Zuora Newsroom

REDWOOD CITY, Calif., November 18, 2025 – Zuora, Inc., a leading monetization platform for modern business, today announced the Zuora Monetization Catalog to rapidly design, price, and launch new offers, without relying on IT or manual workarounds. Purpose-built for the age of AI, the Monetization Catalog enables companies to go to market faster, evolve how they sell, and unlock data-driven intelligence to meet the demand for dynamic, personalized offerings.

Businesses face growing pressure to monetize in new ways, from constantly adapting pricing (80% percent of consumers say they value flexibility in recurring services) to launching AI-driven offerings that introduce new complexity. Zuora’s Monetization Catalog helps businesses optimize and personalize pricing to meet customers where they are, while ensuring clean financial records and accelerating growth.

“Outdated systems too often hold teams back from product innovation,” said Shakir Karim, Senior Vice President of Product Management at Zuora. “To meet the AI moment, companies need to move faster, adapt instantly, and make smarter, data-driven decisions. With the right foundation – dynamic pricing, packaging, and buying experiences – they can align how they sell with how customers make purchasing decisions.”

Zuora’s Monetization Catalog delivers speed, agility, and intelligence through: 

• Dynamic Pricing: Capture more revenue with pricing that adapts based on attributes such as customer type, region, and usage
• Bundles: Combine products, matching each customer’s needs and business context to the right solution
• Features & Entitlements: Define and track access to capabilities across plans, add-ons, and bundles – unlocking the ability to monetize at the feature level and upsell flexibly
• Unified Logic Across Channels: Apply the same product rules across storefronts, CPQ, billing, and revenue, eliminating reconciliation
• Usage-Based Pricing & Rating: Tiers, volume, overage, and prepaid/commit blocks with proper rating and revenue treatment, without custom code
• AI-Ready by Design: Tag metadata for AI discoverability, and lay groundwork for future AI pricing optimization, all usable by LLMs and internal copilots

“Zuora’s dynamic pricing catalog is the groundwork the industry has been missing for decades,” said Wazma Emon, Managing Director, Head of Finance Transformation at Tradeweb. “Traditional billing systems were built around static fields and rigid logic, forcing us to maintain hundreds of custom fields just to model real-world deals. This new foundation changes that. It allows unlimited attributes of data to drive pricing, making it possible to design fee structures that grow with the market, protect against downturns, and adapt to each customer’s needs. As this platform matures, it has the potential to capture business complexity in a more flexible and scalable way, enabling firms to evolve their pricing strategies with greater ease and speed.”

“Companies are under increasing pressure to launch new pricing, packaging, and products faster than ever before. Customers have increasing power over how they want to buy. These two trends are forcing companies to invest in more agile solutions that deliver faster time to market without placing undue strain on finance and operations teams,” said Andrew Dailey, Co-Founder and Managing Director at MGI Research. 

By powering the full monetization process, Zuora connects how offers are designed and sold, to how they’re billed, paid, and recognized. To learn more about the Zuora Monetization Catalog, visit here.

About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. Customers around the world, including BMC Software, Box, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.

Media Contact

Margaret Juhnke

press@zuora.com

AI-based ARM solutions will become technically viable by 2027, but adoption will lag as finance leaders prioritize trust and transparency, predicts MGI

Redwood City, Calif. – Nov. 6, 2025 – Zuora, Inc., a leading monetization platform for modern business, today announced MGI Research (MGI) has ranked Zuora Revenue in first place overall, with the highest score across Product and Strategy, for Automated Revenue Management (ARM) in the MGI 360™ Ratings – The ARM Top 30: Buyer’s Guide. Zuora Revenue maintains a Positive Analyst Outlook from MGI, underscoring its continued leadership in helping enterprises automate and scale complex revenue operations.

MGI Research predicts AI-based ARM solutions will become technically viable by 2027, however, adoption will be hindered due to trust.  As enterprises introduce new pricing models, bundles, and AI-driven products, financial processes are becoming increasingly complex. Zuora Revenue, part of the Zuora Monetization Platform, enables finance teams to automatically recognize, reconcile, and analyze revenue using trusted data to close the books faster, simplify compliance, and adapt confidently in the age of AI.

In addition to leading overall, Zuora Revenue received top rankings from MGI across:

• Product: MGI recognized Zuora Revenue as the leading choice for the enterprise
• Strategy: Zuora Revenue was highlighted for its advancements and is seen as critical finance infrastructure for large and complex user organizations

“We’re honored to be recognized by MGI Research as companies double down on AI offerings and new monetization models that introduce greater complexity for revenue recognition,” said Pete Hirsch, Chief Product and Technology Officer at Zuora. “This underscores the essential role of Zuora’s platform in providing the AI-driven agility and end-to-end control required to manage sophisticated processes and ensure compliance at the speed of innovation.”

Zuora Revenue connects with Zuora Billing, Payments, and other ERP and CRM systems to unify the order-to-revenue process. The Zuora Monetization Platform empowers companies to launch and scale any mix of revenue models, automate GAAP and IFRS compliance, and gain real-time insight into recurring and usage-based revenue streams.

“Ask any CFO what keeps them up at night, and it isn’t missing the number. It’s not trusting the number,” said Andrew Dailey, Co-Founder and Managing Director at MGI Research. “In a world of complex revenue contracts, usage pricing, and instant investor reactions, businesses need to counter changing market conditions faster than ever and finance teams need to forecast with agility and precision while enhancing the trust and confidence in financial results.”

MGI 360 Ratings provide a comprehensive system for evaluating technology companies. To learn more about Zuora Revenue and the MGI Research Ratings, visit here.

About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. Customers around the world, including BMC Software, Box, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.

Disclaimer: MGI Research does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. MGI Research publications consist of the opinions of MGI’s research organization and should not be construed as statements of fact. Information within MGI reports is subject to change, without notice. MGI Research LLC disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. “MGI Research”, “MGI 360 Ratings”, and “MGI MarketLens” are registered trademarks and service marks of  MGI Research LLC. (“MGI”) and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Media Contact

Margaret Juhnke

press@zuora.com 

Zuora recognized for Ability to Execute and Completeness of Vision 

REDWOOD CITY, CALIF., October 16, 2025 – Zuora Inc., a leading monetization platform for modern business, has been positioned by Gartner as a Leader in the Magic Quadrant for Recurring Billing Applications. The evaluation was based on specific criteria that analyzed the company’s overall Ability to Execute and Completeness of Vision.

“Companies must constantly evolve how they monetize, often combining subscription, usage-based, and hybrid models to stay ahead of shifting market demands. The rise of AI only accelerates this imperative, introducing new complexities in how AI-powered products are packaged and priced,” said Pete Hirsch, Chief Product and Technology Officer at Zuora. “We believe this recognition as a Leader by Gartner reflects Zuora’s unique ability to power monetization at scale, combining our comprehensive, extensible platform and deep customer expertise to help companies adapt and grow with confidence.”

The Zuora Monetization Platform empowers companies to launch and scale any mix of revenue models with flexible, modular solutions spanning pricing and packaging, billing, payments, and revenue recognition. With Zuora, companies can:

• Unify Order-to-Cash: Connect quoting, billing, collections, payments, and revenue recognition for clean handoffs and close‑ready data with a single system

• Accelerate Usage Monetization: Accurately meter, bill, and recognize revenue for AI and usage events with end-to-end architecture to automatically turn real-time usage data into trusted, compliant revenue 

• Experiment with Flexible, Intelligent Pricing: Create flexible pricing and packaging, tailor by segment, and test new models without engineering dependencies

• Manage the Entire Subscriber Lifecycle: Seamlessly orchestrate upgrades, renewals, payments, and lifecycle changes across markets and around the globe

• Automate Revenue Recognition: Close the books faster, handle contract changes, simplify audits, and drive GAAP reporting and disclosures

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high and provider differentiation is distinct: Leaders, Challengers, Visionaries and Niche Players. Our comprehensive market coverage delivers unbiased insights that enable executives and their teams to make faster, smarter decisions about vendor/product selection. 

View a complimentary copy of the Magic Quadrant report here.

Gartner Disclaimer

Gartner, Magic Quadrant for Recurring Billing Applications, Mark Lewis, Robert Anderson, 13 October 2025. 

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. 

About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. Customers around the world, including BMC Software, Box, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.

Media Contact

Margaret Juhnke

press@zuora.com

As companies navigate AI innovations, Zuora rapidly translates usage into new pricing models

REDWOOD CITY, Calif., October 8, 2025 – Zuora, Inc., a leading monetization platform for modern business, today announced powerful new usage monetization capabilities, helping companies better align pricing with value as they navigate new AI technologies. The enhancements strengthen Zuora’s end-to-end solution that unifies quoting, billing, collections, and revenue recognition.

Companies are racing to capture growth with usage-based pricing, yet 71% of SaaS finance leaders say they face challenges scaling these models. The rise of AI exacerbates this with dynamic usage patterns and unpredictable costs. As customers learn how to interact with and pay for AI-driven products, monetizing value in real time and usage visibility become even more important, but create greater complexity for finance teams.

Zuora’s usage monetization offering now includes:

• AI-Powered Consumption Insights: New analytics help predict churn, forecast growth, and benchmark performance by analyzing actual customer usage patterns across your customer base.
• Increased Customer Visibility: Give customers real-time insight into their consumption with configurable widgets including daily usage, current spend, and remaining balances.
• Billions of Daily Usage Events: Meter, rate, and bill up to 3 billion usage events per day, with peak performance at 200,000 events per second, ensuring finance can keep pace as AI products scale.

“Organizations everywhere are moving to outcome-based and usage-based models to monetize their most innovative products, especially as customers explore new AI technologies and better understand the value they deliver,” said Shakir Karim, Senior Vice President of Product Management at Zuora. “With Zuora, businesses can automatically turn events into pricing metrics that reflect real value, adapting with flexible offerings based on customer needs. Finance teams now have what’s necessary to guide the business, scale usage models confidently, and drive growth.”

To learn more, visit here.

About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. Customers around the world, including BMC Software, Box, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.

Media Contact

Margaret Juhnke

press@zuora.com

Zuora and Workday to Help Companies Manage Complex Billing Models and Support Business Growth

REDWOOD CITY, Calif. – August 27, 2025 – Zuora, Inc., a leading monetization platform for modern business, today announced an expanded partnership with Workday, Inc., combining Zuora’s order-to-cash automation with Workday Financial Management. This partnership will give business to consumer (B2C) companies a simpler way to handle complex billing and revenue streams – whether from subscriptions, usage-based pricing, special offers, or hybrid models. 

As customer expectations change, companies are rethinking how they charge for products and services. Managing these new models can be challenging, especially when billing rules differ for each revenue type. By combining Zuora’s monetization tools with Workday’s financial platform, companies can more easily track revenue, stay compliant with accounting standards, and speed up audits with automated reporting.

“Today’s announcement highlights our continued commitment to Zuora and Workday customers, combining Workday’s trusted financial backbone with Zuora’s intelligent monetization engine to optimize the order-to-cash process,” said Todd McElhatton, chief operating and financial officer at Zuora. “Together, we’re empowering finance to be a stronger strategic partner to the business, armed with the unified view of financial data necessary to go to market even faster.”

The certified Zuora Connector for Workday Financial Management manages the operational complexity of monetization as a specialized sub-ledger in Workday Accounting Center, automatically feeding financial records to Workday’s general ledger (GL). With a single, unified view, companies can strengthen the accuracy of financial processes without needing to manually enter data.

“Accuracy is a constant challenge for companies managing complex revenue streams,” said Rob Enslin, president and chief commercial officer at Workday. “Our partnership with Zuora will provide customers with a single, reliable view of their financial data – making it easier to operate efficiently, no matter the business model.”

Zuora will be at Workday Rising September 15-18, 2025 at Moscone West Expo, Booth W12.

To learn more, visit here.

About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

Forward-Looking Statements

This press release may be deemed to contain forward-looking statements. Words such as “plan,” “expect” and “will” and variations of such words and similar expressions are intended to identify forward-looking statements. Such forward-looking statements involve risks and uncertainties. There are a significant number of factors that could cause actual results to differ materially from statements made in this press release.

© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.

Media Contact

Margaret Juhnke

press@zuora.com

REDWOOD CITY, Calif. – August 12, 2025 – Zuora, Inc., a leading monetization platform for modern business, today launched its fiscal year (FY) 2025 Global Impact Report. The report outlines Zuora’s progress and goals across sustainability, people and communities, and responsible operations.

Highlights from Zuora’s FY 2025 Global Impact Report across the company’s corporate responsibility pillars include:

Building a More Sustainable Future

• Conducted first climate risk assessment aligned with the Task Force on Climate-Related Financial Disclosures (TCFD), identifying top climate risks and opportunities for the business 
• Maintained carbon neutrality for the fourth consecutive year by offsetting 100% of Scope 1, 2, and 3 emissions through verified carbon removal projects 
• Reached 100% renewable energy for the third consecutive year through purchasing high-quality, Green-e certified Energy Attribute Certificates (EACs) for all non-renewable electricity consumption

Investing in Our People & Communities

• Awarded $250,000 to 46 employee-nominated non-profit organizations through its inaugural Employee Choice Grant Program
• Nearly 500 employees across 11 countries and 50 cities participated in Zuora’s first Global Day of Service, contributing over 900 volunteer hours across 73 non-profit organizations

Building Trust & Operating Responsibly

• Strengthened Corporate Responsibility governance post-privatization by establishing direct oversight from the Chief Executive Officer and Chief Operating and Financial Officer as well as maintaining Board-level accountability through annual updates  

“Long-term success depends on more than just what we build – it hinges on the health of the planet, the well-being of our team, and the trust we earn from those we serve,” said Tien Tzuo, Founder and CEO at Zuora. “As Zuora enters our next chapter of growth in partnership with Silver Lake and GIC, we will continue to be guided by our values and a deep sense of responsibility to our people, customers, and the world around us.” 

Zuora’s FY 2025 Global Impact Report is prepared in accordance with the Sustainability Accounting Standards Board (SASB) framework and is informed by the Global Reporting Initiative Standards (GRI), the United Nations Global Compact (UNGC) and the Task Force on Climate-Related Finance Disclosures (TCFD). 

To access the full report, visit here. 

About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

Forward-Looking Statements

This press release may be deemed to contain forward-looking statements. Words such as “plan,” “expect” and “will” and variations of such words and similar expressions are intended to identify forward-looking statements. Such forward-looking statements involve risks and uncertainties. There are a significant number of factors that could cause actual results to differ materially from statements made in this press release.

© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.

Media Contact

Margaret Juhnke

press@zuora.com