Zuora’s March ’13 Release Includes Further Boosts In Bill Run Performance

March 25, 2013

Latest release delivers performance improvements and addresses more than 10 customer requests in the areas of quoting, billing, payments, user experience, automation and more.

Redwood City, CA – March 25, 2013

Summary

  • Zuora, the leader in subscription commerce, billing and finance, today announced the immediate availability of its March 2013 product release. Zuora continued its momentum in 2013 by delivering significant increases in bill run performance,  enabling bulk quote actions in salesforce CRM and  addressing more than 10 customer requests valuable to the Zuora customer community.

Enhanced Rating and Billing Engine Performance Improvements

  • Two months ago, Zuora introduced significant bill run performance improvements. This month, Zuora supports this effort with additional application and infrastructure enhancements that enable customers to see up to an added 50% reduction in bill run processing times.

Delivered more than 10 Customer Requests into the Product

  • Zuora is committed to delivering products that best meet customer needs and has incorporated over 10 requests taken from its customer community directly into the application. Highlights of these include:

    • To better support high volume businesses that use salesforce.com, Zuora has extended its Z-Quotes to enable quote item updates and CRM account updates in bulk;

    • In addition to the previous support for syncing default credit card information to salesforce, Zuora now syncs all payment methods, credit card and otherwise, from Zuora into salesforce;

    • Improved user experience for account management functions within the Zuora user interface; and

    • Payment and gateway processing automation enhancements.

Zuora customers automatically receive these product updates with no negative impact to existing configurations or customizations. These seamless updates have been made possible with the modern, multi-tenant SaaS architecture found in Zuora’sZ-Business platform. Customers can read about the details of the March 2013 release at https://knowledgecenter.zuora.com/B_New_Features

Commentary

  • “We have tens of thousands of customers sending billions of emails. It’s just something that can’t be handled in anything but a highly automated, scalable platform like Zuora” said Jim Franklin, CEO at SendGrid.

  • “Lags in bill run processing times can make a significant impact on the financial health of subscription companies,” said Marc Aronson, SVP of Engineering at Zuora. “Zuora understands this and is committed to delivering product innovation to customers that are in line with customer needs. We put the customer first, helping them to run their businesses more smoothly and efficiently.”

About Zuora, Inc.

Zuora is the global leader in Relationship Business Management solutions. Zuora delivers the subscription billing, commerce and finance capabilities that have become the industry standard to help companies transition to the Subscription Economy. Enterprises and emerging companies alike use Zuora’s multi-tenant cloud solution to enable growth strategies, to streamline key processes and to provide visibility into the metrics that matter most in the Subscription Economy. Zuora services innovative customers like Informatica, Box.net, DocuSign, Xplornet, Ustream and Reed Business Information. To learn more about Zuora, please visit www.zuora.com.