Zuora’s online Master Services Agreement may be found at https://www.zuora.com/about/legal/
LAWS AND REGULATIONS
User’s access to and use of the Site is subject to all applicable international, federal, state and local laws and regulations.
The information and content available via the Site, including any software programs available on or through the Site (collectively, “Content”), is protected by copyright and intellectual property laws in the United States and other countries as well as by international treaties. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes. Any trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Zuora or their respective owners. Users are prohibited from using any Marks for any purpose, whether as metatags on other pages or websites on the Internet without the written permission of Zuora or the third party which may own the Marks. Zuora reserves all rights to its trademarks, service marks and logos, which together with the trademarks, service marks and logos of subsidiaries of Zuora will be collectively referred to as “Zuora Marks”. Use of the Zuora Marks is only authorized via a formal written agreement. If a formal written agreement licenses one or more of the Zuora Marks, unless the agreement provides other authorization, the use will be in accordance with the guidelines provided by Zuora and updated by Zuora from time to time.
Copyright © 2007-Present Zuora, Inc. All rights reserved.
Access to and use of password protected and secure areas of the Site, or Content provided in those areas or otherwise via the Site, is restricted to authorized users only. Such areas may contain Content that is the confidential information of Zuora. Any unauthorized use or distribution of such content is strictly prohibited. Users are subject to all applicable confidentiality provisions with respect to Content that is Zuora confidential information. To the extent Zuora provides for the download of software from the Site (“Software”), such Software is protected by the applicable copyright, patent or other intellectual property rights of either Zuora or the third party licensor. Any use of the Software is subject to the terms of the applicable end-user or open source license agreement. All evaluation Software is provided “AS IS” for evaluation and internal use only. User may not use evaluation Software for commercial, development or production purposes. In addition, evaluation Software may be time-disabled and may cease to operate after a period of time.
THIS SITE MAY PROVIDE LINKS TO OTHER SITES BY ALLOWING THE USER TO LEAVE THIS SITE TO ACCESS THIRD-PARTY MATERIAL OR BY BRINGING THE THIRD-PARTY MATERIAL INTO THIS SITE VIA “INVERSE” HYPERLINKS AND FRAMING TECHNOLOGY (A “LINKED SITE”). ZUORA DOES NOT CONTROL ANY LINKED SITE AND IS NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION, DATA, OPINIONS, ADVICE, OR STATEMENTS MADE ON A LINKED SITE. THE FACT THAT ZUORA HAS PROVIDED A LINK TO A SITE IS NOT AN ENDORSEMENT, AUTHORIZATION, SPONSORSHIP, OR AFFILIATION WITH RESPECT TO SUCH LINKED SITE, ITS OWNERS, OR ITS PROVIDERS. THERE ARE INHERENT RISKS IN RELYING UPON, USING, OR RETRIEVING ANY INFORMATION FOUND ON THE INTERNET, AND ZUORA URGES USER TO MAKE SURE TO UNDERSTAND THESE RISKS BEFORE RELYING UPON, USING, OR RETRIEVING ANY SUCH INFORMATION ON A LINKED SITE.
LINKED INTERNET SITES
Zuora prohibits caching, unauthorized hypertext links to the Site, and the framing of any Content available through the Site. Zuora reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the content available on any other Internet sites linked to the Site. Access to any other Internet sites linked to the Site is at the User’s own risk. User should be aware that Linked Sites may contain rules and regulations, privacy provisions, confidentiality provisions, transmission of personal data provisions, and other provisions that differ from the provisions provided on the Site. Zuora is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions. Any link to the Site must not misrepresent an affiliation or other relationship with Zuora nor misrepresent any possible endorsement by Zuora.
Information on the Site is not promised or guaranteed to be correct, current or complete, and the Site may contain technical inaccuracies or typographical errors. Zuora assumes no responsibility (and expressly disclaims responsibility) for updating the Site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, User should confirm the accuracy and completeness of all posted information before making any decision related to any services, products or other matters described in the Site. Zuora provides no assurances that any reported problems will be resolved, even if Zuora elects to provide information with the goal of addressing a problem.
THIS SITE AND ALL CONTENT ON THIS SITE IS PROVIDED TO USER “AS IS” WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING, INCLUDING FOR EXAMPLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS, SECURITY, ACCURACY, AND WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ZUORA MAKES NO WARRANTY THAT THE SITE WILL MEET USER’S REQUIREMENTS OR THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE.
ZUORA DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR (A) THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE THROUGH THE SITE BY ANY PARTY OTHER THAN ZUORA, (B) ANY CONTENT PROVIDED ON LINKED SITES, OR (C) THE CAPABILITIES OR RELIABILITY OF ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE.
LIMITATION OF LIABILITY
IN NO EVENT WILL ZUORA BE LIABLE TO ANY PARTY FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR (B) ANY DAMAGES WHATSOEVER IN EXCESS OF USD$100.00, INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR DATA, AND REGARDLESS TO THE FORM OF ACTION AND WHETHER IN CONTRACT, TORT, NEGLIGENCE, STATUTE, STRICT LIABILITY, OR OTHER LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH THE SITE, ANY CONTENT ON OR ACCESSED THROUGH THE SITE OR ANY SOFTWARE OR SERVICE AVAILABLE ON, LINKED TO OR FROM, DISPLAYING, OR USING THE SITE, AND EVEN IF ZUORA HAS BEEN ADVISED (OR SHOULD HAVE KNOWN) OF THE POSSIBILITY OF SUCH DAMAGES.
For information about Zuora’s privacy and security practices relating to visits to the Site, please review the Zuora Privacy Statement.
All press releases and other materials contained on the Site were, to the best of Zuora’s knowledge, timely and accurate when issued. However, the passage of time can render information stale, and User should not rely on the continued accuracy of any such material beyond the date of issuance. Zuora has no responsibility to update any information contained in any such material. All viewers should carefully check the dates of issuance of the material contained on the Site.
When User visits the Site or sends emails to Zuora, User is communicating with Zuora electronically. Zuora may respond to User by email or by posting notices on the Site, and User agrees that all such notices, disclosures and other communications provided to User electronically satisfy any legal requirement that such communications be in writing.
CHANGES TO TERMS
Zuora reserves the right to revise these Terms at any time and Users are deemed to be apprised of and bound by any changes to these Terms. Zuora will indicate that changes to these Terms have been made by updating the date indicated after “Effective Date” at the end of these Terms.
VIOLATIONS OF TERMS
Zuora reserves the right to seek all remedies available at law and in equity for violations of these Terms, including the right to block access from a particular Internet address to the Site. The failure of Zuora to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, User nevertheless agrees that the court should endeavor to give effect to the intentions of Zuora and User as reflected in the provision, and that the other provisions of these Terms remain in full force and effect. These Terms shall remain in full force and effect notwithstanding any termination of User’s use of the Site. These Terms will be interpreted without application of any strict construction in favor of or against User or Zuora. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by User, but may be assigned by Zuora without restriction.
User agrees to indemnify, defend and hold harmless Zuora, its subsidiaries and other affiliated companies (and the respective officers, directors, employees or agents of any such entities) from and against any and all claims, liabilities, damages, losses, costs, expenses and fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from User’s use (or use by anyone using User’s account, computer or software) of the Site or violation of these Terms. Zuora reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by User and, in such case, User agrees to cooperate with Zuora’s defense of such claim, and in no event may User agree to any settlement affecting Zuora without Zuora’s written consent.
ACCESS TO PASSWORD PROTECTED/SECURE AREAS
Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution. User is responsible for keeping passwords private, reporting changes in their status, and reporting suspected security violations or compromised access to User’s account.
Users of this Site agree to submit to the laws of the State of California, USA and applicable federal law without regard to conflicts of laws principles. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above disclaimers and limitations of liability may not apply to User. To the extent that Zuora may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of Zuora’s liability shall be the minimum permitted under such applicable law.
Effective Date: 3/13/2023