Hi there. We’re Zuora. We’re powering the Subscription Economy and changing the way people do business.
One CEO. 1200+ ZEOs. While we are led by one CEO, our career paths and the ways we work are defined by us, the ZEOs. That means we take ownership of our destiny. Challenge the status quo. Be empowered yet accountable in seizing opportunities. Together, we build a collaborative culture that nurtures and inspires ZEOs to deliver our best. From monthly social-themed parties, hackathons, and
philanthropic endeavors, to choosing how each of us grows professionally – ZEOs are not afraid to speak up and get things done quickly.
And we’re growing. We’re looking for game changers, innovators, and leaders who can take us to the next level in helping the world build successful subscription-based businesses.
Interest piqued? Check out what could be the next best opportunity for your career.
Growing companies attract and retain top talent by offering excellent benefits – medical, dental, vision, 401(k) plan, free snacks, and drinks. ZEOs also enjoy other perks – many suggested, voted, and driven by ZEOs across the company. Here are a few examples that demonstrate ZEO power.
An active body keeps an active mind. We enjoy financial support for gym memberships and a wide variety of fitness events driven by ZEOs and their interests.
It’s all about being as proactively healthy as possible, right? At no cost to ZEOs, our offices frequently host health-oriented programs and events.
We encourage and support giving back to the communities we work and live in—it’s the ZEO way. Whether it be a financial contribution or a donation of time, we make it easy for ZEOs to make a meaningful difference.
Life in the office is exciting but we recognize and value the challenges, adventures and joys outside of work. ZEOs appreciate parenting leaves, financial support for child care, paid time off, and much more to spend valuable time with family and friends.
We enjoy working together, but we also make it a point to have fun, too.
The journey of learning and lifelong development empowers us to create our own future. From free access to the entire Lynda.com training catalog to monthly company all-hands meetings to leadership and technical training courses, ZEOs continue to grow professionally in the way that makes the most sense to them.
"Shortly after I joined Zuora I was invited to participate in the Rock n' Roll SF half marathon. I had done some running before but never a long race like this one. I thought it was impossible. But I accepted the challenge to say fir and with a few months of training completed the race! My mom even flew from the East Coast to watch. I went on to successfully lead the next team in finishing the half marathon race at Half Moon Bay. I am very proud of this accomplishment and that I could help insire others to say fit"
"I love how there is always someone on our team coming up with a fun initiative. Whether it's picking an idea for the annual Halloween competition or getting creative to win the Funny Hat contest, our team enjoys hanging out. We always end the week with a glass of wine and cheese."
"What started as the promise of a free workout and running swag turned into finding something I never knew I was passionate about. Lo and behold 3 half marathons later and helping other ZEOs run and fundraise for the Girls in Tech 'If Girls Ran The World' program, I am beginning to identify as a runner. I run for my mental, physical, and emotional health but I've learned I can also run for others and twoards goals I didn't realize I could achieve. Saying yes to that first half marathon has empowered me to be wildly healthy, ambitious, and happy."
"Hosting Zuora's first 'Inspiring Women in Tech' breakfast at our annual Subscribed event in April 2016 was one of the most memorable days of my life! It was a celebration of inspiring, genuine and profoundly successful technologists who happened to be women."
Location: Open to Remote US.
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
The Subscription Strategy Group (SSG) works with many of the world's top companies to recommend transformational strategies to launch subscription services and automate their order-to-revenue operations. Our engagements employ Zuora's industry leading research, value modeling, and other techniques to deliver high-impact recommendations. Today, Zuora is at the forefront of enabling our customers' digital transformation and subscription led-business models. This has fueled the growth of the Subscription Economy.
As an SSG Analyst, you will work on a team of trusted advisors to our largest and most strategic prospects and customers, assisting them to assess their direction, capabilities and needs and help them accelerate their growth with subscription transformations. You will be responsible for turning data into insightful and actionable charts and graphs for executive audiences. You will create and curate presentations for executives that are leading subscription business transformations. You will partner closely with the Sales team to identify opportunities for SSG engagements, and then assist with the preparation of materials for these sessions. You will work closely with the Subscribed Institute in best practice and knowledge sharing to both dispense industry leading practices and aggregate new findings from SSG engagements. Finally, you will be creating and evolving a set of industry leading artifacts and tools that will improve the value that can be provided by each of the SSG engagements.
As a Subscribed Strategy Group Analyst, you’ll have the opportunity to roll-up your sleeves and get dirty with data, be part of the team that advises executives from some of the industry’s largest and most influential companies, and build internal and external relationships and make an impact on our growing, global SaaS company.
Join us and make “shift happen!”
What you’ll do and achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their experience and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
We are seeking a proven Customer Success professional to build, lead and scale a best-in-class Customer Success function to support Zuora’s growth ambitions: to be the company to whom the world’s best companies turn to for driving the technology and business transformations necessary to win in the Subscription Economy.
You will build lasting relationships with our most important clients from successful launches to identification of new use cases, and ongoing strategic support that increases satisfaction, maximizes the Zuora experience and ultimately drives revenue retention and growth. We win when our customers win.
As our Customer Success Manager you will manage day-to-day operational and long term strategic business relationships with Zuora’s strategic customers. The CSM promotes adoption of Zuora’s products and services and positions Zuora to meet the current and future business requirements of our customers. The CSM will also play a critical role in managing customer escalations and proactively communicating upcoming product changes and enhancements. Cultivating key customers as Zuora advocates in the Zuora community and subscription economy is a requirement for this role.
The CSM will have excellent working relationships with other representatives of Zuora who will be active within their account(s). Specifically, a strong collaborative partnership with the Sales, Support, Services and Product teams will be key to this role. The CSM is a positive advocate for the customer within Zuora and will be a professional representative at all times in this post-sale role.
The keys to success in this role are the ability to facilitate work sessions with all levels in a customer organization, troubleshoot to identify gaps between best practice and actual usage of Zuora, and clearly communicate recommendations that enable the customer to fully adopt Zuora in order to grow their business in the Subscription Economy. Join us and make shift happen!
What you’ll do & achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
We are seeking a proven Customer Success professional to build, lead and scale a best-in-class Customer Success function to support Zuora’s growth ambitions: to be the company to whom the world’s best companies turn to for driving the technology and business transformations necessary to win in the Subscription Economy.
You will build lasting relationships with our most important clients from successful launches to identification of new use cases, and ongoing strategic support that increases satisfaction, maximizes the Zuora experience and ultimately drives revenue retention and growth. We win when our customers win.
As our Customer Success Manager you will manage day-to-day operational and long term strategic business relationships with Zuora’s strategic customers. The CSM promotes adoption of Zuora’s products and services and positions Zuora to meet the current and future business requirements of our customers. The CSM will also play a critical role in managing customer escalations and proactively communicating upcoming product changes and enhancements. Cultivating key customers as Zuora advocates in the Zuora community and subscription economy is a requirement for this role.
The CSM will have excellent working relationships with other representatives of Zuora who will be active within their account(s). Specifically, a strong collaborative partnership with the Sales, Support, Services and Product teams will be key to this role. The CSM is a positive advocate for the customer within Zuora and will be a professional representative at all times in this post-sale role.
The keys to success in this role are the ability to facilitate work sessions with all levels in a customer organization, troubleshoot to identify gaps between best practice and actual usage of Zuora, and clearly communicate recommendations that enable the customer to fully adopt Zuora in order to grow their business in the Subscription Economy. Join us and make shift happen!
What you’ll do & achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
We are seeking a proven Customer Success professional to build, lead and scale a best-in-class Customer Success function to support Zuora’s growth ambitions: to be the company to whom the world’s best companies turn to for driving the technology and business transformations necessary to win in the Subscription Economy.
You will build lasting relationships with our most important clients from successful launches to identification of new use cases, and ongoing strategic support that increases satisfaction, maximizes the Zuora experience and ultimately drives revenue retention and growth. We win when our customers win.
As our Customer Success Manager you will manage day-to-day operational and long term strategic business relationships with Zuora’s strategic customers. The CSM promotes adoption of Zuora’s products and services and positions Zuora to meet the current and future business requirements of our customers. The CSM will also play a critical role in managing customer escalations and proactively communicating upcoming product changes and enhancements. Cultivating key customers as Zuora advocates in the Zuora community and subscription economy is a requirement for this role.
The CSM will have excellent working relationships with other representatives of Zuora who will be active within their account(s). Specifically, a strong collaborative partnership with the Sales, Support, Services and Product teams will be key to this role. The CSM is a positive advocate for the customer within Zuora and will be a professional representative at all times in this post-sale role.
The keys to success in this role are the ability to facilitate work sessions with all levels in a customer organization, troubleshoot to identify gaps between best practice and actual usage of Zuora, and clearly communicate recommendations that enable the customer to fully adopt Zuora in order to grow their business in the Subscription Economy. Join us and make shift happen!
What you’ll do & achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
当社は、サブスクリプション型のビジネスを営む企業向けに最適化したSaaSアプリケーションを開発・販売・提供しているソフトウェア会社です。
当社のアプリケーションは、コマース、ビリング、ファイナンスの領域で構成され、サブスクリプション型の事業モデルを展開する企業の収益向上と業務最適化を図る目的でデザインしており、「売って終わり」ではなく、顧客との長期的な関係を維持しながら、できるだけ長く使い続けてもらうことを前提とするサブスクリプションビジネスの新規事業、移行、新しい従量制の価格設定やパッケージングモデルの導入、加入者の行動に関する新たな観察を得て、競争上の優位性を支援しています。
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
We are seeking a proven Customer Success professional to build, lead and scale a best-in-class Customer Success function to support Zuora’s growth ambitions: to be the company to whom the world’s best companies turn to for driving the technology and business transformations necessary to win in the Subscription Economy.
You will build lasting relationships with our most important clients from successful launches to identification of new use cases, and ongoing strategic support that increases satisfaction, maximizes the Zuora experience and ultimately drives revenue retention and growth. We win when our customers win.
As our Customer Success Manager you will manage day-to-day operational and long term strategic business relationships with Zuora’s strategic customers. The CSM promotes adoption of Zuora’s products and services and positions Zuora to meet the current and future business requirements of our customers. The CSM will also play a critical role in managing customer escalations and proactively communicating upcoming product changes and enhancements. Cultivating key customers as Zuora advocates in the Zuora community and subscription economy is a requirement for this role.
The CSM will have excellent working relationships with other representatives of Zuora who will be active within their account(s). Specifically, a strong collaborative partnership with the Sales, Support, Services and Product teams will be key to this role. The CSM is a positive advocate for the customer within Zuora and will be a professional representative at all times in this post-sale role.
The keys to success in this role are the ability to facilitate work sessions with all levels in a customer organization, troubleshoot to identify gaps between best practice and actual usage of Zuora, and clearly communicate recommendations that enable the customer to fully adopt Zuora in order to grow their business in the Subscription Economy. Join us and make shift happen!
What you’ll do & achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
We are seeking a proven Customer Success professional to build, lead and scale a best-in-class Customer Success function to support Zuora’s growth ambitions: to be the company to whom the world’s best companies turn to for driving the technology and business transformations necessary to win in the Subscription Economy.
You will build lasting relationships with our most important clients from successful launches to identification of new use cases, and ongoing strategic support that increases satisfaction, maximizes the Zuora experience and ultimately drives revenue retention and growth. We win when our customers win.
As our Customer Success Manager you will manage day-to-day operational and long term strategic business relationships with Zuora’s strategic customers. The CSM promotes adoption of Zuora’s products and services and positions Zuora to meet the current and future business requirements of our customers. The CSM will also play a critical role in managing customer escalations and proactively communicating upcoming product changes and enhancements. Cultivating key customers as Zuora advocates in the Zuora community and subscription economy is a requirement for this role.
The CSM will have excellent working relationships with other representatives of Zuora who will be active within their account(s). Specifically, a strong collaborative partnership with the Sales, Support, Services and Product teams will be key to this role. The CSM is a positive advocate for the customer within Zuora and will be a professional representative at all times in this post-sale role.
The keys to success in this role are the ability to facilitate work sessions with all levels in a customer organization, troubleshoot to identify gaps between best practice and actual usage of Zuora, and clearly communicate recommendations that enable the customer to fully adopt Zuora in order to grow their business in the Subscription Economy. Join us and make shift happen!
What you’ll do & achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
Hello world! We’re Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
Sales Engineer/Customer Engineers Success Job Description:
Zuora Sales /Customer Success Engineer work in the field, hand in hand with Zuora Enterprise/Strategic Account Executives to close business or renew existing customers. At Zuora, the company mission for a Sales /Customer Success Engineer is to achieve a technical win over all competition and demonstrate how Zuora will allow the world’s largest companies to grow and become successful in The Subscription Economy.
As a Sales /Customer Success Engineer, you will get the unique opportunity to work with an enviable range of Enterprise/Strategic customers as we continue to grow our regional business.
Responsibilities
Who you Are
The ideal candidate wants to be the go-to person for companies transitioning to the Subscription Economy. You’ll have technical / business experience in a client facing role, such as pre-sales or customer success or consulting, and must be self-motivated with a strong desire to learn and become an expert on the entire quote to cash cycle for modern recurring revenue enterprise businesses.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
Hello world! We’re Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
Job Summary
Zuora is seeking an Application Engineer – RevPro to join our growing Global Support team in the Chennai office, located in the charming MPL Silicon Tower complex (Grade A), with convenient access to transportation and top tier amenities. We are looking for someone who is ready for the next challenge in their career to join Zuora RevPro the World’s Leading Revenue Automation Solution for ASC 606 & IFRS 15. Are you passionate about technology? Love working with customers? Enjoy solving complex software applications issues? Do you have excellent communication skills? If so, we look forward to hearing from you!
Mandatory:
Preferable:
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
Application Support Engineer (London)
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behaviour, and disrupt market segments to gain competitive advantage.
Job Summary
Zuora is seeking an Application Support Engineer to join our growing global support team in the London office, located in the centre of London with easy access to transportation and top tier amenities. We are looking for someone with a strong technical background who is able to troubleshoot complex software application issues and has excellent communication skills. Does that sound like you? If so, we look forward to hearing from you!
Key Responsibilities
Minimum Requirements
Bonus Requirements
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
Hello world! We’re Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
Mandatory:
Preferable:
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Zuora is seeking a Payroll Accountant to join our fast-paced US Payroll Team. The successful candidate will have a flexible and team-oriented outlook and be responsible for providing support and collaborating with business partners to support the business growth.
Primary responsibilities
Perform accurate preparation and processing of payroll related journal entries and accruals and perform balance sheet reconciliations
Requirements
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
Zuora is looking for a skilled Senior Revenue Accountant to join our Revenue Accounting team. You will have the opportunity to leverage Zuora’s order-to-revenue capabilities for modern businesses. Responsibilities will include all day to day activities in the revenue process including contract review for compliance with Zuora’s revenue recognition policy, monthly revenue close, account reconciliations, reporting and analysis, and audit and SOX support. You will also participate in the order-to-cash process with Deal Desk, Business Technology, Zuora Revenue support, and Billing operations. This is a critical role in a growing team and requires an exceptional performer. The successful candidate will be able to learn new processes quickly, adapt to ever-changing priorities, communicate effectively, and work collaboratively across multiple functions with a special focus on system improvements and subscription services revenue. This position reports directly to the Revenue Accounting Manager.
This position will be responsible for:
What you will need to be successful:
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
#LI-MJ1
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Zuora’s subscription management platform functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
Zuora serves more than 1,000 companies around the world, including Box, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, New York City, London, Paris, Beijing, Sydney, Chennai and Tokyo.
Our growth story is only just beginning, and our Legal team is pivotal to ensuring we conduct business responsibly. We’re seeking a hands-on, sharp and experienced Senior Counsel for Commercial Contracts to tackle challenging projects to bring our Subscription Economy products and services to market.
Sound like a place for you?
Are you an experienced transactions negotiator who’s great at developing processes to help high-growth organizations scale? Do you enjoy negotiating complex agreements to support global functions across the company? Are you a relationship- and results-oriented person who enjoys working in a fast-paced, challenging environment? Are you excited to learn about the latest technologies and work with privacy and security? If so, you just may be the perfect fit for our team as we focus on helping build the next great $1B+ SaaS company!
You’ll join our growing legal team, reporting directly to the Senior Vice President, General Counsel & Secretary, focusing on inbound commercial transaction support and process development and implementation for our strategic third-party technology and services acquisition objectives. And perhaps best of all, you’ll help build the next great $1B+ SaaS company.
Join us and make shift happen!
What you’ll do and achieve:
We’re seeking an experienced, smart and enthusiastic transactions negotiator to join our growing legal team. This is a high-profile role that will work cross-functionally and focus primarily on enabling and accelerating the development of a world-class technology and services sourcing program, including negotiation of deals and development and implementation of processes and tools to support Zuora’s growth.
Our successful Senior Counsel will:
What you’ll need to be successful:
Education and Experience:
Interpersonal Skills and Competencies:
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
Position will be located in Zuora’s Redwood City headquarters – no relocation offered for this position.
#LI-MJ1
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Our leadership position has been consistently recognized by the leading analysts covering the space: Gartner, IDC, and Forrester.
The role
We’re looking for a Product Management Director with deep domain expertise and technical know-how to drive the business process management (BPM, Workflow) pillar of Zuora’s Platform. You will shape how customers use the Zuora Platform to transform and automate their key order-to-revenue business processes.
In this role, you will define how the Platform allows business users to build and extend Zuora applications with low and no-code graphical modeling tools instead of custom code, bringing greater agility to our customers in extending Zuora functionality. You will develop a deep understanding of how customers use the Platform to carry out both the automated and human activities that make up their subscription order-to-revenue lifecycle.
You are a product owner who is passionate about customer success, has a critical eye for detail and usability, and is obsessed with measuring and delivering customer value. As a leader in our organization, you’ll help us develop and execute the strategic vision and product roadmap for our Platform, cultivating external partnerships and a developer community, and collaborating with amazing engineering teams.
What you'll do and achieve
What you’ll need to be successful
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their experience and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai, and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
#LI-MC1
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Our leadership position has been consistently recognized by the leading analysts covering the space: Gartner, IDC and Forrester.
The role
Our growth story is only just beginning we’re looking for a highly collaborative VP of Product Management with the analytical horsepower and problem-solving abilities to help us unlock our next phase of innovation and growth with the Zuora Developer Platform.
The VP of Product Management will leverage our strong foundation to build a world class Developer Platform enabling our customers and partners (i.e. GSIs, ISVs) to easily deploy, integrate, customize and extend our Zuora suite to meet their specific business needs, translating to accelerated ARR growth (i.e. new segments, new markets), improved NPS and increased net revenue retention.
As a key leader in our organization, you’ll help us drive this transformation; developing and executing the strategic vision and product roadmap; cultivating external partnerships and a developer community, and building and nurturing an amazing team.
Your mission
Unlock the power of Platform for Zuora.
Outcomes to achieve
What you’ll need to be successful
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
Join us and make shift happen!
To learn more visit www.zuora.com
#LI-MC1
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
As a Zuora Enterprise Account Executive you will be focused on Enterprise business accounts within your assigned territory. You will have a proven track record of exceeding quota in technology sales and be a motivated and tenacious self-starter who is comfortable selling to C level executives.
What you’ll do and achieve
What you’ll need to be successful
About Zuora, Inc. (NYSE:ZUO)
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was designed specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Melbourne, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all. To learn more visit www.zuora.com.
#LI-RA1
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Strategic Account Executive with an entrepreneurial spirit to help us take on this huge market opportunity.
As a Strategic Account Executive, you’ll focus on large established, fortune 500 companies to embrace digital transformation to be disruptors and avoid being disrupted. You’ll enable the most established software, hardware, media, telecom and IOT companies to sustain rapid growth, capture more subscribers and transform their entire business.
This isn’t just any software sales role. This will be the most interesting sale you’ve ever made as you, a trusted business partner take a seat at the decision-making table and pioneer business transformation with our future customers’ C-Suite and board members. You will be the CEO aka “ZEO” of your territory and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.
What you’ll achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their experience and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Our growth story is far from over and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Strategic Account Manager with an entrepreneurial spirit to help us take on a $40 billion market opportunity.
As a Strategic Account Manager, you’ll focus on our large fortune 500 customers, helping them to embrace digital transformation, to be disruptors and avoid being disrupted. You’ll enable the most established software, hardware, media, telecom and IOT companies to sustain rapid growth, capture more subscribers and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation and expanding Zuora’s footprint. You will be the CEO aka “ZEO” of your accounts and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.
What you’ll achieve:
What you’ll need to be successful:
About Zuora
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Our leadership position has been consistently recognized by the leading analysts covering the space: Gartner, IDC and Forrester.
As the VP of Strategic Sales, you will lead a team of Strategic Account Executives who focus on our top accounts; helping to enable some of the most successful software, hardware, media, telecom and IOT companies sustain rapid growth and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation, expanding Zuora’s footprint and value. You will drive customer value realization, opportunity progression, and exceed quota and retention goals. With the support of a highly specialized cross-functional team you’ll drive the strategy for your franchise; ultimately helping customers win in the Subscription Economy.
Join us and make shift happen!
What you’ll do & achieve:
What you’ll need to be successful:
Zuora is seeking a Technical Writer to document our leading, cloud-based software solution so that our customers can succeed in the Subscription Economy®.
We’re looking for an excellent writer to join our globally-centralized (and expanding!) Technical Documentation team in Beijing. You’re a great fit for this role if you love figuring out how things work, have a passion for technology, and are able to turn complex ideas into simple instructions and conceptual content.
This is a wide-ranging role, with fantastic opportunities to shape the way that documentation is produced and delivered to customers. Our Technical Documentation team in Beijing owns the entire lifecycle of customer-facing documentation for all of Zuora’s products. As part of the team, you’ll be key to helping us provide the best possible experience for our customers.
The normal interview process for this role involves an on-site session at our Beijing office. However, during the public health restrictions in place within China, we’ll arrange a video conferencing session instead to protect your health.
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
Zuora is an equal opportunity/affirmative action employer that is committed to hiring and retaining a diverse workforce. We do not make employment decisions based upon race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
We are also committed to abiding by the Pay Transparency Nondiscrimination Provisions and, therefore, will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Zuora is committed to providing reasonable accommodation to individuals of all abilities, including persons with disabilities.
Don’t see a position that fits you? Send us your resume and we will follow up. If at any time during the application process you need an accommodation,
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