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Zuora University
subscription for customers

Premium training + certification for those who use Zuora products

What's in it for you?

  • Learn recommended best practices in using and administering Zuora products
  • Stay up-to-date with new Zuora product releases and updates
  • Attend virtual classes for instructor-led training on specialized topics
  • Maximize your credibility by becoming a certified Zuora Administrator

Learn your way

Choose courses that fit your preferred learning style
to master Zuora on your terms, and on your own time

On-Demand Courses

Tackle the topics of your choosing with our comprehensive library of interactive online learning

Zuora Certifications

Follow a guided Learning Path, complete practice exercises, and pass as exam to earn your badge

Virtual Classes

Attend live sessions hosted remotely by Zuora's Product Education team (click to see what's coming up)

Master it all

No matter which Zuora product you use
or how you use it, we’ve got you covered

What's included

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unique courses
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hours of learning
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remote sessions / month
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new courses / month

Subscribe to learning

Priced per seat with volume discounts

Got questions?

We've got answers.

Zuora University’s customer subscription offers learning opportunities for beginners, seasoned Zuora product users, and everyone between. Our wide selection of courses allows each student the flexibility to determine how, when, and what they learn. Each student may elect to follow prescribed Learning Paths, or even become a certified Zuora Administrator at no additional cost. Virtual Classes, which are also free to subscribers, offer live sessions hosted remotely by a member of the Zuora Product Education team.

Yes! We currently offer three certification options for customers: certified Zuora Administrator, certified Zuora Billing Analyst, and certified Zuora Revenue Analyst.

All three of these certifications are included with the cost of a Zuora University subscription.

The Zuora Administrator certification may be earned by non-subscribers who complete the requisite coursework and pay to take the exam. Both the Zuora Billing Analyst and the Zuora Revenue Analyst certifications are available only to Zuora University subscribers.

Our flagship training program is available to current users of Zuora products, priced on an annual subscription basis. Subscribers gain unlimited access to our comprehensive course library, which covers all topics related to Zuora products.

Tell us about your interest in Zuora University on this form. A member of the Zuora sales team will get back to you.

After the order form has been executed, you or your Zuora Sales representative may contact Zuora Training to request access. In order to create your account, all we need is your first name, last name, and professional email address.

Once we’ve granted your request for access, you will receive a “Welcome to Zuora University” email with registration and login details. If you are missing this email or need it resent, let us know. We can also manually reset your password in the event that you become locked out of your account.

No. The Zuora University course library is hosted outside of Zuora products. You’ll need to access your training materials separately at university.zuora.com.

No. Access to the Zuora University platform is priced per seat, and our user terms and agreement explains that only one person at a time may utilize a single seat. For this reason, we don’t allow departmental email addresses to be used when creating a new student account.

However, it’s possible for you to complete your training, then pass your seat along for someone else to use. You can find details about that process in the next question below.

Contact training@zuora.com and let us know. We can quickly and easily deactivate that user’s account in order to make space for a new student! If you’d like to get someone else (or yourself) started with that license, please give us a first name, last name, and professional email address.

Contact training@zuora.com and tell us about your needs — odds are, we can find what you’re looking for in our existing course library!  In the rare event that we don’t already have a course that tackles a specific item, we’ll add it to our wish list for future additions to our catalog.

Take a look at our Virtual Classes calendar to browse our upcoming offerings, and choose the session that fits your training needs and your schedule. Once you’ve made your selection, reach out to training@zuora.com, let us know that you’re a ZU subscriber, and ask us to get you registered. We’ll handle the rest!