persona: Billing

The Secret Sauce Behind Zuora Collect

Payments are a critical aspect of the Subscription Economy, and there is a science to optimizing your collections strategies. Subscribers need the flexibility to make payments at a time of their choice through their preferred methods, and businesses must be adaptable to meet these growing needs of their customers. With that said, collections are now […]

CPQ-FIRST APPROACHES POSITION B2B BUSINESSES TO FAIL

CPQ systems were built with the sales rep in mind, not the subscriber experience The notion of configure-price-quote came about in the 1980s to help sales reps pick out machinery parts or gigabytes on a hard drive.  Instead of writing the quote on a sheet of paper, new age software vendors thought slapping an Excel-like […]