Reigniting the spark after customers churn
Table of Contents The B2C Ultimate Guide to Customer Acquisition and Retention The 4-question test: A strategic guide to customer-led growth The importance of first-party data moving forward How AI-driven offers and experiences can transform publishing When bundling makes sense for your business Reigniting the spark after customers churn Understanding the why behind goodbye Crafting […]
FTC’s Click-to-Cancel Rule & What It Means for Subscription Businesses
After 16,000 comments from the public on “subscription traps” – where consumers are misled into purchasing a subscription or the process to cancel is unclear – the U.S. FTC just announced its final rule that subscriptions need to be as easy to cancel as they are to sign up. This means when consumers sign up […]
The End of Ownership
Results from an international survey of twelve countries on changing consumer preferences in the Subscription Economy.
New Zuora Data Reveals Subscriber Demand for Flexibility and Value, with Pricing Models and Packages Tailored to Consumption Habits
REDWOOD CITY, Calif. – July 30, 2024 – Zuora, Inc. (NYSE: ZUO), a leading monetization suite for modern business, today released the findings of its Understanding the Modern Subscriber study, which found consumers, particularly younger generations, seek flexibility to shape their payment options around their specific needs and unique consumption habits. Today’s consumers are increasingly […]
Zuora Partners with Global Video Game Publisher Ubisoft to Power Its Subscription Services
REDWOOD CITY, CALIF., April 24, 2024 – Zuora, Inc. (NYSE: ZUO), a leading monetization suite for modern business, today announced that global video game publisher Ubisoft has adopted Zuora to power its Ubisoft+ and Rocksmith+ subscription services. Over the course of the partnership, Ubisoft has leveraged Zuora to scale its subscription business, automating and reducing […]
How General & Grocery Retailers are Fighting Back with Subscription Models
As retailers struggle with competitive advantage, prices pulled to the bottom, and disruption coming from every direction, they are starting to jump onto the Subscription Economy bandwagon to find new growth platforms.
GoPro
GoPro customers are making good use of the outsized value offered by the GoPro Subscription, which now has more than one million subscribers.
Subscription Economy Index Level Reaches 437 Over Nearly a Decade as Consumer Buying Preferences Shift From Ownership to Usership
Zuora today released its bi-annual Subscription Economy Index™ (SEI) as well as survey results from its End of Ownership report, fielded by The Harris Poll.
Fender
Learn how the Zuora platform helped Fender open up a new revenue stream with their digital service Fender Play which has 200,000+ paying subscribers and a nearly 95% retention rate.
Zuora and GoCardless Expand Partnership to Revolutionize Global Subscription Payments
Zuora, Inc. (NYSE: ZUO), the leading subscription management platform provider, today announced an expanded global partnership and new product integration with GoCardless to help companies across more than 30 countries, including the U.S., U.K., Europe, Australia, New Zealand and Canada process recurring payments faster and reduce payment-related costs and customer churn.
New Zuora Analytics and Zuora Billing Drive Agile Subscription Experiences
Zuora Billing and Zuora Analytics enable subscription businesses to monetize, orchestrate and analyze the success of their subscription experiences.
Subscription Businesses Remain Resilient Amid COVID-19
Zuora today released the newest edition of its Subscription Impact Report designed to measure the economic impact of COVID-19 on subscription businesses from March 1 – May 31, 2020 compared to the previous 12 months (February 2019-February 2020). The report, analyzing both subscriber acquisition rates and average revenue per subscriber, compares Software and High Tech, Media, Consumer Membership and Internet of Things industry segments.