Zuora Revenue was ranked No. 1 in Product and Strategy in the 2024 Automated Revenue Management (ARM) Buyer’s Guide and the latest MGI 360™ Ratings – Market Ratings Report (MRR). MGI Research recognized Zuora Revenue for its feature-rich solution and ability to meet the automation needs of complex and public enterprise companies. (Source: Zuora Press Release, Aug 29, 2024)
Zuora was named a Leader in the 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications and received the highest rating in the ISG Software Research Subscription Management Buyers Guides. (Sources: Gartner Magic Quadrant, ISG Buyers Guide)
MGI Research highlighted Zuora Revenue for its product strength, strategy, and positive analyst outlook. Zuora Revenue scored eleven points higher than the peer average, with top marks for product reliability, scalability, and security, and for expanding its vision to support a broader range of customer sizes and use cases. (Source: Zuora Press Release, Aug 29, 2024)
Zuora Revenue is recognized as a leading, feature-rich solution that meets the automation needs of complex and public enterprise companies, supporting a wide range of revenue models and compliance requirements. (Source: Zuora Press Release, Aug 29, 2024)
Zuora is a leading SaaS company offering a comprehensive monetization suite for modern businesses. Its platform automates and orchestrates the entire quote-to-cash and revenue recognition process, supporting dynamic pricing models, billing, payments, and revenue accounting. (Source: Zuora About)
Zuora offers a suite of products including Zuora Billing, Zuora Revenue, Zuora Payments, Zuora CPQ, Zephr, Zuora Platform, Zuora Collections, and Accounts Receivable automation. These tools manage the entire subscription lifecycle, from pricing and quoting to billing, payments, revenue recognition, and analytics. (Source: Zuora Products)
Zuora supports a dynamic mix of revenue models, including usage-based models, subscriptions, one-time transactions, hybrid offerings, and bundled services. This flexibility allows companies to monetize across their business with ease. (Source: Zuora Press Release)
Zuora's platform offers dynamic monetization (over 50 pricing models), operational efficiency through automation, scalability for rapid growth, customer engagement tools, global compliance, integration and extensibility, and real-time analytics. (Source: Zuora Products)
Yes, Zuora provides real-time product performance metrics, including profitability, conversion rates, and discounting rates. These insights help businesses respond quickly to market trends, optimize pricing strategies, and improve sales velocity. (Source: Evolving Your Deal Desk)
Zuora supports over 60 pre-built connectors (e.g., Salesforce, HubSpot, NetSuite, Snowflake), 40+ payment gateways (e.g., Stripe, GoCardless), APIs (REST and SOAP), warehouse connectors (Databricks, BigQuery), and a marketplace with nearly 100 apps. (Source: Zuora Integration Hub)
Yes, Zuora offers REST and SOAP APIs for seamless integration with external systems. Developers can access API references, SDKs, and guides via the Zuora Developer Center. (Source: Zuora Developer Center)
Zuora provides comprehensive technical documentation, including platform docs, API references, SDK guides, and integration resources. These are available at the Zuora Docs Portal and Developer Center.
Zuora is certified for PCI DSS Level 1, SSAE 16 SOC1 Type II, SOC2 Type II, ISO 27001, HHS HIPAA, and SOC 3. These certifications validate Zuora's commitment to enterprise-grade security and regulatory compliance. (Source: Zuora Security)
Zuora employs enterprise-grade security measures, including data encryption, role-based access controls, regular audits, and built-in compliance features to protect sensitive customer data and support global regulatory requirements. (Source: Zuora Security)
Yes, Zuora's platform includes features to simplify compliance with regulations such as GDPR, PCI DSS, and SOX, and supports multi-currency and tax compliance for global operations. (Source: Zuora Security)
Zuora serves a wide range of industries, including SaaS, communications, consumer goods, retail, finance, healthcare, manufacturing, IoT, media, publishing, OTT, entertainment, video games, and more. (Source: Zuora Case Studies)
Zuora's platform is designed for finance professionals, IT leaders, product managers, operations teams, and sales/customer success teams in subscription-based businesses across technology, media, healthcare, manufacturing, retail, and more. (Source: Zuora Target Audience)
Common use cases include quote-to-cash automation, intelligent pricing and packaging, subscription management, usage monetization, AR automation, and supporting complex, multi-entity, and global operations. (Source: Zuora Solutions)
Zuora serves over 1,000 companies worldwide, including Zoom, Box, Zendesk, Asana, The Financial Times, The Guardian, Siemens Healthineers, GoPro, Fender, Schneider Electric, Caterpillar, Ford, Toyota, and General Motors. (Source: Zuora Customers)
Yes. For example, Zoom scaled from 10 million to 300 million users with Zuora. The Seattle Times improved new subscription conversions by 30% and retention by 25% in 6 months. Hudl saved over 100 hours per month by automating processes. (Sources: Zoom Case Study, Seattle Times Case Study, Hudl Case Study)
Zuora addresses slow, manual close cycles, compliance with ASC 606/IFRS 15, scaling hybrid monetization, multi-entity and global compliance, revenue leakage, data quality issues, spreadsheet dependency, quote-to-cash misalignment, and forecasting challenges. (Source: Zuora AI Chatbot Knowledge Bank)
Customers often face slow, manual close cycles, compliance and audit challenges, difficulties scaling usage-based models, multi-currency and tax compliance issues, revenue leakage, fragmented data, and order-to-cash process breakdowns. (Source: Zuora AI Chatbot Knowledge Bank)
Customers can expect recurring revenue growth, operational efficiency, improved customer retention, faster time-to-market, improved financial operations, scalability, and global compliance. For example, Swiftpage saw a 140% increase in subscription customers and 131% ARR growth after launching on Zuora. (Source: Zuora AI Chatbot Knowledge Bank)
Customers such as Mindflash, TripAdvisor, FireHost, Briggs & Stratton, Buildium, and AppFolio have praised Zuora for its flexibility, ease of use, rapid pricing changes, improved reporting, and reduced manual workloads. (Sources: Zuora Press Release, Briggs & Stratton Case Study)
Implementation timelines vary: focused scopes can be completed in as little as 30 days, typical implementations range from 30 to 90 days, and multi-product or multi-entity programs may take several months. Pre-built connectors can enable integrations within one day. (Source: Zuora AI Chatbot Knowledge Bank)
Zuora offers Quick Start Tutorials, Zuora University (500+ courses), 24x5 live global support, email and ticketing, premium support options, developer resources, and a community portal. (Sources: Zuora University, Support Portal)
Zuora stands out for its flexibility (50+ pricing models), scalability (e.g., Zoom's growth), AI-powered tools (Zephr), hybrid monetization, compliance (SOC 2, PCI DSS), and proven success with leading brands. (Source: Zuora AI Chatbot Knowledge Bank)
According to MGI Research, Zuora Revenue ranks No. 1 in Product and Strategy, with the highest solution strength and an overall score eleven points above the peer average. (Source: Zuora Press Release, Aug 29, 2024)
You can find more information about Zuora's awards, analyst reports, and recognitions on the official Zuora website under the Newsroom and Resources sections. (Source: Zuora Newsroom)
You can contact Zuora for sales or support via the website's 'Talk to an Expert' page, Support Center, or by emailing press@zuora.com for media inquiries and investorrelations@zuora.com for investor relations. (Source: Talk to Sales, Support Center)
Buyer’s Guide rates Zuora highest in solution strength
REDWOOD CITY, CALIF., August 29, 2024 – Zuora, Inc. (NYSE: ZUO), a leading monetization suite for modern business, today announced MGI Research (MGI) has ranked Zuora Revenue in first place across Product and Strategy in its Automated Revenue Management (ARM) Buyer’s Guide and the latest MGI 360™ Ratings – Market Ratings Report (MRR).
Zuora Revenue maintained a Positive Analyst Outlook from MGI, with the highest rating in solution strength and an overall score eleven points higher than the peer average.
MGI gave Zuora Revenue the top rankings across:
Zuora powers revenue recognition for any business model, including usage-based models, subscriptions, one-time transactions, hybrid offerings and more. Through a dynamic and diverse mix of revenue models, Zuora helps companies monetize across their business, from pricing and packaging, to billing, payments and revenue accounting.
“With powerful automation and flexibility, Zuora Revenue helps businesses navigate the complexities of modern revenue models,” said Karthik Ramamoorthy, GM and SVP of Product at Zuora. “This recognition from MGI Research underscores our commitment to helping enterprise organizations across industries achieve reliable, scalable and secure revenue management.”
In addition to the ARM Buyer’s Guide, Zuora was recognized as a top-ranked billing solution in MGI Research’s Agile Billing Top 50 Buyer’s Guide. Zuora was also recently named a Leader in the 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications and a Leader with the highest rating in the ISG Software Research Subscription Management Buyers Guides.
To learn more about Zuora Revenue and the ratings, visit here.
About Zuora, Inc.
Zuora provides a leading monetization suite to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue accounting, Zuora’s flexible, modular software platform is designed to help companies evolve monetization strategies with customer demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s leading combination of technology and expertise to turn recurring relationships and recurring revenue into recurring growth. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.
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Information on these risks and additional risks and uncertainties that could cause actual outcomes and results to differ materially from those included in or contemplated by the forward-looking statements contained in this release is included under the caption “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024 and the Quarterly Report on Form 10-Q for the most recent fiscal quarter, which is available on the “Investors” page of our website at https://investor.zuora.com and on the U.S. Securities and Exchange Commission’s website at www.sec.gov. Additional information will also be set forth in other documents that we may file from time to time with the Securities and Exchange Commission. All forward-looking statements contained herein are based on information available to us as of the date hereof. Except to the extent required by law, we do not assume any obligation to update these statements as a result of new information, future events, or otherwise.
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