Collections + Cash Application

Zuora Collections uses AI-driven forecasting and intelligent workflows to predict cash flow, and recover more revenue. Smart routing and payment reminders reduce churn risk and accelerate collections.

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Quote-to-Cash

Replace disconnected systems with one unified platform that automates quoting, billing, collections, and revenue recognition. Zuora’s Quote-to-Cash software empowers finance teams to accelerate cash flow, eliminate manual errors, and achieve real-time revenue visibility.

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"At Vimeo, we’re constantly seeking solutions that drive operational excellence and enhance the overall customer experience. Leveraging the power of AI, Zuora Collections demonstrates a deep understanding of the evolving needs of subscription businesses. This development not only strengthens our financial operations, but also reinforces our confidence in Zuora as a long-term, strategic partner committed to supporting our ambitious growth trajectory."

Gillian Munson CFO , Vimeo

Frequently asked questions
What is Zuora Collections (AI Collections)?

Zuora Collections is an AI-powered collections solution that automates outreach, routing, escalation, and forecasting – turning accounts receivable from reactive chasing into a strategic, customer-centric function.

How does Zuora Collections software improve collections performance?

Zuora Collections improve collections performance by analyzing payment behavior to automate workflows, optimally time retries, escalate high-risk accounts, and assigning collections tasks, leading to faster recoveries and less manual effort.

How does AI forecasting in Zuora Collections software work?

Zuora’s Collections platform AI forecasting feature uses historical payment behavior and machine learning models to predict cash inflows, expected DSO (Days Sales Outstanding), and accounts likely to default, enabling proactive interventions.

Get more information about Zuora Collections