The Best LTV Formula for Subscription Businesses
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The mathematical formula that Zuora recommends you use to calculate LTV.
4 Ways ERP Fails Subscription Businesses
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Growing subscription businesses facing growth pains, often look to upgrade their ERP. But the first priority needs to be to solve the “customer problem”
Going Global: Lessons from Amazon
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In India, Amazon is working hard to turn its customers into subscribers, accepting local payment methods and aiming for recurring revenue. Here’s how:
PADRE: New Operating Metrics for the New Subscription Business Model
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For the subscription business model, we’ve developed an internal framework called PADRE with metrics to measure Pipeline, Acquire, Deploy, Run, and Expand.
Salesforce Is Your Frenemy: 7 CRM Tips for Subscription Businesses
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The Great SaaS Debate: Profits Versus Growth?
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Find out why so many high-growth subscription companies are currently unprofitable in this insightful guide that looks at recurring profit margins, from Dave Key, Managing Director of Cloud Strategies.
The Basics of Subscriber Management
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When creating a new customer account, your system should only collect information you absolutely need.
6 Key Elements of the Subscription Experience
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Some of the best attributes of the Subscription Experience developed by necessity and out of adversity.