Summit Europe

Puente Romano    |   Marbella, Spain    |    April 18th – 20th, 2023
Join us at Nobu + Puente Romano in Marbella, Spain for an exclusive gathering-of-the-minds experience aimed at shaping the future of modern business in a customer-centric world.

Engage with a unique executive community of modern business leaders

The current macroeconomic environment is posing both challenges and uncertainty. However, this should not impede your efforts to move your business forward.

At the Subscribed Executive Summit Europe you will collaborate with our team and your peers as we share expertise and collectively define a customer-centric future.

This exclusive executive event is a gathering of like-minded individuals for intimate conversation and networking. Together, we will discuss what it takes to build a successful, modern business: how to build stronger customer relationships with retention as your best growth-lever, how to confidently bet BIG on new market opportunities, and how to accelerate meaningful business change.

Future-proofing your business is more important than ever

Hear from leaders in the Subscription Economy®

Tien Tzuo
CEO & Founder
Amy Konary
Founder & Senior VP of The Subscribed Institute
Robbie Traube
President & Chief Revenue Officer
John Phillips
SVP Sales & GM Europe, Middle East and Africa
Nicky O’Callaghan
VP Partners and Alliances for EMEA
Mark Carpenter
Director, Strategic Alliances
Todd McElhatton
Moshe Sarusi
Director of Finance Operations and Global Billing
Enrico Cosio
Senior Partner
Deloitte Digital
Andy Main
Founder of Deloitte Digital, Former CEO
Mike Mayer
Corporate Vice President, Solution & Value Consulting
James Henderson
CEO & Founder Zephr, GM Subscribed Experience
Michael Mansard
Principal Director of Subscription Strategy
Lise-Ann Brennan
Director of Technology – Subscriptions
The Telegraph
James Towle
Director, New Business Models
Jaguar Land Rover
Daniel Gainza
Chief Operating Officer – Tyre as a Service
Stefan Lassak
Manager, PMO Finance
Celonis Inc
Laurent Deloison
Global Program Director Boost
Mobilize Financial Services

Check back as our speakers for Europe are confirmed

Who attends:

The Subscribed Executive Summit is an intimate gathering that will bring together senior leaders from the world’s most innovative brands to share the biggest issues challenging their businesses, exchange ideas on creative solutions, and collaboratively share knowledge among peers. Our goal is to provide insights into the lessons learned and, in some cases, challenge current best practices and standards!

We hosted this event last fall in Carmel California with attendees from, Penske Media, Toyota, CNBC, Microsoft, Veritas, Entrust, Asana, and more.

Stories from a few of our guests

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A venue made for inspiration:

The Subscribed Executive Summit will be held at the award-winning Nobu at Puente Romano. Located just 45 minutes from Málaga International Airport, the luxurious Puente Romano Marbella, is perfectly situated on the beachfront of the Golden Mile Costa del Sol between Marbella and Puerto Banus with breathtaking views of the Mediterranean Sea. This exclusive location is a curated experience for trendsetters, designed around entertainment, food and laid-back luxury.

Summit Agenda

We are building an exciting agenda for you. Please check back for more updates or be on the lookout for updates after registration to learn more about what we have in store for our guests.

Agenda at a Glance

Day One | April 18th

Day Two | April 19th

Day Three | April 20th

Overview of Event


Subscribed 2.0 | How to Build a Modern Business

Keynote presented by Zuora CEO Tien Tzuo
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Technology as a Tool to Redefine Modern Business

Keynote presented by Mike Mayer, Zuora’s Corporate Vice President, Solution & Value Consulting
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Building your future-proof strategy presented by Deloitte

Keynote presented by Deloitte Digital’s Senior Partner Enrico Cosio
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Live Discussion with a Panel of Zuora’s Customers

Panelists include:
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Curated Experiences

Upon completing your registration, you will be provided a selection of networking activities.
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Zuora’s Subscribed Institute Workshops

In the context of the current macroeconomic environment, there are unique challenges and opportunities for businesses across the globe. Zuora’s Subscribed Institute is a dedicated think tank that serves as a hub for executives to exchange ideas, data, and connections to stay ahead in this rapidly evolving landscape. By attending our workshops at the event, you will gain valuable insights to help you drive growth and monetize your customer relationships.

Successfully Incubate New Innovation

How can companies establish a sustainable capacity for ongoing innovation? In this discussion, we will delve into the concept of the “Modern Business Foundry” – a prescriptive approach rooted in best practices and agile methodologies that drives business results. This ecosystem will empower you to rapidly incubate and scale new innovations and bring them to market in a matter of weeks, rather than months.

Moderated by Amy Konary & Andy Main

Strategies for Building Customer Loyalty and Driving Growth

Creating a best-in-class customer experience starts with understanding the customer’s “why” and positively influencing attitudes and behaviors. We explore how leading companies create meaningful customer journeys and the differentiated capabilities required to drive success. Behavioral science and economics are important disciplines in adjusting to changing consumer behavior, and we emphasize the importance of analyzing the right data to understand the customer’s definition of success.

Moderated by James Henderson & John Phillips

The New Rules for Financial Operations

Your finance organization keeps your business on the rails in a world of ever-changing regulations and risks. However, today’s most successful companies are looking to finance as a critical enabler for agility and are extending this domain into the middle- and even the front office. In this workshop, we will talk about the changing roles and responsibilities of finance and how an operating model for the future requires more-not less- finance control. As business models become more dynamic and built around ongoing subscriber relationships finance must also evolve, becoming more tightly integrated with marketing and sales.

Moderated by Michael Mansard & Todd McElhatton

Streamlining Enterprise Architecture for Customer-Centricity

As companies transition to subscription-based business models, you need purpose built and future proof technology to operationalize your business model and to bring it to life. In this section, we will explore the best practices for evolving the integrations between different business systems to create a cohesive customer experience. Enterprise architecture is essential for managing complexity, reducing costs, and improving efficiency.

Moderated by Mike Mayer & Enrico Cosio

A special thank you to our sponsors