Learn more about how Genesys, a leading AI-powered experience orchestration platform, is using Workday and Zuora to transform finance and accounting to support continued international growth in an upcoming webinar.
Finance leaders used to record revenue. Now, they’re being asked to help engineer it.
Consumer buying preferences are changing faster than ever: more flexibility, more usage-based options, more ways to start small and scale. At the same time, AI-powered capabilities are multiplying the ways customers receive value: from per-inference and per-token billing to model-version access, fine-tuning credits, and packaged AI experiences.
To keep up, companies are under pressure to experiment with new bundles, trials, usage tiers, and outcome-based pricing. Meanwhile, boards and auditors still expect a fast, clean, compliant close.
The tension is real. Every contract change, usage event, and invoice eventually has to land in the general ledger, traceable and aligned with ASC 606 and IFRS 15. And while organizations are modernizing their finance backbone with cloud ERP, the upstream monetization layer often grows more complex than any single system was designed to handle alone. Transformation becomes unavoidable: businesses must adapt their architecture so finance can enable innovation without compromising control.
That’s where a new best-of-breed approach is taking hold, fueling the next chapter of transformation and growth for leading companies across industries. As part of our expanded partnership, Workday and Zuora have combined forces. Each has been named a Leader in the 2025 Gartner® Magic QuadrantTM for Cloud ERP Finance and the 2025 Gartner® Magic QuadrantTM for Recurring Billing Applications, respectively. In our opinion, Workday provides an Enterprise AI platform for people, money, and agents, serving as the trusted system of action for flexible planning, control, and compliance; Zuora provides the monetization engine built for dynamic revenue.
Workday and Zuora believe the Gartner positioning is more than a recognition. In our opinion, it signals market validation around product capability, scalability, and execution. For finance leaders, that means a proven path to support innovation without sacrificing the control auditors and boards require.
This isn’t choosing between an ERP and a billing platform. Together, we deliver an end-to-end order-to-cash solution that drives revenue visibility, audit readiness, and AI-powered insights with clean, connected data.
Workday Financial Management is the cloud-native system of record with AI at the core: providing the GL, close and consolidation, planning, and real-time reporting capabilities that finance depends on. With Workday, customers use the Intelligent Data Core, which includes Workday Accounting Center, to rapidly integrate granular monetization data, and transform it into detailed accounting entries and insights. Customers gain complete data lineage back to the source data, and gain the ability to analyze performance by product, region, or customer segment all within the same system.
We believe Workday’s position as a Leader in the 2025 Gartner Magic Quadrant for Cloud ERP Finance where Workday was positioned highest for Ability to Execute and furthest for Completeness of Vision reflects why the right ERP is essential: it anchors the office of the CFO on a single source of truth.
Zuora is purpose-built for subscription and usage complexity: flexible pricing and bundles, high-volume amendments, usage rating at scale, global payments, and automated revenue recognition for multi-element arrangements. Acting as a monetization sub-ledger, Zuora captures every order change, usage event, invoice, payment, and revenue schedule so the ERP doesn’t have to carry that operational load.
We believe Zuora’s placement as a Leader in the 2025 Gartner Magic Quadrant for Recurring Billing Applications reflects its role as the go-to platform for recurring and usage-based revenue.
AI is only as effective as the data behind it. Workday and Zuora create a consistent, well-governed data foundation that’s ready for AI modeling, forecasting, and automation. Workday provides the unified financial system of record, while Zuora captures monetization activity with precision. The result is clean, connected data, giving finance teams the confidence to apply AI without adding risk or complexity.
This partnership doesn’t just solve today’s challenges; it establishes the data backbone companies need for tomorrow’s AI-driven finance strategies.
Together, we believe Workday and Zuora’s recognition as a Leader creates a best-in-class platform to transform businesses and monetize with agility to ultimately grow with confidence.
Across industries, this architecture is already delivering results.
When an industry-leading print and digital media company set out to scale its digital subscription business globally, they knew they needed partners that could support the added volume and complexity. With Zuora, the company manages complex subscription bundles, promotions, and entitlements at scale, supporting more than 10 million digital subscribers. By pairing Zuora’s granular subscription and revenue data with Workday’s AI-ready financial and operational insight, finance can pinpoint which bundles, promotions, and customer segments drive sustainable growth, and where to invest next.
In healthcare technology, a provider’s business became increasingly usage‑driven, with complex scenarios that demanded best‑of‑breed billing and revenue capabilities.
By standardizing on Workday’s full financial suite as the modern accounting core and Zuora as the unified order‑to‑revenue solution, the organization is rebuilding its revenue engine on a much stronger foundation. Together, Workday and Zuora are giving this risk‑averse, highly regulated organization a path to scalable, trusted revenue architecture.
A global communications and productivity platform evolved from a single‑purpose meetings provider into an AI‑driven productivity platform. To support that shift, the company employs multiple monetization models beyond traditional subscriptions, including usage‑based pricing for events and a universal credit plan for ISVs and developers. Zuora’s platform supports enterprise‑grade pricing and packaging, deep usage insights, and the operational backbone needed to launch and iterate offers quickly.
Paired with a modern finance backbone like Workday, this kind of monetization engine gives finance leaders the visibility and control required to support ambitious go‑to‑market shifts without losing confidence in the numbers.
Different industries, different complexity, but the same underlying pattern: Workday as the ERP backbone, Zuora as the monetization engine, and an integration designed to keep data clean, connected, and ready for analysis.
Finance transformation is no longer optional. With AI-driven products, usage-based models, and faster go-to-market experimentation, organizations need an architecture that lets finance enable innovation without creating risk or slowing the close. The practical answer is a best-of-breed finance platform.
When finance transformation is this critical, it pays to engage with proven partners, vendors, and companies.
Learn more about how Genesys, a leading AI-powered experience orchestration platform, is using Workday and Zuora to transform finance and accounting to support continued international growth in an upcoming webinar. For more details on the expanded partnership, visit here.
Gartner, Magic Quadrant for Cloud ERP Finance, Mike Helsel, Irmina Melarkode, Nick Duffy, Nisha Bhandare, 27 October 2025
Gartner, Magic Quadrant for Recurring Billing Applications, Mark Lewis, Robert Anderson, 13 October 2025.
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