The role of the CFO is changing: are you ready?

The face of business and the job of the CFO are shifting as subscriptions are replacing the traditional product sales models. As a finance professional, if you haven’t already participated in the shift to subscription, you will soon.

The 9 Keys to Subscription Success

In the 9 Keys to Subscription Success, Zuora has built a composite view of what it takes to build and run a successful subscription business.

Happy New Year from Zuora

During 2013 we saw companies of all sizes and industries embrace new recurring revenue strategies as more subscription industries emerged. That’s why we want to take a moment to look back on some of the interesting and noteworthy Subscription Economy stories of 2013.

Letter from our CEO: The World Subscribed is a Brave New World

By Tien Tzuo, CEO Six years ago, we introduced an exciting new vision of a world subscribed. A vision where all of us are no longer buying products, but instead subscribing to services to meet our every day needs. Fast forward six years, our customers are leading a disruptive transformation in global commerce. The services […]

How Zuora Built a Customer Success Culture

By Todd Pearson, SVP of Customer Success   There’s an increased emphasis on Customer Success today by companies with a recurring revenue models. Above all else, happy and healthy customers are the lifeblood of any subscription business. But how do you build and maintain this culture in your organization? Dan Steinman of Gainsight recently wrote about this. Here, I’d […]

Cable: Make People Happy. It’s Not Too Late.

By Kevin Harris, Marketing   It’s been a while since I flipped on GSN, TruTV, CMT, QVC, Oxygen, VH1, or HGTV. In fact, I’m not sure if I’ve ever watched any of these channels, let alone dozens of others my cable company provides. So, if I’m never watching them, why should I have to pay […]

“Flexible, Scalable, and Reliable”

  By Kevin Harris, Marketing   Steven Woda has more than 15 years of experience in Internet security, but as the CEO of, he also knows a thing or two about running subscription businesses. Woda’s parental intelligence system company has offered its online behavior monitoring services to parents via a subscription model since its […]

Transitioning to a Subscription Model: How to Make the Leap

By Kevin Harris, Marketing   By this point it’s no secret how many businesses are transitioning to subscription models and one COO argues it’s becoming risky for companies not to make the leap. Yet many business leaders don’t know the keys to starting and running a successful subscription business, making the change from a traditional model […]

Faster Time to Commerce? Check Out Our New REST APIs

By Ben Wu Sr. Director of Product Management   Hello World!  Today, Zuora announced availability of a new set of REST APIs to enable faster storefront integrations.  I’m proud and excited to have been part of the product development team at Zuora that helped deliver them. I’ve been both a product manager and developer throughout […]