A Usage Based Billing Platform That Turns Pricing Complexity Into Finance Clarity

Go to market with usage-based pricing using a single source of truth—from event ingestion through invoice to revenue recognition—driving accuracy, trust, and predictable growth with a finance-grade usage-based billing solution.

A Usage Based Pricing Solution with a Finance-Aware Product Catalog

Configure usage-based pricing models out of the box

Bring finance to the forefront of pricing

Enable sales to quote for usage-based offers

A pricing breakdown shows a $199 one-time platform fee, $150 recurring fee for 10 users, and $500 usage tier fee for 250,000 units, with options for additional charges below.

Our usage-based billing platform supports pay-as-you-go, prepaid, volume discounts, tiers, thresholds, overages, and commitment models with clicks not code.  

Invoice summary showing usage charges, tax, and total of $790; revenue recognition bar for Q2; adjustment log details a $500 credit for billing correction dated 09/01/2026.

Configure usage pricing with accounting controls built in, so every invoice, recognition event, and adjustment can align seamlessly across order to cash 

Contract selection interface showing "Usage Contract," a usage agreement for 100,000 units at $0.002 per unit, a 3-year term, and an option toggled for subscription.

Ensure accuracy from the first sales order with the ability to quote usage contracts, add top-ups, create multi-year agreements, or bundle usage with subscriptions. 

Visibility that builds trust: from ingestion to invoice to revenue.

With Zuora’s usage based billing solution, you monitor usage balances in real time, build trust with customers through transparency, and simplify audits with detailed usage waterfall reports.

Dashboard showing 53,142 usage events today, combined usage bars for 10K, 20K, and 30K+, and a balance over time graph peaking between Wednesday and Friday.

Monitor usage balances in real time
Usage events are rated in real time, giving billing teams live insight into exactly how much each customer has used, even mid-cycle.

Dashboard showing 160,000 of 200,000 units used (80% usage). Detailed usage: 50,000 units at $0.05 and 50,000 units at $0.02, totaling $3,500.

Build trust with customers through transparency 
Configurable widgets, real-time threshold notifications, alongside detailed usage invoices give customers control over their spend, avoid surprise overages, and reduce billing disputes.

Line graph showing revenue data from January to July for four metrics: Deferred Revenue Start, Revenue Recognised, New Billings, and Deferred Revenue End, each trending differently.

Simplify audits with usage waterfall reports
Reduce manual reconciliation with a detailed, unified view of recognized and deferred revenue across pre-paid and committed usage contracts

Dashboard showing 3.0B raw events, a processing rate of 34,700 events/sec with a rising line graph, and horizontal bar charts for data pipeline and audit trail.

Accurately meter billions of daily usage events 
Align with your product service to directly ingest, enrich, aggregate, and transform events equipped with a full audit trail across the entire data pipeline. Scalable to 3B raw usage events per day

Recognize usage revenue as soon as an event is ingested
Confidently estimate and adjust variable considerations based on actual, real time, usage data. Track usage revenue on a product-by-product basis

Line graph showing total, billed, and unbilled revenue by quarter from Q1 2023 to Q2 2025, with a peak in Q3 2023 and a decline through Q1 2025.

Why leading enterprises chose Zuora for usage based billing

After outgrowing spreadsheets, Zoom adopted Zuora as their order-to-cash platform in 2015, before raising Series C. Zoom continues to run their multi-billion dollar business on Zuora today.

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zendesk

Zendesk became a Zuora customer in 2010 when they had 5000 accounts. They’ve scaled with Zuora through the years and continue to run their entire order-to-cash process on Zuora today. 

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“It’s reassuring to know that with Zuora we can continue to scale our business to meet the needs of our growing global customer base.” 

Lauren Feeney, Financial Controller, Secureframe 

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A large turquoise quotation mark symbol centered on a light gray background with dashed grid lines.

Forecast, predict, and refine with usage intelligence

Forecast usage, grounded in actual customer data


Leverage actual customer usage coupled with machine learning to accurately forecast and detect anomalies

Uncover growth opportunities with AI

AI-driven account scoring provides predictive scoring based on usage to proactively identity upsell opportunities or churn risk 

Bar and line graph showing usage trends and forecast over six periods, with actual usage, expected baseline, forecast, confidence interval, and detected anomalies marked.
Bar chart showing sales and outstanding amounts from Jan to Apr 2025, with a sharp sales increase in Apr. Below, a "Promise to Pay" of $16,567,791 is dated 04/01/2025.

Frequently Asked Questions Usage Based Pricing

What is usage based pricing software?

Usage based billing software (also called usage based pricing software) enables companies to set prices based on how much customers actually use a product or service, rather than relying only on fixed recurring fees. It helps businesses meter consumption, apply pricing rules, generate accurate invoices, and connect usage data to revenue processes so finance and product teams can scale monetization with more accuracy and control.

Zuora’s usage based billing software manages the full flow from event ingestion to finance outcomes. Usage events are ingested and rated against your pricing rules, balances and thresholds are updated in real time, invoices are generated from rated usage, the data flows into revenue recognition, and usage intelligence supports forecasting and planning.

Zuora supports a wide range of usage-based billing models, including pay-as-you-go, prepaid, volume pricing, tiered pricing, thresholds, overages, and commitments. That gives teams the flexibility to launch simple consumption offers or more complex hybrid agreements that combine multiple pricing approaches in one contract.

Usage events flow into Zuora Revenue so you can recognize usage revenue as events are ingested, with ASC 606/IFRS 15 compliance and audit-ready schedules. This lets finance teams automate revenue treatment for variable usage without waiting on manual reconciliation.

Zuora usage based pricing software helps reduce disputes by giving teams real-time transparency into usage, detailed invoices that show how charges were calculated, and audit trails that trace each amount back to the underlying event data. When discrepancies do arise, finance and support teams have clearer records and dispute resolution flows to investigate and resolve them faster.

Yes. Zuora usage based pricing software gives customers real-time visibility through usage dashboards, embedded widgets, notifications, and portal experiences. That makes it easier for customers to track consumption, monitor projected costs, and stay ahead of thresholds or balance changes.

Zuora’s usage based pricing software helps you forecast revenue by combining live usage data with usage intelligence and machine learning-based forecasting. Teams can model expected consumption, improve pipeline accuracy, and make better decisions using forward-looking visibility instead of waiting for invoices to close the loop.

Yes. Zuora usage based pricing software supports compliance and auditability with detailed usage audit trails, usage waterfall reporting, and a direct tie-in to Zuora Revenue. That gives finance teams traceability from event to invoice to recognized revenue, with stronger controls for reviews and audits.

The best usage based billing software should do more than meter and invoice usage. It should scale to billions of events, support hybrid monetization, and give finance teams the controls they need for compliance, forecasting, and revenue recognition. Zuora stands out by combining high-scale usage processing with finance-grade governance in one platform.

Getting started with usage based billing software in Zuora begins with defining your usage metrics, pricing models, and billing rules, then connecting your event data and revenue workflows. To take the next step, Talk to Sales or Request a usage-based billing demo.

Usage based billing software helps companies monetize AI products by metering AI consumption and turning it into accurate charges based on usage, credits, or outcomes. That makes it easier to price things like tokens, API calls, model runs, or workflows, bill customers accurately, and recognize revenue as AI usage grows.

Yes. Zuora usage based billing software supports prepaid drawdown, AI credits, top-ups, minimum commitments, overages, thresholds, and hybrid models. This gives teams the flexibility to package AI offers in ways that balance customer predictability with scalable monetization.

Zuora usage based pricing software helps prevent bill shock with real-time usage visibility, customer dashboards and widgets, threshold notifications, remaining balance tracking, and audit trails. That gives both customers and internal teams earlier warning signs so they can manage spend before charges become a surprise.

Trusted by 1,000+ companies worldwide for nearly 2 decades, Zuora unifies quoting, billing, payments, AR, revenue, and analytics into the most complete monetization solution.