Super Retainers: Media Edition

BENCHMARKS / INSIGHTS Super Retainers: Media Edition Authored by: Jonathan Brown, Senior Director, Customer Strategy and Harshad Shrikhande, Senior Data Scientist at Zuora This article is a continuation of our Super Retainers series. The goal of the series is to identify signs of specific strategies being deployed by companies who have maintained high average revenue […]

Super Retainers: Early Lessons For Uncertain Times Ahead…

BENCHMARKS / INSIGHTS Super Retainers: Early Lessons For Uncertain Times Ahead… Authored by: Jonathan Brown, Senior Director, Customer Strategy and Harshad Shrikhande, Senior Data Scientist at Zuora Everyday it seems like more and more economists are predicting a recession for 2023. Such a prospect is causing many subscription businesses to focus their limited resources on driving […]

Net Revenue Retention

In this guide, Zuora takes an in-depth look at how to calculate churn for your subscription business and the alternate formulas for calculating it.

How Much Revenue Is Driven by Existing Subscribers?

BENCHMARKS / INSIGHTS How Much Revenue Is Driven by Existing Subscribers? Authored by: Amy Konary, Nick Cherrier, Harshad Shrikhande The Nature of Recurring Revenue One of our core missions at the Subscribed Institute is to identify leading practices and levers of success to assist companies at various stages of maturity in their Journey to Usership™. […]

The Car Subscription Race is On | Zuora

STRATIGIC GUIDANCE The Car Subscription Race is On, and the Frontrunners will Surprise You Authored by: Stamos Kanellakis, Michael Mansard Car subscriptions – We are racing in moving sand. One could compare the current landscape of new mobility, the combination of autonomous driving, connected services, vehicle electrification, and shared mobility, to a race in “moving […]