Zuora Collect Solution Brief

Use Purpose-Built Machine Learning to Eliminate Revenue Leakage & Passive Churn

Electronic payments are growing nearly twice as fast as the global GDP, and because of this, nearly half of all businesses now see 7% of their payments fail. This is why so many companies have doubled down on their collections strategy and plan to modernize their technology in order to recover up to 20% more subscription revenue. The best companies use their collections processes as a backbone to ensure predictable revenue growth, customer retention, and bottom-line efficiency.

“With Zuora Collect, we’ve increased our average payment recovery rate by an additional 10% from what it was when the product had no machine learning. Using an AI-driven retry strategy also prevented us from starting a time-consuming research project that would have required testing to parse out the most optimal times to retry payments.” – Susanna Wright, Fraud & Payments Manager at Whitepages

In this solution brief, you will learn how Zuora Collect helps companies:

  • Use unrivaled machine learning built for recurring collections
  • Maximize subscription revenue by increasing payment recovery rate
  • Minimize passive churn and retain loyal subscribers

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