Home : San Francisco 2019 : Agenda

7:30 am - 9:00 am

Invite Only

CFO Breakfast

Deloitte Consulting and Zuora are hosting an exclusive breakfast and networking event for CFOs at Subscribed. 
This executive event kicks-off the “ultimate” CFO experience at Subscribed with a fireside chat and group discussion around trends and challenges CFOs are facing in the current market environment. 

In addition to the inspiring fireside chat and peer networking, you’ll be able to better manage the complexities of a subscription business model & drive efficient growth in your organization. 

You can look forward to: 
A thought-provoking discussion led by Deloitte and Tyler Sloat on topics that are top of mind for today's modern CFO 
Ample time to connect and engage with other CFOs over breakfast at the beginning of the event

Please request an invite as soon as possible as this event will reach capacity.

Date: Tuesday, June 4, 2019
Time:  7:30am-9:00am PDT
Location: Marriott Marquis, SF, SoMa Meeting Room
Cost: Complimentary*

Note: CFO Networking Breakfast registration also provides full access to Subscribed 2019.

If you’re interested in participating, please ‘request an invitation’ here and a member of our team will be in touch. Please note, submitting a form does not guarantee entry. 

8:00 am - 9:00 am

Breakfast

8:00 am - 6:00 pm

Learners’ Lounge

Check out the Learner's Lounge in the Exposition Space at Subscribed. Reference the FAQ here.

9:00 am - 11:00 am

Zuora Opening Keynote

Featuring Zuora CEO & Co-Founder, Tien Tzuo along with SVP of Product, Tom Krackeler. 

11:00 am - 12:30 pm

Lunch

11:00 am - 5:30 pm

Invite Only

Subscribed Institute

Zuora is excited to host our second annual Subscribed Institute Executive Summit at Subscribed 2019 in San Francisco. 
 
The Subscribed Institute is a think tank focused on the most critical business problems of the Subscription Economy. It brings together industry leaders to collaborate with and learn from the larger subscription community. 

The Executive Summit is an exclusive, half-day event during Subscribed for enterprise CXOs driving high growth subscription businesses. The subscription model can offer tremendous value to a company’s top and bottom line, but execution is key. If you’re looking to drive greater value from your current approach, this should be your must-attend event this year. Here’s why:
  1. The "E" in the Subscription Economy: gain insight on how a subscription strategy impacts company valuation from an Emory University economist and professor.
  2. Success Benchmarks & Drivers: hear from McKinsey & Company and Zuora’s Chief Data Scientist as they share their analysis of the key drivers of subscription business success based on the latest benchmark data from the Subscribed Institute.
  3. Reverse Panel Customer Perspectives: learn about Vonage & Toyota’s subscription journeys from two of their transformational leaders.
  4. Revenue Impact: get first-hand perspective from leading experts at PwC and Salesforce on how a flexible subscription model impacts revenue and your finance team.
  5. Executive Networking: connect with an elite network of leaders driving transformational strategies at their organizations.
The Executive Summit is an invite-only event. Prior acceptance is required to attend.

Agenda:
  • 11-12pm: Registration & private luncheon
  • 12-4:30pm: Content, discussion, roundtable workshops
  • 4:30-5:30pm: Reception & live stream of Subscribed guest keynote
Location:
  • City View at Metreon | 135 4th St #4000, San Francisco (across the street from Subscribed, which is located at the Marriott Marquis)

12:30 pm - 1:25 pm

Playground – Session 1

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

12:30 pm - 1:25 pm

Training Zone – Setting Up Your Product Catalog

Setting Up Your Product Catalog: Tips & tricks, Best practices, Downstream considerations.

12:30 pm - 1:30 pm

A Freemium Future? Strategic Lessons from 11,482 Subscription Companies

Given the rise of customer acquisition costs, competitors, and just overall density in the market, we’re heading into a future where freemium is going to be required as a part of your long term growth. We need to keep in mind though that freemium is an acquisition model, not a pricing model. To help, ProfitWell’s CEO Patrick Campbell will be walking through insights gleaned from studying the largest recurring revenue data set in the world. Attendees will walk away with benchmarks on how companies utilizing freemium differ from the rest of the market, as well as a framework for understanding how to utilize or optimize their current freemium strategy.

12:30 pm - 1:30 pm

Ask the Experts: Subscription Billing and Growth

Got questions on how to use Zuora to address your business needs? Bring them all to this lively open-forum for a discussion on Zuora Billing. The forum will be led by Tiago Nodari and Matt Rochester, senior product experts with thirty years of billing experience between them.

Chief Functional Architect - VP Product at Zuora

Tiago Nodari

Zuora

12:30 pm - 1:30 pm

Build End-to-End Custom Solutions on the Zuora Platform

Want to learn how to tailor fit Zuora for your business?  Come to this session to learn how you can configure the data model, automate business processes, and leverage the latest APIs to customize Zuora to fit your every order-to-revenue need.

12:30 pm - 1:30 pm

The Customer-First Approach to Pricing

Pricing is at the core of how companies sell, support, and talk about their products. Yet most companies fail to architect a well thought out customer journey and decision-making process. In this session, Hazjier Pourkhalkhali, Global Director, Strategy & Value at Optimizely shares how the company changed its ways two years ago and saw a dramatic reduction in churn rates while improving win rates, deal sizes, and expansions. All due to a customer-first approach to pricing.

12:30 pm - 1:30 pm

CPE

The Next Level of RevRec Automation

Join us for this keynote address where you'll get an exclusive view into what the future holds for RevRec automation. We'll share our vision for Zuora RevPro and how it will continue to evolve to help finance leaders drive their business. Learn how we've helped companies automate RevRec under ASC 606 and adapt to the complex demands of RevRec spurred by business model changes and growth in the Subscription Economy.

RevPro Product Marketing Director

Angela Ngo

Zuora

12:30 pm - 1:30 pm

Fraud Management Strategies: Reducing Collection Friction to Increase Revenue

Let's admit it: Payment fraud is widespread and a huge liability for companies. The only way to successfully combat it is to develop comprehensive strategies and make the most of fraud management tools. Join this session to hear new ideas and strategies from our payment partners and customers on how to defeat fraud, increase consumer confidence, and reduce collection friction. 

1:30 pm - 2:25 pm

Playground – Session 2

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

1:30 pm - 2:25 pm

Training Zone – Workflow

 Using data model as the basis, understanding the features and capabilities of Workflow and working through a couple of basic use cases.

Solution Architect

Lucinda Marshall

Zuora

1:45 pm - 2:45 pm

Simplify Business Customizations with Workflow

Workflow is a product for designing, configuring, and deploying business workflows in Zuora; it allows you to automate a set of business processes that otherwise need to be performed manually. At this session, you'll see features in action (e.g., stamping a PO number on invoices), illustrated through real-world use cases.

1:45 pm - 2:45 pm

Best Practices for Realizing Optimal Value from Zuora

Is your head spinning thinking through operationalizing pricing changes or rolling out a new product? Come hear from Mario Espinoza, Revenue Operations Manager at Outreach.io on how you can improve efficiency by getting maximum value from Zuora's products. Whether it's a product catalog cleanup, quoting process pains, or getting Sales and Finance in sync, you're guaranteed to benefit from Mario's expertise.

Customer Account Executive

Jeff Cuaron

Zuora

1:45 pm - 2:45 pm

Collection Strategies: Recovering Critical Revenue to Drive Growth

Strategic AR teams are always seeking ways to improve collection techniques and refine existing processes, especially when new products are launched. Attend this session to hear first-hand from high-volume B2B companies on how they use Zuora to recover revenue and drive business growth. 

IT Program Manager

Rachel Kaplan

eMoney Advisor

1:45 pm - 2:45 pm

Proration: Why Getting it Right Matters

Proration can be a complex and daunting topic. But mastering it will give you flexibility in how you price and structure product lines, and drive additional revenue. In this session, we'll share best practices with proration and the impact it has on revenue. You'll also learn the key differences between billing rules and revenue rules and how they affect invoicing and revenue recognition.

1:45 pm - 2:45 pm

CPE

The Future of Financial Operations

Learn the latest industry trends, challenges and leading practices from experts at EY. Gain insights from their latest research and work with many companies looking to operationalize their financial systems and processes as they join the Subscription Economy.

Partner, Americas Revenue Recognition Methods, Training and Delivery Leader

Jeff Yancey

EY

1:45 pm - 2:45 pm

Why Digital Transformation Should Drive Business Model Transformation

Hear from business leaders who have successfully led their companies through a digital transformation and those who are currently in the midst of the process. We'll have an open and healthy conversation on why and how companies need to digitally transform, challenges to expect, and how to build a business case internally. This is a great opportunity for executives responsible for transformation strategy to learn from each other and get a real sense of what life is like on the other end of the journey.

2:30 pm - 3:25 pm

Playground – Session 3

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

2:30 pm - 3:25 pm

Training Zone RevPro: Contract Modifications in RevPro

Learn how RevPro handles Contract Modifications for revenue recognition. 

Manager, Revenue Accounting

Wing Li

Zuora

3:15 pm - 4:15 pm

Best Practices and Iterating On Your Zuora Platform

Learn from Zuora's internal implementation team and long-time customers who developed on the Zuora platform for years. These experts will give guidance on a range of topics, such as evaluation processes for new feature adoption (e.g., Orders, RevPro), upgrading Zuora CPQ, iterating on pricing and packaging.  Come ready to ask our panel of experts your tough questions; they'll share their advice for best integrating Zuora as the hub of your enterprise architecture. 

Sr. Manager of Financial Applications

Neil Smith

Zillow Group, Inc.

3:15 pm - 4:15 pm

Business Transformation: Architecting the Launch for Success

Business transformation projects are a big undertaking that can take several years for large organizations to complete. Picking the right launch strategy is the key to success. Hear first-hand from Heather Maniscalco, Director of Enterprise Architecture at Neustar, and Ksenia Kouchnirenko, Head of Business Systems at SurveyMonkey, about the launch strategies their companies adopted and why. 

In addition, Zuora's Enterprise Architecture team will share a framework to help you develop a launch strategy to quickly realize value while minimizing risk, cost, and impact on customers and internal operations teams. This is an ideal session for CIOs getting started on the Zuora journey.

3:15 pm - 4:15 pm

Implementing a Consumption-Based Pricing Strategy

Adding consumption-based pricing has shown to increase revenue growth. Many companies consider it but aren't sure when and how to implement the change. At this session, we'll share popular consumption pricing strategies, show how to implement them in Zuora, outline how to ready an organization to meter and bill for subscriber consumption, and end with best practices for integrating metering of consumption with billing.

3:15 pm - 4:15 pm

Quote Smarter, Faster and Get Products to Market Quicker with Zuora CPQ

Eager to hear how companies use Zuora Billing and Zuora CPQ to manage the quote to cash process? This is your session! We'll do a deep dive into Zuora CPQ, -- how to use it to configure, price, and quote your deals -- then hear from long-time Zuora Billing and CPQ users at Solium; they'll share their journey of moving from cumbersome spreadsheets to custom quotes, things to consider downstream when managing Zuora CPQ and change management best practices. The team has refined its processes over time, leading to faster time to market for new products. Come learn from their experience. This will be an interactive session, so bring your questions!

3:15 pm - 4:15 pm

Deliver Growth Without Breaking Your Back Office

Is the shift to subscriptions wreaking havoc on your RevRec process? Learn how RevRec automation can help support business growth and agility by seamlessly handling complex long-term contracts and frequent contract modifications without breaking your back office.

3:15 pm - 4:15 pm

Optimizing Recurring Collections at Scale

Managing collections in the Subscription Economy is complicated. You're chasing unpaid invoices and delinquent accounts of unprecedented volume. Join this session to hear how customers are using Zuora Collect to improve their collections process and reduce involuntary churn.

3:30 pm - 4:25 pm

Playground – Session 4

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

3:30 pm - 4:25 pm

Training Zone – Automating Billing and Payment Processes

Overview of automation features in Zuora as well as how to use our Marketplace apps to aid in automation. 

4:30 pm - 5:15 pm

Rise of Usership Customer Panel

The signs are everywhere -- fewer newspapers are sold, but digital news consumption is up. Fewer cars are being bought, while miles driven continues to rise. A recent Harris poll including 13,000 people across 12 countries shows people want to own less and subscribe to more. How do companies across multiple industries adapt to new customer expecations? Hear from Brian Hoyt, CIO of Unity Technologies about Gaming; From Megan Murray, CFO of eMoney Advisor about Financial Services; and Ethan Kaplan, GM of Fender Digital about Musicians. R "Ray" Wang, thought leader and best-selling author of Disrupting Digital Business, co-host of DisrupTV, Founder, and Chairman of Silicon Valley-based Constellation Research, Inc. will moderate this amazing discussion.

5:30 pm - 8:30 pm

Invite Only

Subscription CIO Exchange

The CIO Exchange gathers digital enterprise leaders who are driving transformation through people, business, and technology to effectively challenge the status quo.

Why Attend?

  • Join an exclusive discussion with Subscription CIOs who will share their perspective on the evolving role of the modern CIO.
  • Get a first-hand look at the order-to-revenue blueprint of a thriving subscription business.
  • Network with innovative CIOs across High Tech, Media, IoT and others who are differentiating their businesses and driving transformational change in their organizations.
Our Promise
For CIOs by CIOs. No sales, partners or ulterior motives.

If you’re interested in participating, please ‘request an invitation’ here and a member of our team will be in touch. Please note, submitting a form does not guarantee entry. 

Date: Tuesday, June 4, 2019
Time: 5:30-8:30pm PDT
Location: Dirty Habit | San Francisco
Cost: Complimentary*

*Subscription CIO Exchange 2019 registration also provides full access to Subscribed 2019

6:00 pm - 7:30 pm

General Reception

Join us in the expo hall and mingle with our sponsors.

7:30 pm - 11:30 pm

Customer Awards Party

Join us at the Subscription Cloud Disco as we recognize and celebrate legendary Zuora customers with a night of awards, dancing, and good times.

No sessions appear to meet your filter criteria. Please check back soon, or open up your search to find sessions.

Tuesday 06/04/19

7:30 am - 9:00 am

Invite Only

CFO Breakfast

Deloitte Consulting and Zuora are hosting an exclusive breakfast and networking event for CFOs at Subscribed. 
This executive event kicks-off the “ultimate” CFO experience at Subscribed with a fireside chat and group discussion around trends and challenges CFOs are facing in the current market environment. 

In addition to the inspiring fireside chat and peer networking, you’ll be able to better manage the complexities of a subscription business model & drive efficient growth in your organization. 

You can look forward to: 
A thought-provoking discussion led by Deloitte and Tyler Sloat on topics that are top of mind for today's modern CFO 
Ample time to connect and engage with other CFOs over breakfast at the beginning of the event

Please request an invite as soon as possible as this event will reach capacity.

Date: Tuesday, June 4, 2019
Time:  7:30am-9:00am PDT
Location: Marriott Marquis, SF, SoMa Meeting Room
Cost: Complimentary*

Note: CFO Networking Breakfast registration also provides full access to Subscribed 2019.

If you’re interested in participating, please ‘request an invitation’ here and a member of our team will be in touch. Please note, submitting a form does not guarantee entry. 

8:00 am - 9:00 am

Breakfast

8:00 am - 6:00 pm

Learners’ Lounge

Check out the Learner's Lounge in the Exposition Space at Subscribed. Reference the FAQ here.

9:00 am - 11:00 am

Zuora Opening Keynote

Featuring Zuora CEO & Co-Founder, Tien Tzuo along with SVP of Product, Tom Krackeler. 

11:00 am - 12:30 pm

Lunch

11:00 am - 5:30 pm

Invite Only

Subscribed Institute

Zuora is excited to host our second annual Subscribed Institute Executive Summit at Subscribed 2019 in San Francisco. 
 
The Subscribed Institute is a think tank focused on the most critical business problems of the Subscription Economy. It brings together industry leaders to collaborate with and learn from the larger subscription community. 

The Executive Summit is an exclusive, half-day event during Subscribed for enterprise CXOs driving high growth subscription businesses. The subscription model can offer tremendous value to a company’s top and bottom line, but execution is key. If you’re looking to drive greater value from your current approach, this should be your must-attend event this year. Here’s why:
  1. The "E" in the Subscription Economy: gain insight on how a subscription strategy impacts company valuation from an Emory University economist and professor.
  2. Success Benchmarks & Drivers: hear from McKinsey & Company and Zuora’s Chief Data Scientist as they share their analysis of the key drivers of subscription business success based on the latest benchmark data from the Subscribed Institute.
  3. Reverse Panel Customer Perspectives: learn about Vonage & Toyota’s subscription journeys from two of their transformational leaders.
  4. Revenue Impact: get first-hand perspective from leading experts at PwC and Salesforce on how a flexible subscription model impacts revenue and your finance team.
  5. Executive Networking: connect with an elite network of leaders driving transformational strategies at their organizations.
The Executive Summit is an invite-only event. Prior acceptance is required to attend.

Agenda:
  • 11-12pm: Registration & private luncheon
  • 12-4:30pm: Content, discussion, roundtable workshops
  • 4:30-5:30pm: Reception & live stream of Subscribed guest keynote
Location:
  • City View at Metreon | 135 4th St #4000, San Francisco (across the street from Subscribed, which is located at the Marriott Marquis)

12:30 pm - 1:25 pm

Playground – Session 1

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

12:30 pm - 1:25 pm

Training Zone – Setting Up Your Product Catalog

Setting Up Your Product Catalog: Tips & tricks, Best practices, Downstream considerations.

12:30 pm - 1:30 pm

A Freemium Future? Strategic Lessons from 11,482 Subscription Companies

Given the rise of customer acquisition costs, competitors, and just overall density in the market, we’re heading into a future where freemium is going to be required as a part of your long term growth. We need to keep in mind though that freemium is an acquisition model, not a pricing model. To help, ProfitWell’s CEO Patrick Campbell will be walking through insights gleaned from studying the largest recurring revenue data set in the world. Attendees will walk away with benchmarks on how companies utilizing freemium differ from the rest of the market, as well as a framework for understanding how to utilize or optimize their current freemium strategy.

12:30 pm - 1:30 pm

Ask the Experts: Subscription Billing and Growth

Got questions on how to use Zuora to address your business needs? Bring them all to this lively open-forum for a discussion on Zuora Billing. The forum will be led by Tiago Nodari and Matt Rochester, senior product experts with thirty years of billing experience between them.

Chief Functional Architect - VP Product at Zuora

Tiago Nodari

Zuora

12:30 pm - 1:30 pm

Build End-to-End Custom Solutions on the Zuora Platform

Want to learn how to tailor fit Zuora for your business?  Come to this session to learn how you can configure the data model, automate business processes, and leverage the latest APIs to customize Zuora to fit your every order-to-revenue need.

12:30 pm - 1:30 pm

The Customer-First Approach to Pricing

Pricing is at the core of how companies sell, support, and talk about their products. Yet most companies fail to architect a well thought out customer journey and decision-making process. In this session, Hazjier Pourkhalkhali, Global Director, Strategy & Value at Optimizely shares how the company changed its ways two years ago and saw a dramatic reduction in churn rates while improving win rates, deal sizes, and expansions. All due to a customer-first approach to pricing.

12:30 pm - 1:30 pm

CPE

The Next Level of RevRec Automation

Join us for this keynote address where you'll get an exclusive view into what the future holds for RevRec automation. We'll share our vision for Zuora RevPro and how it will continue to evolve to help finance leaders drive their business. Learn how we've helped companies automate RevRec under ASC 606 and adapt to the complex demands of RevRec spurred by business model changes and growth in the Subscription Economy.

RevPro Product Marketing Director

Angela Ngo

Zuora

12:30 pm - 1:30 pm

Fraud Management Strategies: Reducing Collection Friction to Increase Revenue

Let's admit it: Payment fraud is widespread and a huge liability for companies. The only way to successfully combat it is to develop comprehensive strategies and make the most of fraud management tools. Join this session to hear new ideas and strategies from our payment partners and customers on how to defeat fraud, increase consumer confidence, and reduce collection friction. 

1:30 pm - 2:25 pm

Playground – Session 2

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

1:30 pm - 2:25 pm

Training Zone – Workflow

 Using data model as the basis, understanding the features and capabilities of Workflow and working through a couple of basic use cases.

Solution Architect

Lucinda Marshall

Zuora

1:45 pm - 2:45 pm

Simplify Business Customizations with Workflow

Workflow is a product for designing, configuring, and deploying business workflows in Zuora; it allows you to automate a set of business processes that otherwise need to be performed manually. At this session, you'll see features in action (e.g., stamping a PO number on invoices), illustrated through real-world use cases.

1:45 pm - 2:45 pm

Best Practices for Realizing Optimal Value from Zuora

Is your head spinning thinking through operationalizing pricing changes or rolling out a new product? Come hear from Mario Espinoza, Revenue Operations Manager at Outreach.io on how you can improve efficiency by getting maximum value from Zuora's products. Whether it's a product catalog cleanup, quoting process pains, or getting Sales and Finance in sync, you're guaranteed to benefit from Mario's expertise.

Customer Account Executive

Jeff Cuaron

Zuora

1:45 pm - 2:45 pm

Collection Strategies: Recovering Critical Revenue to Drive Growth

Strategic AR teams are always seeking ways to improve collection techniques and refine existing processes, especially when new products are launched. Attend this session to hear first-hand from high-volume B2B companies on how they use Zuora to recover revenue and drive business growth. 

IT Program Manager

Rachel Kaplan

eMoney Advisor

1:45 pm - 2:45 pm

Proration: Why Getting it Right Matters

Proration can be a complex and daunting topic. But mastering it will give you flexibility in how you price and structure product lines, and drive additional revenue. In this session, we'll share best practices with proration and the impact it has on revenue. You'll also learn the key differences between billing rules and revenue rules and how they affect invoicing and revenue recognition.

1:45 pm - 2:45 pm

CPE

The Future of Financial Operations

Learn the latest industry trends, challenges and leading practices from experts at EY. Gain insights from their latest research and work with many companies looking to operationalize their financial systems and processes as they join the Subscription Economy.

Partner, Americas Revenue Recognition Methods, Training and Delivery Leader

Jeff Yancey

EY

1:45 pm - 2:45 pm

Why Digital Transformation Should Drive Business Model Transformation

Hear from business leaders who have successfully led their companies through a digital transformation and those who are currently in the midst of the process. We'll have an open and healthy conversation on why and how companies need to digitally transform, challenges to expect, and how to build a business case internally. This is a great opportunity for executives responsible for transformation strategy to learn from each other and get a real sense of what life is like on the other end of the journey.

2:30 pm - 3:25 pm

Playground – Session 3

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

2:30 pm - 3:25 pm

Training Zone RevPro: Contract Modifications in RevPro

Learn how RevPro handles Contract Modifications for revenue recognition. 

Manager, Revenue Accounting

Wing Li

Zuora

3:15 pm - 4:15 pm

Best Practices and Iterating On Your Zuora Platform

Learn from Zuora's internal implementation team and long-time customers who developed on the Zuora platform for years. These experts will give guidance on a range of topics, such as evaluation processes for new feature adoption (e.g., Orders, RevPro), upgrading Zuora CPQ, iterating on pricing and packaging.  Come ready to ask our panel of experts your tough questions; they'll share their advice for best integrating Zuora as the hub of your enterprise architecture. 

Sr. Manager of Financial Applications

Neil Smith

Zillow Group, Inc.

3:15 pm - 4:15 pm

Business Transformation: Architecting the Launch for Success

Business transformation projects are a big undertaking that can take several years for large organizations to complete. Picking the right launch strategy is the key to success. Hear first-hand from Heather Maniscalco, Director of Enterprise Architecture at Neustar, and Ksenia Kouchnirenko, Head of Business Systems at SurveyMonkey, about the launch strategies their companies adopted and why. 

In addition, Zuora's Enterprise Architecture team will share a framework to help you develop a launch strategy to quickly realize value while minimizing risk, cost, and impact on customers and internal operations teams. This is an ideal session for CIOs getting started on the Zuora journey.

3:15 pm - 4:15 pm

Implementing a Consumption-Based Pricing Strategy

Adding consumption-based pricing has shown to increase revenue growth. Many companies consider it but aren't sure when and how to implement the change. At this session, we'll share popular consumption pricing strategies, show how to implement them in Zuora, outline how to ready an organization to meter and bill for subscriber consumption, and end with best practices for integrating metering of consumption with billing.

3:15 pm - 4:15 pm

Quote Smarter, Faster and Get Products to Market Quicker with Zuora CPQ

Eager to hear how companies use Zuora Billing and Zuora CPQ to manage the quote to cash process? This is your session! We'll do a deep dive into Zuora CPQ, -- how to use it to configure, price, and quote your deals -- then hear from long-time Zuora Billing and CPQ users at Solium; they'll share their journey of moving from cumbersome spreadsheets to custom quotes, things to consider downstream when managing Zuora CPQ and change management best practices. The team has refined its processes over time, leading to faster time to market for new products. Come learn from their experience. This will be an interactive session, so bring your questions!

3:15 pm - 4:15 pm

Deliver Growth Without Breaking Your Back Office

Is the shift to subscriptions wreaking havoc on your RevRec process? Learn how RevRec automation can help support business growth and agility by seamlessly handling complex long-term contracts and frequent contract modifications without breaking your back office.

3:15 pm - 4:15 pm

Optimizing Recurring Collections at Scale

Managing collections in the Subscription Economy is complicated. You're chasing unpaid invoices and delinquent accounts of unprecedented volume. Join this session to hear how customers are using Zuora Collect to improve their collections process and reduce involuntary churn.

3:30 pm - 4:25 pm

Playground – Session 4

Pick from a set of use cases and complete them in sandboxes with the latest features. Examples of use cases include: Revenue Workbench scavenger hunt; Create a workflow; Build a ramp deal, among others.

3:30 pm - 4:25 pm

Training Zone – Automating Billing and Payment Processes

Overview of automation features in Zuora as well as how to use our Marketplace apps to aid in automation. 

4:30 pm - 5:15 pm

Rise of Usership Customer Panel

The signs are everywhere -- fewer newspapers are sold, but digital news consumption is up. Fewer cars are being bought, while miles driven continues to rise. A recent Harris poll including 13,000 people across 12 countries shows people want to own less and subscribe to more. How do companies across multiple industries adapt to new customer expecations? Hear from Brian Hoyt, CIO of Unity Technologies about Gaming; From Megan Murray, CFO of eMoney Advisor about Financial Services; and Ethan Kaplan, GM of Fender Digital about Musicians. R "Ray" Wang, thought leader and best-selling author of Disrupting Digital Business, co-host of DisrupTV, Founder, and Chairman of Silicon Valley-based Constellation Research, Inc. will moderate this amazing discussion.

5:30 pm - 8:30 pm

Invite Only

Subscription CIO Exchange

The CIO Exchange gathers digital enterprise leaders who are driving transformation through people, business, and technology to effectively challenge the status quo.

Why Attend?

  • Join an exclusive discussion with Subscription CIOs who will share their perspective on the evolving role of the modern CIO.
  • Get a first-hand look at the order-to-revenue blueprint of a thriving subscription business.
  • Network with innovative CIOs across High Tech, Media, IoT and others who are differentiating their businesses and driving transformational change in their organizations.
Our Promise
For CIOs by CIOs. No sales, partners or ulterior motives.

If you’re interested in participating, please ‘request an invitation’ here and a member of our team will be in touch. Please note, submitting a form does not guarantee entry. 

Date: Tuesday, June 4, 2019
Time: 5:30-8:30pm PDT
Location: Dirty Habit | San Francisco
Cost: Complimentary*

*Subscription CIO Exchange 2019 registration also provides full access to Subscribed 2019

6:00 pm - 7:30 pm

General Reception

Join us in the expo hall and mingle with our sponsors.

7:30 pm - 11:30 pm

Customer Awards Party

Join us at the Subscription Cloud Disco as we recognize and celebrate legendary Zuora customers with a night of awards, dancing, and good times.

Wednesday 06/05/19

7:30 am - 9:00 am

No sessions appear to meet your filter criteria. Please check back soon, or open up your search to find sessions.