>
<li>Honesty and integrity</li>
<li>Action orientated and strong in execution.</li>
</ul>
Location – San Jose, CA. Remote OK.

Partner Manager, RevPro

Senior Client Manager, Enterprise East, RevPro

Boston, MA, United States

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Dallas, Denver, San Francisco, San Jose, London, Paris, Beijing, Sydney and Tokyo.
What is Zuora RevPro?
Zuora RevPro is the leading revenue recognition and forecasting solution, with a proven track record of more than $250 billion in revenue under management. RevPro is part of Zuora's order-to-cash product portfolio which creates a one-stop shop for automating financial operations. RevPro’s rules-based engine automates even the most complex revenue processes to produce consistent and accurate revenue data quickly and easily. It integrates with any ERP – or works as a stand-alone solution – and is deployed under a convenient on-cloud model. And, in an industry guided by ever-evolving standards, it’s reassuring to know RevPro complies with both ASC 606 and IFRS revenue standards.
Senior Client Manager, Enterprise East, RevPro Global Services
The Client Manager is a senior individual contributor member of the professional services team. Reporting directly to the North America Enterprise East Practice Director, the Client Manager’s mission is to oversee a portfolio of Zuora’s Enterprise customers on the east coast beginning in the presales stage and through the completion of the Zuora Global Services engagement(s). The Client Manager is accountable for ensuring the solution implemented by the global services team meets the customer’s business objectives to ensure a sticky, long-term Zuora customer.
Primary responsibilities of this role include:
Presales:
Support pre-sales activities for assigned opportunities on behalf of Global Services management to position, present and sell the RevPro product and services. Presales activities and deliverables will include:
<ul>
<li>Scoping Process – Participating in and contribute to implementation scoping sessions (3-6 hours in 1-2 hour chunks)</li>
<li>Estimation – Work with the scoping team to refine timeline and level of effort estimations</li>
<li>Pricing Proposal – Present implementation scope & pricing proposal to the customer in tandem with the scoping team</li>
<li>SOW Creation – Write the Statements of Work for qualified opportunities.</li>
<li>Resource Requests – After SOW creation, create resource requests through our internal process and follow this through until SOW signature</li>
<li>SOW Negotiation Support – Work closely under the advisement of the practice director to successfully negotiate a deal to close!</li>
</ul>
Implementation:
During the implementation of the RevPro solution, the Client Manager will engage in a limited fashion with key stakeholders at the customer, as well as the Zuora Delivery Manager, to guide the customer’s journey onto Zuora.
<ul>
<li>Relationships – Build and expand a network of key executive relationships throughout the account, including and up to the C-level</li>
<li>Financial Performance – Responsible for managing the P&L for their portfolio of accounts</li>
<li>Customer Satisfaction – Ensuring high customer satisfaction (measured today by NPS) and to grow the business with the customer by the adoption of Zuora’s solutions</li>
<li>SI Partnerships – Drive close alignment between the System Integrator and RevPro on service relevant topics, where a larger SI is leading a transformation project</li>
</ul>
Key skills and Experience:
<ul>
<li>Some prior experience in presales and building account expansion plans</li>
<li>At least 10 years of leading delivery and customer relations experience. Program management experience (SCRUM, PMI, Prince2, MSP certification is a plus)</li>
<li>In-depth knowledge and experience in implementing Enterprise software applications such as ERP, OSS/BSS, CRM</li>
<li>Strong account management, client service and/or management consulting experience</li>
<li>Manage several engagements concurrently, potentially between 8-10 engagements</li>
<li>Strong problem-solving skills, customer focus and results orientation</li>
<li>Able to effectively manage scope change within a project or program (And have tough conversations in a professional manner)</li>
<li>Excellent written and verbal communication skills with C-level and executives</li>
<li>Business-savvy, with experience of building, maintaining and nurturing stakeholder relationships with customers, partners and Zuora internal stakeholders</li>
<li>Attention to detail, planning, problem-solving and prioritization skills</li>
<li>Flexible, and able to operate effectively in an ambiguity</li>
<li>Proficient in presenting technical concepts effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics</li>
<li>Has experience in managing sub-contractors and service partners</li>
</ul>
Basic Job Requirements:
<ul>
<li>Experience working with cross-functional and geographically dispersed teams and customer base with travel anticipated to be 50% of the time (typically 1-2 day trips for presales activities, project kickoffs, and or steering committee meetings)</li>
<li>Pride and passion in your work</li>
<li>A thirst for knowledge & success</li>
<li>Attention to detail</li>
<li>Honesty and integrity</li>
<li>Action orientated and strong in execution.</li>
</ul>
Location – Boston or New York preferred. Remote OK.

Senior Solution Architect

Zuora
Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Description:
The Senior Solution Architect will deliver and integrate enterprise-level software deployed within the context of larger technical solutions. S/he will leverage strong communication and relationship building skills to identify requirements, craft solutions, and secure client approval. 
 
Responsibilities:
<ul>
<li>Draw upon experience working at the enterprise level to deliver multiple moderate to complex solutions and successfully drive the engagement team towards an optimal solution.</li>
<li>Conduct requirements gathering and analysis sessions with clients.</li>
<li>Ensure that projects remain on-time and on-budget, while delivering within the scope defined in the Statement of Work. </li>
<li>Address scope creep through change order management in a proactive manner.</li>
<li>Facilitate large group meetings with diverse sets of project stakeholders.</li>
<li>Translate requirements into functional design documents and review and critique both functional and technical designs.</li>
<li>Lead teams of consultants and developers.</li>
<li>Develop training materials and conduct end-user training.</li>
<li>Develop estimates for work.</li>
</ul>
Responsibilities: 
<ul>
<li>Bachelor’s degree or foreign equivalent in Business Administration, Information Technology, Engineering, or a closely related field.</li>
<li>10 plus years of post-baccalaureate, progressive experience in the same or similar occupation.</li>
<li>10 plus years of customer-facing solution delivery and/or business consulting experience.</li>
<li>Experience with solution implementation in the areas of order-to-cash, billing, finance, accounting, or manufacturing.</li>
<li>Experience delivering multiple moderate to complex technical solutions at the enterprise level and an understanding of the foundational cycles of solution implementation.</li>
<li>Experience reviewing and critiquing both functional and technical designs.</li>
<li>Experience conducting requirements gathering and analysis sessions with clients and developing training materials and end-user training.</li>
</ul>

Sr Solution Delivery Manager
 Your demonstrated experience as a Solution Delivery Leader or Manager, working at the enterprise level to deliver multiple moderate to complex solutions, will enable you to successfully drive the delivery team, and monitor project quality, risk and performance for all Zuora implementations. You will be responsible for managing the end to end delivery of the projects, ensure that the project remains on time, within budget and meets the customer expectation.
 Because you already have experience integrating implementing Enterprise software systems and are proficient with SaaS or ERP or Order to cash systems, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for multiple projects at a time. Successful Solution Delivery Manager’s at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure.
 Desired Skills and Experience
<ul>
<li>Overall 12+ years of experience; with at-least 5+ years as a program/project manager</li>
<li>In-depth knowledge and experience implementing Enterprise software applications such as ERP or CRM or SCM</li>
<li>Experience with SaaS based implementation is desirable</li>
<li>Strong client service and/or management consulting experience</li>
<li>Ability to manage financial metrics and enable pre-sales activities to support account expansion plans</li>
<li>Manage a number of engagements concurrently, potentially between 3 – 5 clients</li>
<li>Successful candidates must have strong communication and problem solving skills, customer focus and results orientation</li>
<li>Executive presence. Comfort with ambiguity and C-level communication</li>
<li>In depth technical knowledge and solutions of scalable Enterprise web applications (CRM, CPQ, ERP, GL)</li>
<li>Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics</li>
<li>Have developed domain industry or business process skills</li>
<li>Lead teams of architects, consultants, and developers</li>
<li>Able to effectively manage scope change and implementation of multi-year/multi-phased project or program</li>
<li>Drives adoption through achieving business goals and innovation</li>
<li>Technology experience or awareness in either of the following:
<ul>
<li>ERP, CRM, accounting systems, provisioning systems</li>
<li>Billing and payment systems</li>
<li>SaaS based software implementation</li>
<li>Knowledge of Web Services, XML, SOAP, REST</li>
</ul>
</li>
<li>Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel)</li>
<li>Certification of PMI is a plus</li>
</ul>

Atlanta, GA, United States

Atlanta, GA, United States | Dallas, TX, United States | San Francisco, CA, United States

Sr Solution Delivery Manager

Your demonstrated experience as a Solution Delivery Leader or Manager, working at the enterprise level to deliver multiple moderate to complex solutions, will enable you to successfully drive the delivery team, and monitor project quality, risk and performance for all Zuora implementations. You will be responsible for managing the end to end delivery of the projects, ensure that the project remains on time, within budget and meets the customer expectation.

Because you already have experience integrating implementing Enterprise software systems and are proficient with SaaS or ERP or Order to cash systems, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for multiple projects at a time. Successful Solution Delivery Manager’s at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure.

Desired Skills and Experience

Overall 12+ years of experience; with at-least 5+ years as a program/project manager
In-depth knowledge and experience implementing Enterprise software applications such as ERP or CRM or SCM
Experience with SaaS based implementation is desirable
Strong client service and/or management consulting experience
Ability to manage financial metrics and enable pre-sales activities to support account expansion plans
Manage a number of engagements concurrently, potentially between 3 – 5 clients
Successful candidates must have strong communication and problem solving skills, customer focus and results orientation
Executive presence. Comfort with ambiguity and C-level communication
In depth technical knowledge and solutions of scalable Enterprise web applications (CRM, CPQ, ERP, GL)
Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics
Have developed domain industry or business process skills
Lead teams of architects, consultants, and developers
Able to effectively manage scope change and implementation of multi-year/multi-phased project or program
Drives adoption through achieving business goals and innovation
Technology experience or awareness in either of the following:
- ERP, CRM, accounting systems, provisioning systems
- Billing and payment systems
- SaaS based software implementation
- Knowledge of Web Services, XML, SOAP, REST
Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel)
Certification of PMI is a plus

Atlanta, GA, United States | San Francisco, CA, United States

Sr Solution Delivery Manager

Desired Skills and Experience

Overall 12+ years of experience; with at-least 5+ years as a program/project manager
In-depth knowledge and experience implementing Enterprise software applications such as ERP or CRM or SCM
Experience with SaaS based implementation is desirable
Strong client service and/or management consulting experience
Ability to manage financial metrics and enable pre-sales activities to support account expansion plans
Manage a number of engagements concurrently, potentially between 3 – 5 clients
Successful candidates must have strong communication and problem solving skills, customer focus and results orientation
Executive presence. Comfort with ambiguity and C-level communication
In depth technical knowledge and solutions of scalable Enterprise web applications (CRM, CPQ, ERP, GL)
Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics
Have developed domain industry or business process skills
Lead teams of architects, consultants, and developers
Able to effectively manage scope change and implementation of multi-year/multi-phased project or program
Drives adoption through achieving business goals and innovation
Technology experience or awareness in either of the following:
- ERP, CRM, accounting systems, provisioning systems
- Billing and payment systems
- SaaS based software implementation
- Knowledge of Web Services, XML, SOAP, REST
Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel)
Certification of PMI is a plus

Senior Technical Solution Consultant

Senior Technical Solution Consultant

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, New York, London, Paris, Beijing, Sydney and Tokyo.
The Technical Solution Consultant has a high proficiency in the translation of business problems into solution leveraging the out of the box configuration capabilities of Zuora as well as technical solution based on Zuora APIs, data exports and loads and advanced configuration. Should always ensure that solution provided is delivering business value. Ideal candidate has 1 to 4 years of experience in implementing and integrating software solutions, ideally in Billing, CRM or ERP domains. 
The Technical Solution Consultant manages multiple complex tasks and priorities while maintaining the ability to engage with team members and clients in a professional and timely manner. He/she maintains control during challenging project situations and exudes confidence to other team members and the client. Communicates professionally and in the correct business form with team members and clients. 
Will serve as a the primary/sole technical consultant for small projects and less complex mid-size projects. As experience increases, he/she will assume responsibility for being the sole consultant on more complex projects or for large deliverables on complex Enterprise and Mid-Market projects. 
Through individual actions and on a day to day basis, the Technical Solution Consultant will demonstrate a clear understanding of Customer Success. This means developing technical solutions to solve business problems and not simply code. He/she will develop a proficiency in identifying when a technical solution may not solve a business problem and therefore puts business value at risk. 
The Technical consultants will carry out the following activities:
<ul>
<li>Run Technical training or lead technical deep dives with the Client</li>
<li>Configure Zuora to fulfill use cases</li>
<li>Identify areas of complexity and propose technical solutions</li>
<li>Independently own development projects through all life cycle phases (Java, PHP, Ruby, .Net and Python)</li>
<li>Collaborate on several, concurrent projects, which could include coding and design, coordinating new releases or documenting projects</li>
<li>Provide the client with the expertise on the Zuora API, integration technical best practices, data export and load, including guidance and support for data migration activities</li>
<li>Develop and test programs that are easily maintainable.</li>
<li>Will review the work done by the Client or by an implementing Partner in order to provide guidance, feedback and anticipate issues</li>
<li>Work with your Solution Architect and other team members to ensure proper application of all phases of the systems development life cycle (SDLC), and that completion dates are met</li>
<li>20-40% travel is required, depending on client expectations </li>
</ul>
Qualifications: 
<ul>
<li>Bachelor's or Master’s degree in Computer Science, Computer Engineering or a related major</li>
<li>Previous consulting experience implementing software solutions a plus!</li>
<li>Excellent communication skills (verbal and written)</li>
<li>Must have solid understanding of object oriented technologies to develop software applications (java, python, ruby on rails, APEX, .net, C#)</li>
<li>Ability to accurately scope, plan and estimate level of effort for tasks</li>
<li>Demonstrated strength with complex problem decomposition</li>
<li>Ability to work well with a team of highly talented software professionals in a rapid development environment</li>
<li>Experience in an Agile development environment preferred</li>
<li>Working knowledge of system development life cycle methodologies</li>
<li>APEX quoting experience is a plus</li>
<li>Salesforce experience is a plus</li>
</ul>

New York, NY, United States

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, New York, London, Paris, Beijing, Sydney and Tokyo.
The Technical Solution Consultant has a high proficiency in the translation of business problems into solution leveraging the out of the box configuration capabilities of Zuora as well as technical solution based on Zuora APIs, data exports and loads and advanced configuration. Should always ensure that solution provided is delivering business value. Ideal candidate has 1 to 4 years of experience in implementing and integrating software solutions, ideally in Billing, CRM or ERP domains. 
The Technical Solution Consultant manages multiple complex tasks and priorities while maintaining the ability to engage with team members and clients in a professional and timely manner. He/she maintains control during challenging project situations and exudes confidence to other team members and the client. Communicates professionally and in the correct business form with team members and clients. 
Will serve as a the primary/sole technical consultant for small projects and less complex mid-size projects. As experience increases, he/she will assume responsibility for being the sole consultant on more complex projects or for large deliverables on complex Enterprise and Mid-Market projects. 
Through individual actions and on a day to day basis, the Technical Solution Consultant will demonstrate a clear understanding of Customer Success. This means developing technical solutions to solve business problems and not simply code. He/she will develop a proficiency in identifying when a technical solution may not solve a business problem and therefore puts business value at risk. 
The Technical consultants will carry out the following activities:
<ul>
<li>Run Technical training or lead technical deep dives with the Client</li>
<li>Configure Zuora to fulfill use cases</li>
<li>Identify areas of complexity and propose technical solutions</li>
<li>Independently own development projects through all life cycle phases (Java, PHP, Ruby, .Net and Python)</li>
<li>Collaborate on several, concurrent projects, which could include coding and design, coordinating new releases or documenting projects</li>
<li>Provide the client with the expertise on the Zuora API, integration technical best practices, data export and load, including guidance and support for data migration activities</li>
<li>Develop and test programs that are easily maintainable.</li>
<li>Will review the work done by the Client or by an implementing Partner in order to provide guidance, feedback and anticipate issues</li>
<li>Work with your Solution Architect and other team members to ensure proper application of all phases of the systems development life cycle (SDLC), and that completion dates are met</li>
<li>20-40% travel is required, depending on client expectations </li>
</ul>
Qualifications: 
<ul>
<li>Bachelor's or Master’s degree in Computer Science, Computer Engineering or a related major</li>
<li>Previous consulting experience implementing software solutions</li>
<li>Excellent communication skills (verbal and written)</li>
<li>Must have solid understanding of object oriented technologies to develop software applications (java, python, ruby on rails, APEX, .net, C#)</li>
<li>Ability to accurately scope, adjust when requirements change, and accurately allocate level of effort for tasks.</li>
<li>Demonstrated strength with complex problem decomposition</li>
<li>Ability to work well with a team of highly talented software professionals in a rapid development environment</li>
<li>Experience in an Agile development environment preferred</li>
<li>Working knowledge of system development life cycle methodologies</li>
<li>APEX quoting experience is a plus</li>
<li>Salesforce experience is a plus</li>
</ul>

Solution Architect

Atlanta, GA, United States | New York, NY, United States

<div>About Zuora, Inc.</div>
<div>Zuora is the global leader in Relationship Business Management solutions. Zuora delivers the subscription billing, commerce and finance capabilities that have become the industry standard to help companies transition to the Subscription Economy. Enterprises and emerging companies alike use Zuora's multi-tenant cloud solution to enable growth strategies, to streamline key processes and to provide visibility into the metrics that matter most in the Subscription Economy. To learn more visit <a class="postings-link" href="http://www.zuora.com./">www.zuora.com.</a></div>
<div> </div>
<div>Description:</div>
<div>The Solution Architect will deliver and integrate enterprise-level software deployed within the context of larger technical solutions. S/he will leverage strong communication and relationship building skills to identify requirements, craft solutions, and secure client approval. </div>
<div> </div>
<div>Responsibilities:</div>
<div> </div>
<div>Draw upon experience working at the enterprise level to deliver multiple moderate to complex solutions and successfully drive the engagement team towards an optimal solution.</div>
<div>Conduct requirements gathering and analysis sessions with clients.</div>
<div>Ensure that projects remain on-time and on-budget, while delivering within the scope defined in the Statement of Work. </div>
<div>Address scope creep through change order management in a proactive manner.</div>
<div>Facilitate large group meetings with diverse sets of project stakeholders.</div>
<div>Translate requirements into functional design documents and review and critique both functional and technical designs.</div>
<div>Lead teams of consultants and developers.</div>
<div>Develop training materials and conduct end-user training.</div>
<div>Develop estimates for work.</div>
<div> </div>
<div>Requirements:</div>
<div> </div>
<div>Bachelor’s degree or foreign equivalent in Business Administration, Information Technology, Engineering, or a closely related field.</div>
<div>5 years of post-baccalaureate, progressive experience in the same or similar occupation.</div>
<div>5 years of customer-facing solution delivery and/or business consulting experience.</div>
<div>Experience with solution implementation in the areas of order-to-cash, finance, accounting, or manufacturing.</div>
<div>Experience delivering multiple moderate to complex technical solutions at the enterprise level and an understanding of the foundational cycles of solution implementation.</div>
<div>Experience reviewing and critiquing both functional and technical designs.</div>
<div>Experience conducting requirements gathering and analysis sessions with clients and developing training materials and end-user training.</div>
<div> </div>
<div>Job Location/Travel Requirements: Open to applicants in Bay Area, Atlanta, Boston or New York. Requires travel 10-20% of time, typically to various client sites located in North America.</div>

Solution Architect

Position Summary
The Solution Architect is a key member of the Professional Services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The Solution Architect plays a lead role during the implementation identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the requirements, and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
Main Responsibilities
Design and validate that the proposed solution architecture supports the stated and implied business requirements.
Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices.
Articulate and present different point of views on various technologies.
Present Architecture deliverables such as Ecosystem and Integration diagrams, BRD, Business Process Flows, Swimlanes, Visios and Mockups.
Exhibit strong executive presence and ability to interact with key project sponsors.
Qualifications
Must have at least 5 years enterprise level experience, within a professional services organization, as a Solution Architect and/or Senior Business Consultant with a leading technology consulting company, delivering moderate to complex ERP, billing, Q2C, QTC, OTC, CPQ and/or <a href="http://salesforce.com/">salesforce.com</a> solutions (<a href="http://force.com/">Force.com</a> platform a plus).
Master of Science in Computer Science or in Business preferred.
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
Experience in data analysis, conversion and migration, interfaces and reports.
Experience with gap analysis and blueprint development.
Experience with system design using configuration and/or customization, integration, testing and support.
Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover.
Experience in Waterfall and Agile methodologies.
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
Experience managing tasks on multiple projects simultaneously.
Able to travel up to 60% of the time.

Solution Architect, RevPro

Solution Architect, RevPro

Dallas, TX, United States

Solution Delivery Manager

Atlanta, GA, United States | San Jose, CA, United States

Solution Delivery Manager

Desired Skills and Experience

Overall 5+ years of experience; with at-least 3+ years as a program/project manager
In-depth knowledge and experience implementing Enterprise software applications such as ERP or CRM or SCM
Experience with SaaS based implementation is desirable
Strong client service and/or management consulting experience
Ability to manage financial metrics and enable pre-sales activities to support account expansion plans
Manage a number of engagements concurrently, potentially between 3 – 5 clients
Successful candidates must have strong communication and problem solving skills, customer focus and results orientation
Executive presence. Comfort with ambiguity and C-level communication
In depth technical knowledge and solutions of scalable Enterprise web applications (CRM, CPQ, ERP, GL)
Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics
Have developed domain industry or business process skills
Lead teams of architects, consultants, and developers
Able to effectively manage scope change and implementation of multi-year/multi-phased project or program
Drives adoption through achieving business goals and innovation
Technology experience or awareness in either of the following:
- ERP, CRM, accounting systems, provisioning systems
- Billing and payment systems
- SaaS based software implementation
- Knowledge of Web Services, XML, SOAP, REST
Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel)
Certification of PMI is a plus

Zuora Partner Manager

ZUORA
We are a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 1,000 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Zuora Partner Manager, Global Services
The Client Partner Manager is a senior individual contributor member of the professional services team. Reporting directly to the Senior Director of Global Services, the Client Partner Manager’s mission is to oversee a portfolio of Zuora’s Partner lead implementations. The Client Partner Manager is accountable for ensuring the solution implemented by the partner meets the customer’s business objectives to ensure a sticky, long-term Zuora customer. 
Primary Responsibilities:
 
Partner Management: 
Partner Management activities and deliverables will include: 
<ul>
<li style="font-weight: 400;">Onboarding – co-responsibility between Zuora Partner Alliance Mgr to onboard new partners</li>
<li style="font-weight: 400;">Operational Efficiencies – Build structure for partners to implement RevPro in an organized, effective manner, identify areas of improvement and establish more efficient operational processes to enable and nurture partners, minimizing escalations and improve TTGL</li>
<li style="font-weight: 400;">Partner Health - Improve Partner project health from Red-Yellow to Green and increase customer sat scores and customer references</li>
</ul>
 
Implementation:
Maintain a pulse on the implementation, provide prompt and proper reporting on implementation health, business, and technical challenges, and provide meaningful feedback to respective Zuora leadership teams to improve customer experience. 
<ul>
<li style="font-weight: 400;">Relationships – Establish trusted relationships with all partners and internal Zuora cross-functional team members that support partner engagements. Additionally, Client Partner Manager will engage in a limited fashion with key stakeholders at the customer, to guide the customer’s journey onto Zuora.</li>
<li style="font-weight: 400;">Customer Satisfaction – Promote high customer satisfaction (measured today by NPS) by addressing product limitation issues in a timely fashion, working closely with Zuora support and product teams to promote customer adoption</li>
</ul>
 
Key skills and Experience:
<ul>
<li style="font-weight: 400;">Manage multiple partner engagements concurrently, potentially between 8-10 engagements, supporting partners to drive projects to completion, with minimum guidance and high attention to detail</li>
<li style="font-weight: 400;">Work independently with partners in a fast-paced, ambiguous environment with proven success in project management, execution and multi-tasking</li>
<li style="font-weight: 400;">At least 10 years of leading delivery and customer relations experience. Program management experience (SCRUM, PMI, Prince2, MSP certification is a plus)</li>
<li style="font-weight: 400;">In-depth knowledge and experience in implementing Enterprise software applications such as ERP, OSS/BSS, CRM</li>
<li style="font-weight: 400;">Strong account management, client service and/or management consulting experience</li>
<li style="font-weight: 400;">Strong problem-solving skills, customer focus and results orientation</li>
<li style="font-weight: 400;">Able to effectively manage escalations and have tough conversations in a professional manner</li>
<li style="font-weight: 400;">Excellent written and verbal communication skills with C-level and executives </li>
<li style="font-weight: 400;">Business-savvy, with experience of building, maintaining and nurturing stakeholder relationships with customers, partners and Zuora internal stakeholders</li>
<li style="font-weight: 400;">Attention to detail, planning, problem-solving and prioritization skills</li>
<li style="font-weight: 400;">Flexible, and able to operate effectively in an ambiguity</li>
<li style="font-weight: 400;">Proficient in presenting technical concepts effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics</li>
<li style="font-weight: 400;">Has experience in managing sub-contractors and service partners</li>
</ul>
 
Basic Job Requirements:
<ul>
<li style="font-weight: 400;">Experience working with cross-functional and geographically dispersed teams and customer base with travel anticipated to be 50% of the time (typically 1-2 day trips for project kickoffs, and or steering committee meetings)</li>
<li style="font-weight: 400;">Pride and passion in your work</li>
<li style="font-weight: 400;">A thirst for knowledge & success</li>
<li style="font-weight: 400;">Attention to detail</li>
<li style="font-weight: 400;">Honesty and integrity</li>
<li style="font-weight: 400;">Action orientated and strong in execution.</li>
</ul>
Location – San Jose, CA or Atlanta, GA

Human Resources

Compensation & Benefits Manager

Business Technology Support Specialist Intern

Responsibilities:

Work with Corporate Total Rewards team and regional business leaders for Compensation related projects including twice a year Focal Review, corporate and local bonus programs and any off-cycle changes etc.;
Work with Finance team and external payroll vendor to ensure the accuracy of the monthly payroll and support the related yearly audits;
Manage local benefits programs, including the statutory social insurance, commercial health insurance, annual health check, employee perks etc., by working with corporate benefits to ensure the benefits being market competitive and well received by employees;
Lead and manage employee lifecycle from onboarding, probation, daily consultations, employee assistance to termination, ensure employees’ good experience and also things around employee lifecycle all being in compliance with law requirements;
Play an important role on employee communications from corporate programs localization to local activities implementations;
Be responsible for operational related projects such as new system implementation, foreign employees’ visa and tax exempt coordinations, government required statistical reports etc.;
Ad hoc business projects as needed.

Requirements:

Solid knowledge and experience in compensation, benefits and HR systems;
Good communication in both Chinese and English, orally and written;
Systematic thinking and details oriented;
High sense of accountability and taking initiative;
Self-driven and hardworking;
Bachelor degree, 5+ years HR experience plus minimum 3 years C&B and operations

Internships

Intern Finance IT Analyst

“Hello World” we’re Zuora.

We’re a high tech subscription management SaaS company transforming enterprises from a one-time product based sale towards a SaaS/subscription based entity. Sound simple enough, right?

We are currently looking for Software Engineering Interns. We are ideally looking for candidates that are in their 3rd or 4th year and would love to also to find Engineers that are seeking full time employment after their internship, but are flexible here to 2^nd year students as well.

Last year we had a tremendous internship program consisting of 45+ interns across the company. Some of the team bonding activities we participated in included hearing directly from our CEO and other Executives in fireside chats, meetings with Engineering Leadership, career coaching with the company’s best in class HR and Recruiting team, cheering on the Giants in their hometown of San Francisco, and brown bag Lunch and Learns with our some of the smartest people around.

What are we looking for?

Zuora is looking for an energetic, organized, tech savvy technologist to join the summer 2019 internship program at ZEO Corp IT team. You will be assisting with day to day IT operations as well as working on exciting projects, while bringing cutting edge solutions to the Zuora team.

As Zuora, Corp IT team member, you will gain a valuable understanding of how a market leading SaaS startup company manages its Information Technology resources on a global scale. You will be a part of the success story on a daily basis, while heroically addressing challenging tech issues and learning how to methodically prevent them from happening ever again. You will learn from the masterminds of cloud technology about what it means to operate in the cloud. You will walk away with the knowledge and experience that will help you propel your career in a high tech industry. So come and join the coolest team at Zuora!

Description:

Deploy computer equipment for Zuora’s global workforce.
Help set up and maintain IT lab.
Organize and inventory existing IT assets.
Help establish process and procedures for receiving and allocating IT equipment.
Assisting with A/V setup in conference rooms.
Troubleshoot and resolve assigned Help Desk tickets.
Perform basic PC and network troubleshooting.
Create and update documentation for IT procedures.

Requirements:

Aptitude for and desire to learn new technologies.
Basic Knowledge of OSX and Windows 7 operating systems.
Solid understanding of the fundamentals of computer networking.
Basic experience and knowledge of Google Sites a plus.
Strong Work Ethic
Love of technology

Sales Development Representative Intern

Technical Consultant Intern

Zuora is the leader in Subscription Management Software working with innovative companies from Headspace to ClassPass to Ford. We have an incredible opportunity for you to join our fast growing team for the summer where you can have an immediate impact on Zuora’s growth as a public company.

As a Zuora Sales and Marketing Intern, you are a master of building pipeline (Sales Qualified Leads) within specific geographies, market segments and/or campaigns. You leverage marketing content and events, social media, emails, calls, and social selling tools to help customers master their subscription experience. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.

Desired Profile

Excellent listening skills, strong writing skills
A self-starter with a track record of successful, credible achievements
Passionate about technology, business, and market strategy
Ability to work in a high-energy sales team environment; team player
Be currently enrolled in a 4-year BA/BS program at a University

Responsibilities

Support the Sales Organization to map out and target strategic accounts, uncovering net new opportunities
Act as liaison between Marketing and Sales Development Org
Design and run business development campaigns in partnership with Sales and Marketing leadership
Support the planning and execution of events
Assist with quantitative models such as campaign effectiveness, conversion rates and deal influence

Successful candidates will:

Gain valuable industry knowledge of our ecosystem, including our core target markets- Media, Technology, and IoT
Become proficient in business tools such as Salesforce with the help of our operations team
Collaborate with Customer Success, Marketing, Operations, and Sales to gain holistic view of Zuora
Sit down with Zuora executives, VPs, and Managers to gain one-on-one leadership training

Atlanta, GA, United States

What does a technical consultant intern do? 
Effective interns will employ and develop a wide-range of skills such as project management, software development, and excellent communication skills to drive the completion of a successful project by the end of the internship. Using a combination of front-end and back-end languages the intern will create a scalable application to enhance our current product.
What are we looking for?
<ul>
<li>Currently pursuing a Bachelor's or Master's degree in Computer Science or related technical field</li>
<li>Must be currently enrolled in a full-time degree program</li>
<li>Experience in systems software or algorithms</li>
<li>Knowledge of REST APIs as well as Unix/Linux or Windows environments</li>
<li>Excellent implementation skills (Java, Web Development Languages)</li>
<li>Desire to work in a fast-paced Global Services organization focused on client success</li>
<li>Strong communication and interpersonal skills</li>
<li>Knowledge of Salesforce and Apex is a plus</li>
</ul>
Why Zuora?
You will develop practical software engineering and hands-on consulting skills and by building technical solutions for our customers' business use cases.

Legal

Commercial Legal Counsel - French & German

Paris, France

Commercial Legal Counsel – French & German speaking

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behaviour, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.

Main duties:

Support and partner with the Southern EMEA and DACH sales organisation and other functions that support the sales organisation to help close customer deals and grow the business.
Draft, negotiate and provide legal support on a wide variety of commercial technology transactions.
Provide advice, guidance, and training to internal stakeholders on issues relating to making, negotiating and closing deals with due regard to internal processes and risk management.
Help draft and update customer contract templates and forms in collaboration with fellow colleagues on the Legal team.
Provide legal support within the region on other more general matters (e.g. employment, real estate, etc).
As part of a global Legal team, undertake various other projects as and when required.

Required education and experience:

A law degree with a license to practice in at least on jurisdiction within the region.
8-12 years of relevant experience in negotiating complex commercial transactions, including but not limited to SaaS subscription agreements/software licenses and associated professional services contracts. Prior inhouse work preferred.
A working knowledge of EU employment and privacy laws would be a plus.
At home in a dynamic, fast-paced, high-growth environment, preferably for a public US-owned technology vendor.
Able to oversee multiple complex matters simultaneously, through effective prioritization, managing the expectations of key stakeholders, and working independently.
Able to provide legally sound, pragmatic and practical recommendations.
Spoken and written fluency in French and at least one other language (in addition to English) is preferred.

Interpersonal skills:

A strong “business-friendly” partnering mindset that comes with an understanding that the Legal team’s primary purpose is to support the growth and success of the business.
Strong collaboration and influencing skills with senior sales leaders and key players from other functions.
A natural team player, someone who is impactful and credible without having to rely on position or hierarchy to get things done with and through other colleagues.
Able to build and maintain good relationships across all levels and all functions.
Enthusiastic, flexible and energetic with a results-oriented mindset particularly at fiscal quarter-end.
Willingness to travel, both regionally and internationally, as required.
Interest in assuming additional responsibilities as needed and as the organisation grows.

Atlanta, GA, United States | Boston, MA, United States | New York, NY, United States | San Mateo, CA, United States

Join the Silicon Valley SaaS leader that’s powering the Subscription Economy!
 Zuora (NYSE: ZUO) is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in almost every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Sound like a place for you?
Are you a skilled attorney with experience advising on cutting-edge privacy and data protection issues? Are you a relationship- and results-oriented person who enjoys working in a fast-paced environment? If so, you just may be the perfect fit for our team as we focus on helping build the next great $1B+ SaaS company! General Description of Role:
We are seeking a smart and enthusiastic attorney to join our growing privacy team and tackle challenging privacy projects to bring our Subscription Economy products and services to market. The Senior Privacy and Transactions Counsel will focus primarily on transaction support, counseling and program support for global privacy and data protection compliance across the company. You will also have primary responsibility for supporting, drafting and negotiating privacy and data protection agreements with customers, partners and vendors.
Primary Responsibilities:
The successful attorney will: 
<ul>
<li>Negotiate data processing agreements with customers, partners and vendors to support Zuora’s sales, operations and compliance obligations. </li>
<li>Analyze new and current laws and regulations and advise on our privacy and security obligations to support our business, sales, compliance, marketing and product teams.</li>
<li>Work closely with cross-functional teams, including senior management, on privacy and security matters to support operations and new initiatives to foster awareness and ensure compliance with regulatory and contractual obligations across the company.</li>
</ul>
<ul>
<li>Assist in the continued improvement of Zuora’s global privacy program (e.g., policies, procedures, training programs, compliance programs, playbooks, etc.).</li>
</ul>
<ul>
<li>Coordinate with outside counsel as necessary with respect to data protection and security matters.</li>
<li>Undertake other projects as required as part of a small legal team.</li>
</ul>
Requirements:
Education and Experience:
<ul>
<li>A minimum of 8-10 years of relevant experience, with a focus on privacy compliance, in-house counseling and agreement negotiations.</li>
<li>Substantial knowledge of privacy and security laws and regulations, especially in the European Union, as they relate to a U.S. based technology company. </li>
<li>Deep experience partnering with and providing timely support to in-house business partners is required.</li>
<li>CIPP certification is strongly preferred.</li>
<li>Substantial experience with SaaS and software is strongly preferred.</li>
<li>Relevant law firm and in-house experience (ideally at a fast-growing, global SaaS company).</li>
<li>Degree from a top law school with exceptional academic credentials.</li>
</ul>
Interpersonal Skills and Competencies: The ideal candidate -
<ul>
<li>Is enthusiastic and intellectually curious about privacy and technology and energized by the challenges of serving a dynamic, high-growth company.</li>
<li>Can prioritize and manage multiple matters simultaneously in a fast-paced, entrepreneurial environment.</li>
<li>Is a creative thinker, who is comfortable with change and ambiguity and able to build scalable processes from the ground up.</li>
<li>Can quickly identify and resolve issues, including balancing legal and business risks and giving clear and concise legal advice, in order to drive matters to close.</li>
<li>Excels in communicating complex business, privacy and security issues to business leaders.</li>
<li>Has meticulous attention to detail and quality of work product, and exceptional communication and negotiation skills.</li>
</ul>
 
Only candidates in good standing with at least one state Bar should apply. Position will be located in Zuora’s San Mateo headquarters or at its Atlanta, GA or Boston, MA offices – no relocation offered for this position.

Atlanta, GA, United States | Boston, MA, United States | New York, NY, United States | San Mateo, CA, United States

Join the Silicon Valley SaaS leader that’s powering the Subscription Economy!
 Zuora (NYSE: ZUO) is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in almost every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Sound like a place for you?
Are you a skilled attorney with experience advising on cutting-edge privacy and data protection issues? Are you a relationship- and results-oriented person who enjoys working in a fast-paced environment? If so, you just may be the perfect fit for our team as we focus on helping build the next great $1B+ SaaS company! General Description of Role:
We are seeking a smart and enthusiastic attorney to join our growing privacy team and tackle challenging privacy projects to bring our Subscription Economy products and services to market. The Senior Privacy and Transactions Counsel will focus primarily on transaction support, counseling and program support for global privacy and data protection compliance across the company. You will also have primary responsibility for supporting, drafting and negotiating privacy and data protection agreements with customers, partners and vendors.
Primary Responsibilities:
The successful attorney will: 
<ul>
<li>Negotiate data processing agreements with customers, partners and vendors to support Zuora’s sales, operations and compliance obligations. </li>
<li>Analyze new and current laws and regulations and advise on our privacy and security obligations to support our business, sales, compliance, marketing and product teams.</li>
<li>Work closely with cross-functional teams, including senior management, on privacy and security matters to support operations and new initiatives to foster awareness and ensure compliance with regulatory and contractual obligations across the company.</li>
</ul>
<ul>
<li>Assist in the continued improvement of Zuora’s global privacy program (e.g., policies, procedures, training programs, compliance programs, playbooks, etc.).</li>
</ul>
<ul>
<li>Coordinate with outside counsel as necessary with respect to data protection and security matters.</li>
<li>Undertake other projects as required as part of a small legal team.</li>
</ul>
Requirements:
Education and Experience:
<ul>
<li>A minimum of 7-10 years of relevant experience, with a focus on privacy compliance, in-house counseling and agreement negotiations.</li>
<li>Substantial knowledge of privacy and security laws and regulations, especially in the European Union, as they relate to a U.S. based technology company. </li>
<li>Deep experience partnering with and providing timely support to in-house business partners is required.</li>
<li>CIPP certification is strongly preferred.</li>
<li>Substantial experience with SaaS and software is strongly preferred.</li>
<li>Relevant law firm and in-house experience (ideally at a fast-growing, global SaaS company).</li>
<li>Degree from a top law school with exceptional academic credentials.</li>
</ul>
Interpersonal Skills and Competencies: The ideal candidate -
<ul>
<li>Is enthusiastic and intellectually curious about privacy and technology and energized by the challenges of serving a dynamic, high-growth company.</li>
<li>Can prioritize and manage multiple matters simultaneously in a fast-paced, entrepreneurial environment.</li>
<li>Is a creative thinker, who is comfortable with change and ambiguity and able to build scalable processes from the ground up.</li>
<li>Can quickly identify and resolve issues, including balancing legal and business risks and giving clear and concise legal advice, in order to drive matters to close.</li>
<li>Excels in communicating complex business, privacy and security issues to business leaders.</li>
<li>Has meticulous attention to detail and quality of work product, and exceptional communication and negotiation skills.</li>
</ul>
 
Only candidates in good standing with at least one state Bar should apply. Position will be located in Zuora’s San Mateo headquarters or at its Atlanta, GA, New York City or Boston, MA offices – no relocation offered for this position.

Atlanta, GA, United States | Boston, MA, United States | New York, NY, United States | San Mateo, CA, United States

Join the Silicon Valley SaaS leader that’s powering the Subscription Economy!
 Zuora (NYSE: ZUO) is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in almost every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Sound like a place for you?
Are you a skilled attorney with experience advising on cutting-edge privacy and data protection issues? Are you a relationship- and results-oriented person who enjoys working in a fast-paced environment? If so, you just may be the perfect fit for our team as we focus on helping build the next great $1B+ SaaS company! General Description of Role:
We are seeking a smart and enthusiastic attorney to join our growing privacy team and tackle challenging privacy projects to bring our Subscription Economy products and services to market. The Senior Privacy and Transactions Counsel will focus primarily on transaction support, counseling and program support for global privacy and data protection compliance across the company. You will also have primary responsibility for supporting, drafting and negotiating privacy and data protection agreements with customers, partners and vendors.
Primary Responsibilities:
The successful attorney will: 
<ul>
<li>Negotiate data processing agreements with customers, partners and vendors to support Zuora’s sales, operations and compliance obligations. </li>
<li>Analyze new and current laws and regulations and advise on our privacy and security obligations to support our business, sales, compliance, marketing and product teams.</li>
<li>Work closely with cross-functional teams, including senior management, on privacy and security matters to support operations and new initiatives to foster awareness and ensure compliance with regulatory and contractual obligations across the company.</li>
</ul>
<ul>
<li>Assist in the continued improvement of Zuora’s global privacy program (e.g., policies, procedures, training programs, compliance programs, playbooks, etc.).</li>
</ul>
<ul>
<li>Coordinate with outside counsel as necessary with respect to data protection and security matters.</li>
<li>Undertake other projects as required as part of a small legal team.</li>
</ul>
Requirements:
Education and Experience:
<ul>
<li>A minimum of 7-10 years of relevant experience, with a focus on privacy compliance, in-house counseling and agreement negotiations.</li>
<li>Substantial knowledge of privacy and security laws and regulations, especially in the European Union, as they relate to a U.S. based technology company. </li>
<li>Deep experience partnering with and providing timely support to in-house business partners is required.</li>
<li>CIPP certification is strongly preferred.</li>
<li>Substantial experience with SaaS and software is strongly preferred.</li>
<li>Relevant law firm and in-house experience (ideally at a fast-growing, global SaaS company).</li>
<li>Degree from a top law school with exceptional academic credentials.</li>
</ul>
Interpersonal Skills and Competencies: The ideal candidate -
<ul>
<li>Is enthusiastic and intellectually curious about privacy and technology and energized by the challenges of serving a dynamic, high-growth company.</li>
<li>Can prioritize and manage multiple matters simultaneously in a fast-paced, entrepreneurial environment.</li>
<li>Is a creative thinker, who is comfortable with change and ambiguity and able to build scalable processes from the ground up.</li>
<li>Can quickly identify and resolve issues, including balancing legal and business risks and giving clear and concise legal advice, in order to drive matters to close.</li>
<li>Excels in communicating complex business, privacy and security issues to business leaders.</li>
<li>Has meticulous attention to detail and quality of work product, and exceptional communication and negotiation skills.</li>
</ul>
Only candidates in good standing with at least one state Bar should apply. Position will be located in Zuora’s San Mateo headquarters or at its Atlanta, GA or Boston, MA offices – no relocation offered for this position.

Atlanta, GA, United States | Boston, MA, United States | New York, NY, United States | San Mateo, CA, United States

Marketing

Field Marketing Manager

Japan, 東京都東京都

Field Marketing Manager – Japan

Job Description:

Do you love all aspects of marketing? Do you have experience running events and webinars, crafting outbound marketing campaigns or managing social media channels? Do you want exposure to SEO, paid advertising, email marketing, PR and design, and? If yes, then this is the role for you.

As the field marketing executive for the Japan region, you will be closely aligned with the local sales leader who is responsible for 3-4 sales reps to drive pipeline and bookings for that region.

Reporting to the Country Manager, as the marketing leader you will need to collaborate closely with the inside sales leaders, as well as the corporate marketing team at HQ to create the right “marketing mix” for Japan. This position requires someone who is keen to make a direct contribution to the growth of the region and can confidently work with local stakeholders to apply multiple marketing levers such as content plans, call down and email campaigns, SEO, webinars and speakers, deal acceleration events, PR tactics.

The candidate will:

Design and run a full schedule of events tailored to the different stages of the sales pipeline, from demand generation to deal acceleration.

Create high impact, scalable demand generation campaigns that yield results aligned with the pipeline goals for the region and take ownership of regional communication channels, such as email marketing and social media.

Collaborate with HQ marketing resources across PR, demand generation, content/creative, events, product marketing.

Put together a marketing plan that maximises pipeline influenceBe comfortable with quantitative models and assist the EMEA marketing lead in measuring the effectiveness of programs at a regular cadence, and deliver reports and recommendations to teams and management for review.

Be comfortable with content creation to the extent that they can translate and re-purpose existing content in multiple ways and deliver short, high impact content pieces as needed.

Co-manage the marketing budget for the region

The ideal candidate will have:

3 years+ experience across various marketing functions such as event management, social media marketing, demand generation, campaign design/execution.

Ability to self-manage, working as the main point of contact for marketing in the region, whilst partnering with internal and external stakeholders to execute on time and on budget.

Prior experience with managing Salesforce campaigns, contacts, leads and opportunities is required.

Prior experience in mapping regional campaign programs with broader corporate editorial and thematic ideas is a must.

Prior experience with email automation programs such as Marketo is required.

Prior experience in marketing within an international territory is a plus.

Ability to measure the impact and effectiveness of campaigns and recommend changes that result in higher engagement and/or higher conversion.

Good communication in English is a must.

Principals only- no third parties, please. Zuora, Inc. is an Equal Opportunity Employer.

Field Marketing Manager

Japan, 東京都東京都

Field Marketing Manager – Japan

Job Description:

As the field marketing executive for the Japan region, you will be closely aligned with the local sales leader who is responsible for 3-4 sales reps to drive pipeline and bookings for that region.

The candidate will:

Design and run a full schedule of events tailored to the different stages of the sales pipeline, from demand generation to deal acceleration.

Collaborate with HQ marketing resources across PR, demand generation, content/creative, events, product marketing.

Be comfortable with content creation to the extent that they can translate and re-purpose existing content in multiple ways and deliver short, high impact content pieces as needed.

Co-manage the marketing budget for the region

The ideal candidate will have:

3 years+ experience across various marketing functions such as event management, social media marketing, demand generation, campaign design/execution.

Ability to self-manage, working as the main point of contact for marketing in the region, whilst partnering with internal and external stakeholders to execute on time and on budget.

Prior experience with managing Salesforce campaigns, contacts, leads and opportunities is required.

Prior experience in mapping regional campaign programs with broader corporate editorial and thematic ideas is a must.

Prior experience with email automation programs such as Marketo is required.

Prior experience in marketing within an international territory is a plus.

Ability to measure the impact and effectiveness of campaigns and recommend changes that result in higher engagement and/or higher conversion.

Good communication in English is a must.

Principals only- no third parties, please. Zuora, Inc. is an Equal Opportunity Employer.

Sr. Manager Field Marketing

Sr./Manager Global Marketing Campaigns

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Job Description:
Are you the kind of marketer that has expertise in planning, executing, and optimizing regional programs such as field events, user conferences, email marketing & nurture campaigns, customer success materials, webinars, and other outbound strategies? Do you have a strong track record collaborating and co-marketing with strategic partners and influencers in your space? Are you laser-focused on driving a successful ABM strategy in support of your sales teams’ target accounts? If yes, then this is the role for you.
As the Senior/Manager Regional Marketing, you will be closely aligned with local sales leadership and will share the bookings and pipeline targets for that region. You will need to work closely with your local business development team, as well as corporate marketing, to create the right “marketing mix” for a specific sales territory. This position requires someone who is able to keep a close eye on all stages of the pipeline and closely collaborate with internal and external stakeholders to increase awareness, drive pipeline, accelerate deals, and close business.
The candidate will: 
<ul>
<li>Plan, execute and optimize a high impact, scalable regional marketing strategy that is aligned to the pipeline goals for your region</li>
<li>Build a marketing plan that is aligned to named accounts and your territory that enables sales to have impactful first conversations and/or go wider in the accounts</li>
<li>Collaborate closely with your marketing partners across PR, global campaigns, content/creative, product marketing, and business development to develop an integrated marketing plan that maximizes pipeline influence and drives a holistic message to the market across multiple channels</li>
<li>Lead field event planning and execution for Zuora hosted events and as needed, 3rd party industry event sponsorships </li>
<li>Lead co-marketing efforts with key industry influencers and partners such as Deloitte, Accenture, Simon-Kucher & Partners and McKinsey to expand Zuora’s reach within target accounts across multiple industries</li>
<li>Measure the effectiveness of programs on a regular cadence and to report on results and optimize your programs</li>
<li>Partner with content, customer marketing, product marketing and/or sales engineers to create materials that document local customer success and stories that can be used to attract prospect interest</li>
<li> Manage the marketing budget for the region</li>
</ul>
 
 
The ideal candidate will have:
<ul>
<li>7-10 years experience across various marketing functions such as field marketing/regional marketing, event marketing, demand generation, content marketing, and campaign design/execution; event planning expertise from local regional events to large conferences is a must</li>
<li>B2B enterprise software / SaaS marketing experience preferred</li>
<li>Experience partnering directly with sales leadership and local sales teams to jointly pursue new pipeline, accelerate deals and close business</li>
<li>Prior experience in mapping regional programs with broader corporate editorial and thematic ideas is a must</li>
<li>The ability to analyze Salesforce reports and dashboards to understand your franchise’s named account lists, including location, industry and sales stage, and back into a marketing strategy that aligns with sales’ objectives </li>
<li>Ability to measure the impact and effectiveness of campaigns and recommend changes that result in higher engagement and/or higher conversion is a must</li>
<li>Prior experience managing Salesforce campaigns, contacts, leads and opportunities is required</li>
<li>Prior experience with email automation programs such as Marketo is preferred</li>
<li>Excellent internal and external verbal and written communications skills is a must</li>
</ul>

Why Zuora
The vision we started off with stays true to this day: We believe that one day, every company will be part of the Subscription Economy.
Our mission at Zuora is to enable all our customers to be successful in the Subscription Economy. It drives everything we do – our technology, our community, our knowledge, and our people. We’ve been doing this every day for the past decade and will continue to remain steadfastly focused on our customers.
In the beginning, we sold to other SaaS companies like ourselves. Today, Zuora is powering subscription businesses in practically every industry—software, hardware, media, transportation, construction, healthcare, education, retail, IoT, and many others. We work with movie theaters in France, eyewear retailers in Sweden, maritime information services in the United Kingdom, and tractor companies in the United States. Our clients operate planes, trains, and automobiles. And we continue to welcome new entrants to the Subscription Economy every day
Why Marketing at Zuora?
Our growth story is far from over and our Marketing team is pivotal in sustaining our rapid growth across the globe. We are a collection of strategic, entrepreneurial marketeers driving transformational change in the subscription economy. Our teams thrive on tackling technical projects and simplifying systems for scale, agility and measurable impact. We are a design-driven organization that loves to dream up creative ideas outside the box of traditional B2B marketing.
About the Role
We are looking for a marketing automation pro who is passionate about building a world-class engagement engine that delivers the right messages to the right audience, at the right time. Ideally, you are a detail-oriented, process-focused technologist and strategist whose background includes a wide range of marketing expertise and achievements:
<ul>
<li style="font-weight: 400;">You’re a master of HTML, Marketo and Salesforce. Marketo Certification and knowledge of Photoshop and Illustrator are a plus</li>
<li style="font-weight: 400;">You have a deep understanding of database marketing operations, technology, testing techniques and platforms </li>
<li style="font-weight: 400;">You enjoy tackling technical projects and simplifying systems for scale and agility</li>
<li style="font-weight: 400;">You have excellent analytical and reporting skills and are always coming to the table with ideas for optimization</li>
<li style="font-weight: 400;">You're organized and detail-oriented with a commitment to process, and can multitask across teams, projects and priorities</li>
</ul>
Your ability to collaborate and partner with Marketing, Sales and Product will be key as you:
<ul>
<li style="font-weight: 400;">Own campaign ops, customer lifecycle, and communications via Marketo</li>
<li style="font-weight: 400;">Manage and grow our demand center team and process to scale campaign creation and execution worldwide </li>
<li style="font-weight: 400;">Create and execute on a roadmap of database health and integration improvements</li>
<li style="font-weight: 400;">Own and optimize our communication matrix, nurture programs and audience segmentation with thoughtful content at every stage in the funnel</li>
<li style="font-weight: 400;">Work with Marketing Ops and Sales Ops to score leads, create sales alerts, and further optimize our conversion funnel</li>
<li style="font-weight: 400;">Partner closely with campaigns and events teams to drive thoughtful and engaging content, cadence of programs, and registration goals</li>
<li style="font-weight: 400;">Manage the Marketing database and keep Zuora a leader in compliance with GDPR and data privacy best practices</li>
<li style="font-weight: 400;">Drive best in class testing and reporting to optimize performance</li>
</ul>

Sr/Director Web Strategy

Why Zuora
The vision we started off with stays true to this day: We believe that one day, every company will be part of the Subscription Economy.
Our mission at Zuora is to enable all our customers to be successful in the Subscription Economy. It drives everything we do – our technology, our community, our knowledge, and our people. We’ve been doing this every day for the past decade and will continue to remain steadfastly focused on our customers.
In the beginning, we sold to other SaaS companies like ourselves. Today, Zuora is powering subscription businesses in practically every industry—software, hardware, media, transportation, construction, healthcare, education, retail, IoT, and many others. We work with movie theaters in France, eyewear retailers in Sweden, maritime information services in the United Kingdom, and tractor companies in the United States. Our clients operate planes, trains, and automobiles. And we continue to welcome new entrants to the Subscription Economy every day
Why Marketing at Zuora?
Our growth story is far from over and our Marketing team is pivotal in sustaining our rapid growth across the globe. We are a collection of strategic, entrepreneurial marketeers driving transformational change in the subscription economy. Our teams thrive on tackling technical projects and simplifying systems for scale, agility and measurable impact. We are a design-driven organization that loves to dream up creative ideas outside the box of traditional B2B marketing.
About the Role
We are looking for a builder of amazing customer experiences. A leader in all things digital that can utilize a diverse technical skill set to turn big ideas into reality. A deep expert in web, mobile, UX/UI, testing and optimization, and analytics that will help us bring our customer engagement to the next level and have a meaningful impact on Zuora’s growth. 
Ideally, you are a marketing technologist and strategist whose background includes a wide range of marketing expertise and achievements:
<ul>
<li style="font-weight: 400;">You’re an expert in digital marketing with a strong focus on web publishing in an enterprise CMS, supporting a global web experience </li>
<li style="font-weight: 400;">You have a deep understanding of the technical aspects of managing a website, including analytics, UX, technical and content SEO, domain management, platform tools and budgeting </li>
<li style="font-weight: 400;">You’re experienced at building, growing, and leading talented cross-functional teams of designers, UX, developers, and content creators to craft compelling, high performing products</li>
<li style="font-weight: 400;">You have a strong eye for design aesthetic, responsive design, UX/UI design fundamentals and best practices</li>
<li style="font-weight: 400;">You are a strategic partner and consensus builder with other teams, helping them translate business requirements into customer-centric web experiences</li>
<li style="font-weight: 400;">You live and breathe the analytical data and KPIs that inform marketing campaign priorities and tactics</li>
</ul>
Your ability to collaborate broadly and cross-functionally will be key as you:
<ul>
<li style="font-weight: 400;">Transform Zuora’s web properties into world class, leading edge destinations across international markets in support of our aggressive growth targets</li>
<li style="font-weight: 400;">Own strategy and roadmap for how Zuora evolves and scales its web presence with the business across segments, product offerings, verticals, partners and regions</li>
<li style="font-weight: 400;">Increase engagement via a holistic and personalized web experience and help shorten the prospect and customer journey through the buying process</li>
<li style="font-weight: 400;">Lead the creation and development of Subscribed.com, a new high-quality digital destination focused on news and content related to the Subscription Economy</li>
<li style="font-weight: 400;">Lead SEO function and hold the broader marketing team accountable to deliver against joint initiatives to increase traffic growth</li>
<li style="font-weight: 400;">Implement a rapid and robust optimization/testing framework and personalization program</li>
<li style="font-weight: 400;">Create a localization strategy and launch localized web presence quickly to support key regional sales and marketing efforts</li>
<li style="font-weight: 400;">Partner with internal UX and Brand and Creative teams to ensure a consistent brand experience across all customer/prospect engagement points</li>
</ul>

Product Management

Senior Product Architect

Senior Product Manager, Billing

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 1,000 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Summary
We are seeking a Senior Product Architect to join our R&D organization. The position reports to the VP of Product Architecture and contributes to the definition of a unified functional vision across Zuora’s growing product suite, and provides the architectural foundation for our multi-year product strategy. 
The architect in this role will work closely with other Architects, Product Management, Engineering, and our Global Services team to ensure we are discovering key patterns and designing generalized solutions to meet the complex business requirements of our diverse customer base.
Key Responsibilities
<ul>
<li style="font-weight: 400;">Functional architecture ownership for specific Zuora product areas</li>
<li style="font-weight: 400;">Identify, document, and drive understanding around the critical product design challenges that Zuora will face in the coming years</li>
<li style="font-weight: 400;">Work with experts across Product Management, Engineering, and Global Services to articulate long term product design solutions</li>
<li style="font-weight: 400;">Ensure Zuora demonstrates excellent functional design practices</li>
<li style="font-weight: 400;">Participate in product strategy and roadmap planning</li>
<li style="font-weight: 400;">Collaborate with Zuora Engineers to ensure our technology strategy and product strategy are aligned</li>
</ul>
Position Requirements
<ul>
<li style="font-weight: 400;">5+ years of experience in software and/or solutions development, ideally in an architect role at a SaaS company OR 5+ years of experience as a technical product manager in a SaaS company</li>
<li style="font-weight: 400;">Track record of defining functionality across multiple products</li>
<li style="font-weight: 400;">Strong understanding of business processes involved in the order-to-revenue cycle</li>
<li style="font-weight: 400;">Experience in capturing and communicating architecture and functionality using modeling languages/notations such as UML, BPMN, ORM, etc.</li>
<li style="font-weight: 400;">Exceptional presentation, verbal and written communication skills</li>
<li style="font-weight: 400;">Solid interpersonal skills capable of building of strong relationships across functions</li>
<li style="font-weight: 400;">Bachelor's Degree in Computer Science or a closely related field of study</li>
</ul>

Atlanta, GA, United States | San Diego, CA, United States | San Francisco, CA, United States | San Mateo, CA, United States

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Our growth story is far from over and our Product organization is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, hands-on Product Manager with strong technical aptitude and prior experience delivering innovative SaaS business applications and solutions to help us take on a $40 billion market opportunity.

To be successful in this role, you need to demonstrate a sincere passion for building complex products that customers love in Enterprise Finance and Revenue Automation domain. On the Zuora product team:

We obsess about user experience, and our customers represent small startups to Fortune 50 enterprises;
We are deeply involved in driving product design, from both an API and UI perspective;
We strive for customer intimacy and meet with our customers regularly to review user experience and design and to ensure we are meeting customers’ needs and solving customer problems;
We deliver mission critical solutions, so we have to think about scale, performance, compatibility and extensive downstream impacts;
We lead product innovation from initial strategy through delivery and customer adoption.

This position is for a Senior Product Manager who thrives in a fast-paced, collaborative, agile environment and loves working with a great technology team.

What You’ll Achieve

Own the end-to-end product lifecycle for Zuora’s Quote to Cash services driving user configurability, standards, scalability and stability.
Collaborate on product vision, strategy, and roadmap for multiple product domains.
Be able to get deep in the Quote to Cash domain, understand the market and customer needs and the competition.
Have the desire to own end-to-end feature delivery, including working with user experience on prototypes, writing detailed design documents, creating and prioritizing user stories, analyzing user data to drive decision making and documenting delivery of monthly releases.
Cultivate customer empathy and develop deep insights into customer needs and how product services addresses those needs.
Develop competitive expertise to assist in outbound product positioning and inform internal development priorities.
Assist product marketing with core positioning and messaging for the product.
Represent Zuora as a domain and product expert at industry events, customer visits, and other outbound activities.

What You Need to be Successful

Ability to think like a mini CEO to drive the success of Zuora’s product offerings.
Leadership through influence rather than organization structures. Proven ability to motivate, lead, and collaborate with cross-functional product development teams and manage interactions across product areas.
5+ years of relevant, hands-on product management experience and demonstrated success at leading enterprise software SaaS companies.
Solid understanding of relevant technology and tools including APIs, cloud solutions and programming languages and how SaaS integrations work.
Experience with service-oriented architecture, microservices, and event-driven architecture a plus.
Strong product design skills, from both a technical API and user interface design perspective.
Demonstrated success defining and shipping products in an iterative manner, with a hands-on willingness to do whatever it takes from an execution perspective.
Experience transforming product strategy into well-articulated business requirements, as well as using qualitative and quantitative data effectively to inform product direction and prioritization.
Excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as functional / technical deep dives.
Fantastic problem-solving abilities, analytical horsepower, and attention to detail.
Ability and willingness to work with distributed engineering, sales, and services teams.
Passion for the market and opportunity Zuora is pursuing.

Education: Bachelor’s degree in a technical field or a vast technological understanding.

About Zuora

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

Senior Product Manager, Payments

Atlanta, GA, United States | San Diego, CA, United States | San Francisco, CA, United States | San Mateo, CA, United States

We obsess about user experience, and our customers represent small startups to Fortune 50 enterprises;
We are deeply involved in driving product design, from both an API and UI perspective;
We strive for customer intimacy and meet with our customers regularly to review user experience and design and to ensure we are meeting customers’ needs and solving customer problems;
We deliver mission critical solutions, so we have to think about scale, performance, compatibility and extensive downstream impacts;
We lead product innovation from initial strategy through delivery and customer adoption.

This position is for a Senior Product Manager who thrives in a fast-paced, collaborative, agile environment and loves working with a great technology team.

What You’ll Achieve

Own and execute the roadmap for Zuora’s Global Payments Engine, as well as Zuora’s integrations with its Payment Service Provider partners
Collaborate on the vision, strategy, and roadmap for this product
Communicate clearly and persuasively to promote and advance your ideas
Gather requirements data from a wide range of sources – customers, analysts, partners, and internal users
Transform the requirements data into clear, actionable functional design documents
Lead design reviews and obtain consensus around your ideas across all stakeholders
Collaborate closely with software engineers to implement and deliver new solutions based on your designs
Become the subject matter expert in global payments
Collaborate with colleagues in marketing, sales, sales engineering, and professional services to
- Facilitate technical deployments for customers
- Promote customer adoption of new features
- Position Zuora’s payments capabilities to win deals, drive customer success and satisfaction, and capture relevant market opportunities

What You Need to be Successful

Ability to think like a mini CEO to drive the success of Zuora’s product offerings.
Leadership through influence rather than organization structures. Proven ability to motivate, lead, and collaborate with cross-functional product development teams and manage interactions across product areas.
3+ years of relevant, hands-on product management experience with Payments.
Solid understanding of relevant technology and tools including APIs, cloud solutions and programming languages and how SaaS integrations work.
Experience with service-oriented architecture, microservices, and event-driven architecture a plus.
Strong product design skills, from both a technical API and user interface design perspective.
Demonstrated success defining and shipping products in an iterative manner, with a hands-on willingness to do whatever it takes from an execution perspective.
Experience transforming product strategy into well-articulated business requirements, as well as using qualitative and quantitative data effectively to inform product direction and prioritization.
Excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as functional / technical deep dives.
Fantastic problem-solving abilities, analytical horsepower, and attention to detail.
Ability and willingness to work with distributed engineering, sales, and services teams.
Passion for the market and opportunity Zuora is pursuing.

Education: Bachelor’s degree in a technical field or a vast technological understanding.

About Zuora

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

Atlanta, GA, United States

We are in the midst of a once-in-a-century shift in business models. Consumers are choosing outcomes over ownership. The world is shifting to subscriptions. Zuora is The Subscription Economy® Leader, at the heart of this shift, enabling business and subscriber freedom across the globe. Zuora’s leading subscription management platform helps businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. In short, Zuora is Powering the Subscription Economy® with our unified order-to-cash system. Zuora supports over 1000 customers worldwide including Dell, Vivint, Schneider Electric, Box, The Financial Times, and General Motors. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney, and Tokyo. It’s more than just subscriptions – it’s the new world of happy business. Learn more at <a href="http://www.zuora.com">www.zuora.com</a> 
This position is for a front-end, back-end and/or full-stack engineer with excellent coding and communication skills. You’ll work closely with co-workers from various parts of the company in the brainstorming and planning stages of projects, offering input and suggestions from an engineering and business perspective. 
You have a solid understanding of computer science, Web architecture, software-design patterns and testing that you’ll apply to the development of projects. Your demonstrated technical acumen will be critical in this role and will help to ensure that the solutions you propose remain on time and on budget while delivering an exceptional user experience.
As a lean team supporting the technology needs of a fast-moving company, we rely on our engineers to be flexible, creative and ready to problem solve across multiple domains. 
Successful Software Engineers at Zuora enjoy working in an extremely fast paced and fluid team environment. RESPONSIBILITIES:
<ul>
<li>Write front-end (HTML/CSS/JS) and back-end (Ruby, Java, NodeJS) code for Zuora Connect’s internal and public-facing, high-traffic web applications</li>
<li>Learn and maintain in-depth knowledge of our application framework, and help maintain and improve it</li>
<li>Design and develop API systems to interface with third-party applications/providers</li>
<li>Perform code reviews</li>
<li>Create and present technical design plans to the team, and participate in the review of teammates’ technical design plans</li>
<li>Assist project managers in creating project-specification documents, estimating an appropriate project timeline and ensuring projects are completed on-time</li>
<li>Work closely with system administrators on the architecture of our production systems on the Amazon Web Services platform, anticipate resource needs for site-traffic patterns and assist in the monitoring of production systems</li>
<li>Contribute to and lead improvement efforts of our development environment</li>
</ul>
KNOWLEDGE AND SKILL:
<ul>
<li>Strong understanding of computer science concepts, including algorithms, data structures, and software design patterns</li>
<li>Excellent coding skills and work experience in Web-development languages, particularly Ruby and JavaScript (or the ability to learn new languages quickly)</li>
<li>Experience and knowledge of relational databases and SQL</li>
<li>Experience using version control systems, preferably Git</li>
<li>Thorough understanding of cloud-hosting technologies, including DNS, load balancers, caching theory, Apache, MySQL, Memcache. Preferred: experience with these technologies on the Amazon Web Services platform</li>
<li>Ability to establish and maintain productive relationships with other employees and contractors</li>
<li>Ability to present facts and recommendations effectively in oral and written form</li>
</ul>
EDUCATION/EXPERIENCE REQUIRED:
<ul>
<li>Bachelor of Science in Computer Science or related field preferred</li>
<li>3+ years of relevant work experience</li>
</ul>

Senior or Principal Interaction UX Designer, Product

San Francisco, CA, United States | San Mateo, CA, United States

In the new Subscription Economy® customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.
We’re looking for a passionate and innovative designer who is a creative problem-solver and advocate for beautiful and seamless end-to-end experiences. You’ll help define our Zuora design language to create innovative products that customers love. We celebrate diversity and inclusion of all candidates. We believe our designs should be accessible to all users.
What you’ll achieve:
<ul>
<li style="font-weight: 400;">Execute end-to-end creative strategy across multiple platforms based on customer needs, business goals, and technical considerations</li>
<li style="font-weight: 400;">Distill complex products into simple and elegant solutions</li>
<li style="font-weight: 400;">Evangelize the Zuora vision through product by creating elegant interactive user experiences from concept to implementation that delight our customers by helping stakeholders envision strategic opportunities through design and storytelling</li>
<li style="font-weight: 400;">Generate ideas and concepts to create emotionally engaging user flows, storyboards, wireframes, interactions, prototypes, design specifications, and presentations focusing on information architecture and interaction to articulate a user’s journey</li>
<li style="font-weight: 400;">Continue to evolve interaction frameworks and patterns based on brand guidelines to evangelize our Design Systems across multiple scrum teams</li>
<li style="font-weight: 400;">Define, conduct, and synthesize quantitative and qualitative findings from user research sessions with enterprise customers</li>
<li style="font-weight: 400;">Strong craft and storytelling ability with a point of view that’s backed by design rationale, data and customer insights </li>
<li style="font-weight: 400;">Develop deep customer empathy through engagement and research, continually testing hypotheses and learning</li>
<li style="font-weight: 400;">Design solutions that meet measurable business goals and requirements</li>
<li style="font-weight: 400;">Strong communication and relationship skills to influence cross-functionally with Product Management, Engineering, and Customer Success to measure usability through Amplitude and improve NPS</li>
<li style="font-weight: 400;">Self-motivated to work in a fast-paced, iterative environment by managing multiple projects and expectations effectively</li>
</ul>
What you’ll need to be successful:
<ul>
<li style="font-weight: 400;">5+ years of of web, product, or service related B2B experiences in high-volume, high-profile, or award winning experiences</li>
<li style="font-weight: 400;">BA/BS degree and/or Masters in Design or relevant field (graphic, visual communications, human computer interaction, product, industrial, or industry equivalent experience)</li>
<li style="font-weight: 400;">Exceptional creative skills across web and mobile responsive SaaS platforms</li>
<li style="font-weight: 400;">Deep knowledge of design principles and methods, innovation, and ideation tools</li>
<li style="font-weight: 400;">Expert level in design tools (Sketch, Photoshop, Illustrator, Invision), sketching and storyboarding for rapid experimentation</li>
<li style="font-weight: 400;">Masterful at creating lo and hi fidelity prototypes to quickly storytell a variety of concepts, get customer feedback, and iterate on designs</li>
<li style="font-weight: 400;">Strong understanding of how to design data dense experiences that can be customized for different roles within an organization</li>
<li style="font-weight: 400;">Experience with Motion to create delight to customers by bringing designs to life is a plus</li>
<li style="font-weight: 400;">Ability to work well with ambiguity in a fast paced and continuously evolving environment</li>
<li style="font-weight: 400;">Organized, self-directed, efficient and able to manage multiple complex projects in a timely manner</li>
<li style="font-weight: 400;">Great communication, presentation, and storytelling ability. Effective collaboration and negotiation skills.</li>
<li style="font-weight: 400;">A strong online portfolio which demonstrates both process and excellent creative execution where it’s obvious you sweat the details</li>
</ul>
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. 
At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

Recruiting

Technical Recruiter

Enterprise Account Executive

Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.
Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. 
As a Technical Recruiter at Zuora you will be responsible for finding, hiring, and growing our Software Engineering, DevOps and Infrastructure Teams in San Mateo, CA.
We are looking for a Recruiter that is highly technical and keeps up with progressive technology. It should be clear in your resume that you are extremely close to technology. You will be involved in every stage of the recruiting process with a focus on providing an exceptional candidate experience.
The Talent Delivery Team is a vital component of the recruitment process at Zuora that works very closely with hiring managers on their recruitment needs. You will be partnering with Senior Leadership on the Engineering Team to define and innovative a go to market strategy and how to attract and hire top talent.
We have a small recruiting team so this is your chance to make a HUGE impact!
What you’ll achieve:
<ul>
<li>Full cycle Recruiter with a strong focus on technical roles (primarily software developers, devops and infrastructure engineers) </li>
<li>Establish relationships within the Engineering Leadership team and develop a deep understanding of their objectives, challenges, and team style; use this information to attract top candidates</li>
<li>Partner with hiring managers to define and implement recruiting strategies that include assessing external talent and sourcing passive and diverse candidates.</li>
<li>Source, identify, and develop candidates</li>
<li>Manage a high volume of our highest priority requisitions while maintaining a high level of attention to detail & excellent, timely communication with candidates, peers and hiring managers</li>
<li>Evaluate profiles of potential candidates and conduct preliminary phone screen assessments.</li>
<li>Drive offer approval and negotiation</li>
</ul>
What you’ll need to be successful:
<ul>
<li>You have 3+ years of technical recruitment experience, in software engineering</li>
<li>A very fast mover – things shift, new requirements come in, and startup chaos is the name of the game. You should thrive in this setting</li>
<li>An extreme relationship builder, you should always strive to win the relationship over the deal</li>
<li>Must be able to prove that you are technical when it comes to recruiting. We are looking for someone that keeps up with the latest trends to attract top talent.</li>
<li>You have impeccable interviewing skills, you also have recruitment skills and know how that meets the social demand of today</li>
<li>You thrive in a culture of learning and speed and a high sense of urgency</li>
<li>You find solutions to complex problems and will find ways to reach the best talent for Zuora</li>
<li>You believe in the highest recruitment standards, including an incredible candidate experience and a strong partnership with hiring managers</li>
<li>You must be willing to be at the San Mateo office to support your internal clients</li>
</ul>
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO (called a ZEO here) of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world including Box, Intuit Inc., Zendesk, HBO, Docusign Inc., and Headspace to name a few. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Sales

Melbourne, Victoria, Australia

<div>
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
Title: Enterprise Account Executive
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Our growth story is far from over and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Enterprise Customer Account Executive with an entrepreneurial spirit to help us take on a $40 billion market opportunity. 
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
As an Enterprise Account Executive, you’ll focus on our software, hardware, media, telecom and IOT customers, helping them to sustain rapid growth, capture more subscribers and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation and expanding Zuora’s footprint. You will be the CEO aka “ZEO” of your accounts and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team.Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora. 
What you’ll achieve:
<ul>
<li style="font-weight: 400;">Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach </li>
<li style="font-weight: 400;">Develop your own territory, account and opportunity plans to manage the complete and complex sales cycles to drive maximum value and adoption of Zuora’s complete product portfolio</li>
<li style="font-weight: 400;">Identify and secure new business opportunities within your assigned book of business</li>
<li style="font-weight: 400;">Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business</li>
<li style="font-weight: 400;">Work cross functionally with our marketing, product and customer service teams to deliver outstanding results</li>
<li style="font-weight: 400;">Accurately forecast profitable and predictable territory performance through adherence of our sales process</li>
<li style="font-weight: 400;">Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues</li>
</ul>
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
What you’ll need to be successful:
<ul>
<li style="font-weight: 400;">10+ years of solution sales experience managing complex SaaS sales-cycles with demonstrated ownership of territory and account management</li>
<li style="font-weight: 400;">Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives </li>
<li style="font-weight: 400;">Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results</li>
<li style="font-weight: 400;">Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems</li>
<li style="font-weight: 400;">Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills</li>
<li style="font-weight: 400;">Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment </li>
</ul>
<ul>
<li style="font-weight: 400;">Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus </li>
</ul>
<ul>
<li style="font-weight: 400;">Bachelor's degree (sales training methodologies is a plus)</li>
<li style="font-weight: 400;">Ability to travel when required </li>
</ul>
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. 
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo. 
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" style="margin: 0px 0px 1em; color: #26282a; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px;" data-reactid="32"> 
To learn more visit <a href="http://www.zuora.com/">www.zuora.com</a>
</div>

Enterprise Account Executive DACH

Zürich, Zürich, Switzerland

Title: Enterprise Account Executive DACH

Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.

Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Our growth story is far from over and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Enterprise Customer Account Executive with an entrepreneurial spirit to help us take on a $40 billion market opportunity.

As an Enterprise Account Executive, you’ll focus on our software, hardware, media, telecom and IOT customers, helping them to sustain rapid growth, capture more subscribers and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation and expanding Zuora’s footprint. You will be the CEO aka “ZEO” of your accounts and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team.Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

What you’ll achieve:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Develop your own territory, account and opportunity plans to manage the complete and complex sales cycles to drive maximum value and adoption of Zuora’s complete product portfolio
Identify and secure new business opportunities within your assigned book of business
Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business
Work cross functionally with our marketing, product and customer service teams to deliver outstanding results
Accurately forecast profitable and predictable territory performance through adherence of our sales process
Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

10+ years of solution sales experience managing complex SaaS sales-cycles with demonstrated ownership of territory and account management
Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment

Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus

Bachelor’s degree (sales training methodologies is a plus)
Ability to travel when required

About Zuora

At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

To learn more visit www.zuora.com

Enterprise Account Manager

München, Bayern, Germany

<div class="display-flex justify-space-between mb2">
<h2 class="jobs-description-content__title "> </h2>
</div>
Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.
 
Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Our growth story is far from over and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Enterprise Customer Account Manager with an entrepreneurial spirit to help us take on a $40 billion market opportunity. 
 
As an Enterprise Account Manager, you’ll focus on our software, hardware, media, telecom and IOT customers, helping them to sustain rapid growth, capture more subscribers and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation and expanding Zuora’s footprint. You will be the CEO aka “ZEO” of your accounts and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora. 
What you’ll achieve:
<ul>
<li style="font-weight: 400;">Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach </li>
<li style="font-weight: 400;">Develop your own territory, account and opportunity plans to manage the complete and complex sales cycles to drive maximum value and adoption of Zuora’s complete product portfolio</li>
<li style="font-weight: 400;">Identify and secure new business opportunities within your assigned book of business</li>
<li style="font-weight: 400;">Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business</li>
<li style="font-weight: 400;">Work cross functionally with our marketing, product and customer service teams to deliver outstanding results</li>
<li style="font-weight: 400;">Accurately forecast profitable and predictable territory performance through adherence of our sales process</li>
<li style="font-weight: 400;">Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues</li>
</ul>
 
What you’ll need to be successful:
<ul>
<li style="font-weight: 400;">7+ years of solution sales experience managing complex SaaS sales-cycles with demonstrated ownership of territory and account management</li>
<li style="font-weight: 400;">Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives </li>
<li style="font-weight: 400;">Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results</li>
<li style="font-weight: 400;">Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems</li>
<li style="font-weight: 400;">Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills</li>
<li style="font-weight: 400;">Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment </li>
</ul>
<ul>
<li style="font-weight: 400;">Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus </li>
</ul>
<ul>
<li style="font-weight: 400;">Bachelor's degree (sales training methodologies is a plus)</li>
<li style="font-weight: 400;">Ability to travel when required </li>
</ul>
 
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. 
 
At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
 
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo. 
 
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Sales Development

Sales Development Manager

Boston, MA, United States

<div>Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.</div>
<div>
Zuora is looking for a Manager to run and its East Coast Sales Development Team. The Sales Development Manager will be responsible for leading pipeline generation efforts for our Strategic business segment. The manager team will be responsible for effectively addressing qualifying and routing inbound lead as well as develop and execute outbound campaigns resulting in a high quality pipeline for our Field Sales Team. At Zuora you will get the opportunity to work in a high-speed, innovative, exciting and successful startup with amazing colleagues.
Responsibilities include: ● Hire, train, coach, and motivate a savvy team (8-10) of global sales development representatives that are the first wave of Zuora’s customer conversations. ● Manage all aspects of the sales qualification funnel from inbound qualification to outbound prospecting by region, segment, and vertical. ● Demonstrate ability to coach team in driving opportunities down the funnel by collaborating with Account Executives, getting wider in accounts, and expanding the value prop of Zuora within Prospect Accounts. ● Partner with sales to establish strong creation, allocation, and acceleration of pipeline to fuel Zuora’s sales teams. ● Manage reporting to sales directors on a bi-weekly basis, with ad-hoc reporting as needed. ● Identify future goals and enable team members rapid career advancement to sales positions. ● Measure and monitor sales funnel activity for predictable pipeline building. Analyze and interpret key metrics, recommend changes, and drive continuous improvement. ● Manage past the number and find ways to enhance Zuora’s sales process to generate a higher quantity and more efficient bookings.
 Job Requirements: ● 4-8+ years of experience in marketing, lead generation, sales development or relevant sales experience required ● 3+ years proven leadership and staff development skills, including building and managing a team ● Proven track record of managing and scaling to a large staff count ● Track record of successfully developing staff members and strong promotion/attrition ratios ● Metrics-driven, and the ability to showcase examples of demand generation campaigns or Sales Development motions ● Demonstrated ability to provide positive cultural influence over groups ● Strong knowledge and experience using Salesforce.com and general systems savvy ● Ability to collaborate and develop strong, cross-functional business relationships ● Ability to develop strategic and tactical plans on an ongoing basis to sales and marketing leadership ● Deep understanding and experience in SaaS industry ● Bachelors or Masters Degree in Business Administration or Management or a related field preferred
</div>

Sydney, New South Wales, Australia

As a Zuora SDR (Sales Development Representative), you are a master of building pipeline (Sales Qualified Leads) within specific geographies, market segments and/or campaigns. You leverage emails, calls, and social selling tools to help customers master their subscription experience. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.

Responsibilities:

Generate new business opportunities to fuel Zuora’s Pipeline and Growth in Australia
Collaborate with and leverage teammates (Sales Management and Account Executives) to develop targeted lists, call strategies, and messaging to drive opportunities in regional areas
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Outbound prospecting to companies via cold calling, email, marketing campaigns, etc.
Work to have 5+ touches for all leads (Call, Email) on all leads in your territory
Learn and maintain in-depth knowledge of Zuora’s product suite
Manage, track, and report on all activities and results using Salesforce
Learn and maintain in-depth knowledge of Zuora’s product suite
Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)
Enjoy conducting high level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts

Desired Skills and Experience:

1+ years of experience in Sales Development, Operations, Audit, Sales, and/or Finance
Ability to work in a high-energy sales team environment; team player
Cold-calling experience preferred
Knowledge of business process, roles, and organizational structure
Positive and energetic phone skills, excellent listening skills, strong writing skills
A self-starter with a track record of successful, credible achievements
Passionate about technology, business, and winning
Proficient in using Salesforce and LinkedIn

<div>Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.</div>
<div> </div>
<div>As a Zuora SDR (Sales Development Representative), you are a master of building pipeline (Sales Qualified Leads) within specific geographies, market segments and/or campaigns. You leverage emails, calls, and social selling tools to help customers master their subscription experience. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.</div>
<div> </div>
<div>Responsibilities:</div>
<div> </div>
<ul>
<li>Generate new business opportunities to fuel Zuora’s Pipeline and Growth in North America</li>
<li>Collaborate with and leverage teammates (Sales Management and Account Executives) to develop targeted lists, call strategies, and messaging to drive opportunities in regional areas</li>
<li>Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts</li>
<li>Outbound prospecting to companies via cold calling, email, marketing campaigns, etc.</li>
<li>Work to have 5+ touches for all leads (Call, Email) on all leads in your territory</li>
<li>Learn and maintain in-depth knowledge of Zuora’s product suite</li>
<li>Manage, track, and report on all activities and results using Salesforce</li>
<li>Learn and maintain in-depth knowledge of Zuora’s product suite</li>
<li>Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)</li>
<li>Enjoy conducting high level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts</li>
</ul>
<div> </div>
<div>Desired Skills and Experience:</div>
<div> </div>
<ul>
<li>1+ years of experience in Sales Development, Operations, Audit, Sales, and/or Finance</li>
<li>Ability to work in a high-energy sales team environment; team player</li>
<li>Cold-calling experience preferred</li>
<li>Knowledge of business process, roles, and organizational structure</li>
<li>Positive and energetic phone skills, excellent listening skills, strong writing skills</li>
<li>A self-starter with a track record of successful, credible achievements</li>
<li>Passionate about technology, business, and winning</li>
<li>Proficient in using Salesforce and LinkedIn</li>
</ul>

Boston, MA, United States

<div>Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.</div>
<div> </div>
<div>As a Zuora SDR (Sales Development Representative), you are a master of building pipeline (Sales Qualified Leads) within specific geographies, market segments and/or campaigns. You leverage emails, calls, and social selling tools to help customers master their subscription experience. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.</div>
<div> </div>
<div>Responsibilities:</div>
<div> </div>
<ul>
<li>Generate new business opportunities to fuel Zuora’s Pipeline and Growth in North America</li>
<li>Collaborate with and leverage teammates (Sales Management and Account Executives) to develop targeted lists, call strategies, and messaging to drive opportunities in regional areas</li>
<li>Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts</li>
<li>Outbound prospecting to companies via cold calling, email, marketing campaigns, etc.</li>
<li>Work to have 5+ touches for all leads (Call, Email) on all leads in your territory</li>
<li>Learn and maintain in-depth knowledge of Zuora’s product suite</li>
<li>Manage, track, and report on all activities and results using Salesforce</li>
<li>Learn and maintain in-depth knowledge of Zuora’s product suite</li>
<li>Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)</li>
<li>Enjoy conducting high level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts</li>
</ul>
<div> </div>
<div>Desired Skills and Experience:</div>
<div> </div>
<ul>
<li>1+ years of experience in Sales Development, Operations, Audit, Sales, and/or Finance</li>
<li>Ability to work in a high-energy sales team environment; team player</li>
<li>Cold-calling experience preferred</li>
<li>Knowledge of business process, roles, and organizational structure</li>
<li>Positive and energetic phone skills, excellent listening skills, strong writing skills</li>
<li>A self-starter with a track record of successful, credible achievements</li>
<li>Passionate about technology, business, and winning</li>
<li>Proficient in using Salesforce and LinkedIn</li>
</ul>

Sales Development Representative (DACH)

Sales Development Representative (Finnish speaker)

<section class="content padding-short container">
<div class="row">
<div id="job-container" class="job-container">
<div id="description">
Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
As a Zuora SDR (Sales Development Representative), you are a master of building pipeline (Sales Qualified Leads) within your geography and market segments. You creatively leverage emails, calls, and social selling tools to help customers master their subscription experience and digital transformations. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.
Responsibilities:
<ul>
<li>Generate new business opportunities to fuel Zuora’s Pipeline and Growth – DACH.</li>
<li>Collaborate with and leverage teammates (Sales Management and Account Executives) to develop targeted lists, call strategies, and messaging to drive opportunities.</li>
<li>Utilise industry knowledge to research & develop accounts, identify key players, generate interest, and identify compelling events.</li>
<li>Outbound prospect to companies via cold calling, email, marketing campaigns, social selling.</li>
<li>Learn and maintain in-depth knowledge of Zuora’s product suiteManage, track, and report on all activities and results using Salesforce.</li>
<li>Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)</li>
<li>Enjoy conducting high-level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts</li>
</ul>
Desired Skills and Experience:
<ul>
<li>Fluent in German.</li>
<li>Interest in a career in Sales or in Sales Leadership</li>
<li>Positive and energetic, excellent listening skills, strong writing skills 1+ years of experience in Sales Development, Operations, Sales, and/or Finance preferred</li>
<li>Team Player ; excited to work in a high-energy and collaborative environment</li>
<li>Cold-calling experience preferred</li>
<li>A self-starter with a track record of successful, credible achievements</li>
<li>Passionate about technology, business, and winning</li>
<li>Proficient in using Salesforce and LinkedIn preferred</li>
</ul>
</div>
</div>
</div>
</section>

Sales Development Representative (Spanish/Italian)

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behaviour, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.

As a Zuora SDR (Sales Development Representative), you are a master of building pipeline (Sales Qualified Leads) within your geography and market segments. You creatively leverage emails, calls, and social selling tools to help customers master their subscription experience and digital transformations. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.

Responsibilities:

Generate new business opportunities to fuel Zuora’s Pipeline and Growth in Finland
Collaborate with and leverage teammates (Sales Management and Account Executives) to develop targeted lists, call strategies, and messaging to drive opportunities
Utilise industry knowledge to research & develop accounts, identify key players, generate interest, and identify compelling events.
Outbound prospect to companies via calling, email, marketing campaigns, social selling
Learn and maintain in-depth knowledge of Zuora’s product suiteManage, track, and report on all activities and results using Salesforce
Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)
Enjoy conducting high-level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts

Desired Skills and Experience:

Fluent in Finnish
Interest in a career in Sales or in Sales Leadership
Positive and energetic, excellent listening skills, strong writing skills 1+ years of experience in Sales Development, Operations, Sales, and/or Finance preferred
Team Player ; excited to work in a high-energy and collaborative environment
Telesales experience preferred
A self-starter with a track record of successful, credible achievements
Passionate about technology, business, and winning
Proficient in using Salesforce and LinkedIn preferred

Paris, France

Responsibilities:

Generate new business opportunities to fuel Zuora’s Pipeline and Growth.
Collaborate with and leverage teammates (Sales Management and Account Executives) to develop targeted lists, call strategies, and messaging to drive opportunities in regional areas
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Outbound prospecting to companies via cold calling, email, marketing campaigns, etc.
Work to have 5+ touches for all leads (Call, Email) on all leads in your territory
Learn and maintain in-depth knowledge of Zuora’s product suite
Manage, track, and report on all activities and results using Salesforce
Learn and maintain in-depth knowledge of Zuora’s product suite
Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)
Enjoy conducting high level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts

Desired Skills and Experience:

Fluent in Italian AND Spanish
Ability to work in a high-energy sales team environment; team player
Cold-calling experience preferred
Knowledge of business process, roles, and organizational structure
Positive and energetic phone skills, excellent listening skills, strong writing skills
A self-starter with a track record of successful, credible achievements
Passionate about technology, business, and winning

Sales Engineering

Sales Engineer

München, Bayern, Germany

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy. Zuora’s leading subscription management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 1,000 companies around the world in every industry, including Box, Komatsu, Rogers, Schneider Electric, Toshiba, Xplornet and Zendesk. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Munich, Stockholm, Beijing, Sydney, Chennai and Tokyo.

Job Description:

Zuora Sales Engineers work in the field, hand in hand with Enterprise/Strategic Account Executives to close business. At Zuora, the company mission for a Sales Engineer is to achieve a technical win over all competition and demonstrate how Zuora will allow the world’s largest companies to grow and become successful in The Subscription Economy.

As a Sales Engineer, you will get the unique opportunity to work with Enterprise/Strategic customers as we continue to grow out our regional business

Responsibilities

Technical subject matter expert to consult prospects in their transition to The Subscription Economy
Create end to end use case specific demonstrations mapped to prospects strategic objectives across industries
Explain to C-Level audience how Zuora’s platform will allow their business to succeed in The Subscription Economy
Support sales and marketing at field events with product demonstrations and technical subject matter expertise
Respond to technical elements of RFI’s / RFP’s
Front line liaison to product management roadmap based on prospect needs
Secure technical win by differentiating against competition and providing technical closure
Collaborate with professional services solution architects in overall design and approach
travel throughout sales territory

Qualifications

The ideal candidate wants to be the go to technical consultant for companies transitioning to The Subscription Economy. Must be self-motivated with desire to learn and become an expert on the entire quote to cash cycle for enterprise businesses across any sales channel in The Subscription Economy. The candidate is credible, persuasive, with excellent presentation skills, and the desire to drive discussions for both small and large groups within organizations.

5+ years relevant experience in technical enterprise/strategic sales
Familiarity with SaaS and Cloud technology
Understanding of subscription and recurring revenue business models
Understanding of API development and various coding languages (php, ruby, java, etc.)
Location: Munich based with travel to customer sites across DACH

B.S. in Engineering / Computer Science or a related technology field is strongly preferred

Senior Sales Engineer

Sales Engineer

Zuora, the leading Subscription Economy® SaaS provider, delivers a platform that automates subscription order-to-cash operations in real-time, giving businesses the freedom to launch new businesses, shift products to subscription, implement new pay-as-you-go pricing models, gain insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

About Zuora, Inc.

Zuora, powering the Subscription Economy®, provides the only SaaS platform that automates all subscription order-to-cash operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Zuora serves more than 900 companies around the world in a wide range of industries, including Box, Komatsu, Rogers, Schneider Electric, Toshiba, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

Job Description:

Zuora Sales Engineers work in the field, hand in hand with Zuora Account Executives to close new business. At Zuora, the company mission for a Sales Engineer is to achieve a technical win over all competition and demonstrate how Zuora will allow the world’s largest companies to grow and become successful in The Subscription Economy

As a Sr. Sales Engineer, you will get the unique opportunity to work with start-ups as we continue to grow out our Enterprise & Strategic divisions.

Responsibilities

Technical subject matter expert to consult prospects in their transition to The Subscription Economy
Create end to end use case specific demonstrations mapped to prospects strategic objectives across industries
Explain to C-Level audience how Zuora’s platform will allow their business to succeed in The Subscription Economy
Support sales and marketing at field events with product demonstrations and technical subject matter expertise
Respond to technical elements of RFI’s / RFP’s
Front line liaison to product management roadmap based on prospect needs
Secure technical win by differentiating against competition and providing technical closure
Collaborate with professional services solution architects in overall design and approach
Travel throughout sales territory

Qualifications

The ideal candidate wants to be the go to technical consultant for companies transitioning to The Subscription Economy.
Must be self-motivated with desire to learn and become an expert on the entire quote to cash cycle for enterprise businesses across any sales channel in The Subscription Economy.
The candidate is credible, persuasive, with excellent presentation skills, and the desire to drive discussions for both small and large groups within organizations.
3+ years relevant experience in technical enterprise sales
Familiarity with SaaS and Cloud technology
Understanding of subscription and recurring revenue business models
Understanding of API development and various coding languages (php, ruby, java, etc.)
B.S. in Engineering / Computer Science or a related technology field is strongly preferred

Sr Sales Engineer

Business Operations Analyst II

Sales Engineer

About Zuora, Inc.

Job Description:

As a Sr. Sales Engineer, you will get the unique opportunity to work with start-ups as we continue to grow out our Enterprise & Strategic divisions.

Responsibilities

Technical subject matter expert to consult prospects in their transition to The Subscription Economy
Create end to end use case specific demonstrations mapped to prospects strategic objectives across industries
Explain to C-Level audience how Zuora’s platform will allow their business to succeed in The Subscription Economy
Support sales and marketing at field events with product demonstrations and technical subject matter expertise
Respond to technical elements of RFI’s / RFP’s
Front line liaison to product management roadmap based on prospect needs
Secure technical win by differentiating against competition and providing technical closure
Collaborate with professional services solution architects in overall design and approach
Travel throughout sales territory

Qualifications

The ideal candidate wants to be the go to technical consultant for companies transitioning to The Subscription Economy.
Must be self-motivated with desire to learn and become an expert on the entire quote to cash cycle for enterprise businesses across any sales channel in The Subscription Economy.
The candidate is credible, persuasive, with excellent presentation skills, and the desire to drive discussions for both small and large groups within organizations.
3+ years relevant experience in technical enterprise sales
Familiarity with SaaS and Cloud technology
Understanding of subscription and recurring revenue business models
Understanding of API development and various coding languages (php, ruby, java, etc.)
B.S. in Engineering / Computer Science or a related technology field is strongly preferred

Sales Operations

Workplace Resources Manager

ZUORA

Who we are :

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Dallas, Denver, San Francisco, San Jose, London, Paris, Beijing, Sydney and Tokyo.

What are are looking for :

BUSINESS OPERATIONS ANALYST II

Trusted partner to senior company leaders providing the analyses, insights, and actionable recommendations necessary to optimize activities across entire cross-functional field organization and power our rapid growth
You will dive deep into our KPIs, testing your well-formulated hypotheses and rigorous quantitative and qualitative analyses to identify trends, hotspots, and opportunities
This role will have broad exposure to many aspects of executive-level decision making at a high-growth software company including go-to-market strategy, business planning, sales optimization, and pipeline analysis
The successful candidate will have demonstrated relentless intellectual curiosity and sound business judgment
Ability to translate analyses, problem identification, and root cause analysis into executable action items, recommendations, and results
Position deliverables may include

Market and competitive analyses
Propensity to buy and attribute model analyses
Go-to-market structuring
Sales funnel/pipeline analysis
Development and interpretation of key performance indicators
Create data-driven, executive-ready presentations

Required skills & experience

3+ years of total work experience in consulting, investment banking, or a similar role
Exceptional problem solving skills
Ability to execute quickly
High attention to detail
Comfort with ambiguity
Advanced Microsoft Excel / Google Sheets modeling capabilities
Bachelor’s degree required (mathematics, economics, business, or statistics preferred)

Workspace Resources