The following information shall serve to supplement (“Supplement”) the Zuora Privacy Statement (“Statement”) by explains how Zuora Inc. (“Zuora”) collects, processes, and shares personal information of residents covered by State Privacy Law. For the purposes of this Supplement, “State Privacy Law” means collectively, all United States state privacy laws and their implementing regulations, as amended or superseded from time to time, that apply generally to the processing of individuals’ personal information and that do not apply solely to specific industry sectors (e.g., financial institutions), specific demographics (e.g., children), or specific classes of information (e.g., health or biometric information). State Privacy Laws include the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (California Civil Code §§ 1798.100 to 1798.199) (“CCPA”). The terms “personal information”, “sale”, “selling”, “share” and “sharing” will have the meaning under the CCPA. Unless defined specifically in this Supplement, capitalized terms shall have the meaning set forth in the Statement.
Personal Information Zuora Collects, Processes and Shares under State Privacy Law
We collect and process personal information, and have for the preceding 12 months, including the following:
– If you request product information or customer support, or if you register to receive newsletters or other promotional material, we may collect your personal information including name, work e-mail, employer name, job title, work phone number, work location, and IP address in response to a request. We may also collect personal information if someone refers you to us or if you refer someone to us to receive information about our products and services.
– If you submit information to us, such as filling out a survey about your user experience.
– If you use social media features or interact with our Site (e.g., “like” or “share” buttons), we collect your personal information. The other website may also collect your personal information. Your interactions with the other site’s features are subject to the terms of the company providing the site.
Our sources of personal information may include:
We disclose your personal information to third parties as required for business purposes or under applicable law, including:
Categories of Data and Business Purpose
Zuora collects and processes, and has for the preceding 12 months, the following categories of personal information about California residents:
|Category of Personal Information||Examples|
|Identifiers, including any categories of Personal Information listed in Section 1798.80 of the CCPA||Name, address, email address, telephone number, employer information, IP address, or other similar identifiers, or transactions information|
|Commercial information||Records of products or services requested or considered|
|Internet or other electronic network activity information||Browsing history and information regarding interaction with the web site|
|Location data||Location information you provide as part of your request or registration or approximate location based on your IP address|
|Professional or employment-related information||Employer name or job title that you provide as part of your request or registration|
Zuora does not collect sensitive personal information in its capacity as a controller and therefore does not disclose Sensitive Personal Information for purposes other than permitted under applicable State Privacy Law.
We may use your personal information, including for the following purposes to:
Sale of Personal Information
We do not sell or share personal information and thus, we do not offer an opt-out. However, should this practice change, Zuora will provide specific notice and an opportunity to opt-out.
Your Consumer Rights
Depending on your location and subject to applicable State Privacy Law, you may have the following rights with regard to your personal information:
How To Exercise Your Rights
You may submit a request by contacting us at email@example.com. For security purposes, we may request additional information to verify your identity before further action is taken on your request.
If you have any questions regarding this Supplement, you may write to us at firstname.lastname@example.org.
Date: January 1, 2023