Swiftpage

Swiftpage used the Zuora platform to support their shift to a subscription model.
PADRE: New Operating Metrics for the New Subscription Business Model

For the subscription business model, we’ve developed an internal framework called PADRE with metrics to measure Pipeline, Acquire, Deploy, Run, and Expand.
Guardian News and Media

A global media leader known for fearless, independent journalism, The Guardian is primarily driven by the relationship between its journalists and readers.
The 5 stages of the subscriber journey
Moments of Truth: The 6 Stages of A Customer Lifecycle
3 Reasons Why Sales IS NOT Customer Success

Learn the 3 reasons why Sales is not Customer Success and why you need a dedicated resource for the long-term success of your customers.
Zendesk

Zendesk uses Zuora to manage thousands of complicated subscription relationships. We made billing a breeze, letting them focus on innovating new features and products for a fast-growing customer base.