ZUORA COLLECT

Simplify payments. Collect cash.

With billions in recurring payments processed, Zuora has the industry’s largest dataset and proven expertise to maximize your subscription revenue, increase your first-time payment success, and reduce churn.
Zuora Collect has helped us recover more revenue and keep more subscribers. Our payment success rate has already increased by 18% in just 2 months! We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer.”

Daniel Wette  CEO, rankingCoach

Turn your payments and collections into a growth engine

Global payments made simple

Zuora handles the complexity of collecting payments through any payment gateway and using any payment method your subscribers will want. Zuora works with the largest ecosystem of payment gateways and makes it easy for you to collect payments and reconcile them with your invoices. For credit card payments, Zuora supports the PCI standard for storing subscribers’ credit cards information and enables them to proactively update it when it changes.

Recover up to 20%
more failed payments

Zuora Collect enables more successful payment collections the first time you try. Our proactive solutions, like the payment method updater, prevent card failures from happening in the first place. Our machine learning technology analyzes over 15 transaction characteristics (based on hundreds of billions of dollars in payment data) to deploy the optimal retry schedule for each unique customer.

Minimize churn and improve customer retention by 13%

Passive churn accounts for up to 40% of all churn. Zuora Collect’s machine learning–driven retries (and dunning automation) increase customer retention rates by 13% on average. Our AI studies subscriber habits in order to retry failed payments at the optimal times.
Customer Spotlights

Zuora Customers Win in the Subscription Economy

Zuora Revenue helped Siemens reduce manual process steps by more than 60% and shorten processing time by 75%

“Siemens Healthineers has 12 different SAP Systems. These are effective for one-time charges but are not capable of managing recurring revenue models. That’s where Zuora comes in.” – Jan Goepel, IT Strategist at Siemens Healthineers

Florian Rachny – Head of Digital Processes, Siemens Healthineers

Zuora Revenue offered Poly an automated, granular level of allocation with real-time data that was interoperable with its ERP infrastructure.

“With Zuora Revenue, we gained the real-time insight we needed to eliminate manual financial barriers, provide a critical level of detail in reporting, and ultimately make informed business decisions.” – Chris Gomez, Senior Manager, Revenue Operations at Poly

Chris Gomez – Senior Manager, Revenue Operations, Poly

Since implementing Zuora, Box has tested more than 125 offerings and hundreds of pricing strategies to better target customers and respond to consumer demands and market changes.
“The number of different iterations and tests that we’ve done along the way have been critical to make sure that we’ve been able to scale with our customer demands and that our underlying subscriptions and pricing and packaging has been able to evolve with the company.”

Dylan Smith, Co-Founder and CFO, Box

Learn More

Zuora Revenue offered Poly an automated, granular level of allocation with real-time data that was interoperable with its ERP infrastructure.

“Zuora Revenue has streamlined and standardized our revenue recognition process to the point where we can now close our books accurately in just 4-5 days and reduce SSP analysis time by more than 90%!” – Mark Million, Director of Revenue Accounting at Riverbed Technology

Mark Million – Director of Revenue Accounting, Riverbed Technology

Ready to get started?
Speak with an expert to learn how Zuora can help you deliver great subscription experiences
Ready to get started?

Get your hands on the product and test drive Zuora for free

Take a test drive

Ready to get started?
Speak with an expert to learn how Zuora
can help you deliver great subscription experiences
Get your hands on the product and test drive Zuora for free Take a test drive
Ready to get started?
Speak with an expert to learn how Zuora can help you deliver great subscription experiences
Get your hands on the product and test drive Zuora for free Take a test drive
ADDITIONAL RESOURCES

Learn from the best

Zuora’s customers give real-world advice on your biggest challenges in the Journey to Usership™.
DATASHEET

Zuora Collect Datasheet

Learn how companies maximize subscription revenue and minimize passive churn with Collect.

DATASHEET

Zuora Collect Solution Brief

Leverage machine learning to recover more revenue and retain loyal subscribers.
EBOOK

The Complete Guide To Managing Collections For Subscriptions

Learn the 3 most effective collection strategies that companies like Motor Trend, KeepTruckin, and Evernote employ to improve collections and reduce involuntary churn.