Test

Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.

Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services. 

Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.

Our mission: to power the world’s best companies to win in the Subscription Economy.

The Team & Role

Zuora’s TechOps teams are responsible for Data Center and Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more – for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center.

In this role you’ll get to

• Drive  culture of innovation to positively impact all of engineering. It covers driving code coverage to shipping a product on time, setting best practices framework and building industrialized reusable software components.
• Comfortable with ambiguity, frequent changes and always find opportunity in uncertainty without worrying about social acceptance by demonstrating conviction to build better products and long term vision.
• Lead  technical discussions,  design and challenge status quo to recommend the optimal path forward  where all engineers may or may not agree.
•  Use your experience and knowledge to influence better software design, promote robust software engineering and bug prevention strategies, testability and security
• Actively participate in the development process through writing and maintain application features and automated tests including unit tests, component tests, integration tests, functional tests,
• Partner with DevSecOps team to drive secure, consistent, reliable delivery by driving consistent process of PRs, code reviews, Secure coding practices.
• Collaborate with scrum teams to  improve  team's test coverage, sprint’s velocity and reduce bug-escape ratios.
• Participate in application code and test code reviews with rest of the Scrum team
• Took ownership of entire feature from concept to deployment working on cross-functional activities and mentor junior engineers 
• Contribute ideas to improve  products as well as develop his/her  skills, learn new technologies and languages, and continue to learn
• This role requires more than 50% time to work on keyboard (writing code)

Who we’re looking for

• BS/MS/PHD in Computer Science, Electrical Engineering, or relevant degree.  
• Front end: Good experience in Angular JS ( 2nd priority skills)
• Middleware: Strong and extensive experience in building highly scalable web applications using Java, Webservices, Microservices with ActiveMQ and SprintBoot
• Backend: Strong experience in Oracle, PostgreSQL and good SQL skills
• Extensive experience in Frameworks like Spring Core/MVC, Testing frameworks like JUnit/Mockito/Spring Test, Tools like Swagger/Git/Jenkins/uDeploy/Docker/Kubernetes/Ant etc.
• Experienced in building  highly scalable web applications and software quality (Test tools like SOAPUI/SOAtest/Selenium etc.), by owning both  functional requirements of the product and also the non functional requirements
• Active  Open-Source projects, building libraries, tools and utilities, platform components-must have GitHub profiles to share.
• Experience/Knowledge of cloud hyperscalers like AWS, Azure OR Google Cloud.
• Solid experience in Agile methodologies, ceremonies & agile practitioner
• Strong programming skills across technology components including API Services development and consumption using modern frameworks and open source technologies.
• The ability to code in more than one programming language and experience with architectural patterns of large, high-scale applications. 
• Deep understanding of building secure software using modern security principles. High level of awareness  of attacks and mastering your defenses with secure coding practices. 
• Ability to blend development with testing by participating in quality efforts.
• Test Automation validation using Selenium / REST ASSURED framework
•  Able to work with remote teams based out in multiple locations.
• Have strong communication skills complemented with right technical skills to drive meaningful discussions.
•  interested in learning new technologies and how to adopt them with quick prototyping & “Fail Fast’ Approach
• Continuously mastering & refining data structures classes, sorting and searching algorithms to drive exponential performance improvements.
• Enjoy working in a highly collaborative environment and value different opinions.
• 11+ years of software engineering experience in a hands on manner
• At Least 2+ years of leading a team of at least 3-4 developers

Benefits*

• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off 
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

About Zuora 

As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.

Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.

“ZEO” Culture

At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter.

Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.