Every new major AI model launch expands the entire market. When OpenAI releases a new model, Claude grows. When Anthropic ships, ChatGPT benefits.
SaaSquatch or SaaSquash?
SaaSquatch or SaaSquash?
Here’s the danger that lots of SaaS companies are in right now: They think they are doing the right thing.
No One is Safe
No One is Safe
Assume you’re in danger—and then work from there.
Quenched Disorder and Greedy Actions: Inside Paywall 3.0
Quenched Disorder and Greedy Actions: Inside Paywall 3.0
New paywalls are constantly monitoring and reacting to new traffic sources and patterns. But crucially, they also send out their own signals in order to learn and adapt, much like bats use echolocation.
The 40x Gap: ChatGPT, Gemini & Claude
SaaSquatch or SaaSquash?
No One is Safe
Quenched Disorder and Greedy Actions: Inside Paywall 3.0
Monetizing AI? Start with the customer: Lessons from Zendesk
Demystifying usage billing: Metering & rating
Why ‘click to cancel’ is a no-brainer
How the freemium model can help unlock recurring growth
What Total Monetization means at Zoom
Embracing the ‘divinely discontent’ customer
Paywall 3.0: How AI can help save the news
Can the Starbucks card model work for publishing?
Build, adjust, move fast: Modularity meets Total Monetization