Social impact is a key part of our culture, business, and long-term success. That’s why we took the 1% Pledge in 2017 and committed our time and equity to giving back.
In 2019, we launched Zuora.org, which is part of our company and not a separate entity, to help individuals, as well as businesses, benefit from the Subscription Economy®. We want not only our customers, but also those in our communities around the globe to be able to access, participate in, and benefit from this new economy.
To date, we have contributed US$4 million worth of our Class A common stock to our Impact Fund. This funding allows us to make grants to causes in our communities around the world, and support our ZEO giving and volunteering programs.
*Data shown is from FY23
In fiscal year 2023, we formalized our philanthropic focus and directed over US$1 million to support organizations in our focus areas. Zuora.org is committed to building inclusive economies and increasing access to critical products and services for underserved communities around the world. We invest in programs that support impact-driven entrepreneurs, build a more sustainable future, create economic opportunities for youth, and strengthen our local communities. We empower ZEOs to become changemakers and utilize their passion and expertise to help drive our social impact agenda forward.
We are partnering with Village Capital, the most active supporter of impact-driven, seed-stage entrepreneurs in the world, to fight climate change and preserve our planet through the Subscription Economy.
At Zuora, we believe that all young people deserve equal access to education and economic opportunity – no matter their background, income, or location.
Employers around the world are facing a growing need for talent, while millions of youth are disconnected from the economic mainstream.
In 2022, we launched a partnership with the Network for Teaching Entrepreneurship (NFTE) and continued our partnerships with Dev/Mission and Climb Hire to help equip young people from underserved communities with the skills and experiences they need to succeed in today’s economy, while ensuring that companies have access to the workforce they need to compete across the globe. In addition to grant funding, our ZEOs volunteer as mentors and workshop leaders.
No one understands the needs of our communities better than the people on the ground, which is why our ZEOs have the opportunity to nominate organizations in their local communities for grants of up to US$10,000 each year.
In 2021, we granted US$200,000 to 23 organizations from around the world. We supported a wide array of programs, ranging from workforce development to hunger relief to health equity, and so much more.
Like Zuora, Kiva puts people at the center of every interaction, which makes our partnership a natural fit. Kiva envisions a financially inclusive world where all people hold the power to improve their lives by crowdfunding loans and unlocking capital for the 1.7 billion people around the world who are unbanked and lack financial access.
Through Kiva’s efforts, students can pay for tuition, women can start businesses, farmers are able to invest in equipment, and families can afford needed emergency care. As borrowers repay their loans, the funds are put back into the lender’s Kiva account and can be used to make future loans – it’s the recurring revenue model at work.
We launched our first Kiva campaign in fiscal year 2022 and gave $50 USD Kiva credits to all of our ZEOs and $250 USD Kiva credits to select customers – offering each person the freedom to fund loans to borrowers of their choosing. After 86% of ZEOs participated, our employee campaign made history as Kiva’s second most successful campaign of all time.
We ran our second Kiva Campaign in fiscal year 2023 and gave $75 USD Kiva credits to our ZEOs and $50 USD Kiva credits to all of our customers. Nearly 70% of ZEOs participated and our customers agreed that this was much better than any swag they could have received.
In June 2021, Zuora launched a global Matching Gifts program to further empower our ZEOs to give their time, money, and skills to the charitable causes they care about most. Zuora matches up to US$1,000 per employee per year for charitable donations, volunteer time, or a combination of the two.
In fiscal year 2023, ZEOs donated over $205,000 USD to charitable organizations and volunteered over 3,000 hours of their time.
Our Z-Philanthropy program is powered by passionate ZEOs from around the world who help foster strong relationships between Zuora and our local communities. Z-Philanthropy teams partner with local nonprofits to make a positive social and environmental impact through leading volunteering and fundraising initiatives for their particular location. We currently have 25 Z-Philanthropy Leaders and 13 chapters across the world.
In fiscal year 2023, we ran our second annual Month of Service, where Z-Philanthropy Leaders held in- person and/or virtual volunteer events that included everything from helping terminally ill children to packing supplies for families in Ukraine.