We help businesses activate monetization strategies and drive recurring growth

The Subscribed Institute is a dedicated think tank focused on the challenges and opportunities of the Subscription Economy. With more than 1,500 executive members from over 600 companies around the world, the Institute serves as a unique source of ideas, data, and connections for business leaders around the world.

Why Zuora’s Subscribed Institute?

  • Short, High-Impact Engagements

    Fast, focused strategy sessions to align your team and drive action.

  • Benchmark-Backed Insights

    Every recommendation is grounded in proprietary industry data.
  • Deep Monetization Strategy Expertise

    Our strategists are operators with years of experience across recurring revenue models.

Data-Driven Insights for Recurring Revenue Strategy

You launched a successful recurring revenue offering, but the game keeps changing. One day it’s subscriptions, the next it’s usage-based, hybrid, or something new entirely. With AI accelerating change, you’re essentially chasing a moving target. That’s why we created the Subscribed Institute.

Our data uncovers how leading companies are adapting to the evolving mix of monetization models—recurring, consumption, one-time, and beyond. We partner with firms like BCG, McKinsey, and INSEAD to deliver forward-looking benchmarks and practical frameworks.

Because the truth is: you don’t know how you’ll need to price and package next week, let alone next year. But with the right data, you can stay agile—and stay ahead.

Our Services

 

From strategy to execution, our expert-led engagements are designed to help you navigate the complexities of modern monetization. Whether you’re optimizing pricing, launching a new offering, or assessing operational readiness, we deliver structured services to help you align leadership, refine your approach, and execute with confidence. Each engagement is tailored to accelerate your growth and adaptability in today’s dynamic market.

The Team

Amy Konary

SVP, Subscribed Institute

Michael Mansard

Director, Subscribed Institute

David Warren

Director, Subscribed Institute, North America

The Subscribed Institute gives senior executives a forum to ask the big, hard questions in a room with experts and peers. My team is in the trenches…and I want to be out ahead of them thinking about what will come next.”

– Jenny Connelly
SVP Product at PMC

A forum for executives to share best practices and learn from each other so we can provide value to the organization”

– Adelina Pepenella
CFO at New York Magazine

Subscribed Strategy Group

As the Institute’s advisory arm, the Subscribed Strategy Group works with company leaders to help them apply learnings and best practices gleaned from our work with over a thousand subscription companies around the world. The group collaborates one-on-one with executives to chart a strategic, customized path toward recurring revenue business model success by identifying and removing business obstacles, building internal capabilities and commitment, and navigating an accelerated journey to usership.

Featured resources from leading experts

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Guide
The Future of GenAI Pricing Metrics and Models
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The Leading Packaging Models for GenAI
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Guide
Retaining customers and growing revenue in manufacturing
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Customer acquisition, retention, and expansion for growth
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Guide
How SaaS companies are navigating a challenging market
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Guide
The 4 GenAI monetization avenues
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Guide
Tackling recurring payments for Product-As-A-Service
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Guide
Monetizing GenAI: Why most SaaS companies are missing out
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Guide
How Product-As-A-Service impacts finance and accounting
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Guide
The 3-10-50 funding model for Product-As-A-Service
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Guide
How inflation can unexpectedly boost as-a-service OpEx models
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Guide
The Modern Business CFO
The CFO’s role has shifted. CFOs are now tasked with strategic planning, data-driven decision-making, continuous risk management, and digital transformation.
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A New Formula For Growth
This groundbreaking whitepaper by Michael Mansard, EMEA Chair of the Subscribed Institute, with contributions from Wolfgang Ulaga, Senior Affiliate Professor at INSEAD explains how the Subscription Economy can reignite growth in the financial services industry.
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Good-Better-Best Pricing Guide
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The Subscription Offering Design Assessment
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The Subscriber-Focused Delivery Model
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Value Based Pricing
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Future-Proof Your Business with the Subscription Model
The subscription business model is proving to be very resilient in these extremely uncertain market environments that demand a great deal of flexibility from vendors and value predictable and steady revenue streams.

Benchmarks/Insights

How Much Revenue Is Driven by Existing Subscribers?

Benchmarks/Insights

Super Retainers: Media Edition

Benchmarks/Insights

2023 Subscription Economy Index

Benchmarks/Insights

Super Retainers: Early Lessons For Uncertain Times Ahead

Benchmarks/Insights

Usage-Based Pricing in Subscription Businesses

Benchmarks/Insights

12 Data-Driven Pricing & Monetization Strategies for B2B

Benchmarks/Insights

Data-Driven Methods to Improve Your NRR

Benchmarks/Insights

The Subscription Economy in 5 Charts

Benchmarks/Insights

How Customers Pay Impacts How Long They Stay

Benchmarks/Insights

How to Nail the Land and Expand Model to Drive Subscription Growth

Benchmarks/Insights

The Definitive Guide to Subscription Metrics

Benchmarks/Insights

Payment Terms
Impact on B2B Subscription Growth

Benchmarks/Insights

Product Catalog Optimization: Impact on B2B Growth

Benchmarks/Insights

The Subscription Economy in 5 Charts

Strategic Guidance

How Decathlon Is Embracing The Subscription Economy To Power New Sustainable, Business Models

Strategic Guidance

The Car Subscription Race is On, and the Frontrunners will Surprise You

Strategic Guidance

Evolution Of The Recurring Revenue Business CFO

Strategic Guidance

How General & Grocery Retailers Are Fighting Back With Subscription Models

Strategic Guidance

Revenue Recognition for Subscriptions? The Answer is Automation

Strategic Guidance

Industrial Companies Shifting to Subscription Need to Think Beyond Technology

Strategic Guidance

A Guide to Establishing a Pricing Function

Strategic Guidance

How Direct-to-Consumer Companies Can Unlock Value In Their Subscription Business

Strategic Guidance

How Zuora’s SSG Helped a Major Auto OEM Launch and Monetize Connected Services

Strategic Guidance

10 Digital Strategies to Grow Subscription Revenue

Strategic Guidance

Manufacturing GTM Strategies for Industry 4.0

Strategic Guidance

Revenue Recognition for Subscriptions? The Answer is Automation

Strategic Guidance

Reimagining the Channel Experience for the Subscription Economy

Strategic Guidance

Manufacturing GTM Strategies for Industry 4.0

Strategic Guidance

Revenue Recognition for Subscriptions? The Answer is Automation

Frameworks/Models

Future-Proof Your Business With the Subscription Model

Frameworks/Models

The Subscription Offering Design Assessment

Frameworks/Models

Attract and retain value-conscious customers with consumption-based pricing

Frameworks/Models

The Unified Subscription Adoption Model: 13 Attributes of Subscription Success

Frameworks/Models

A New Formula For Growth: The Financial Services Industry and the Subscription Economy

Frameworks/Models

Value-based Pricing: Impact on B2B Business Growth

Frameworks/Models

Pricing Transformation:
Managing The Transition To A New Price System

Frameworks/Models

Tapping Into The Subscriber Psychology With Good Better Best

Frameworks/Models

The Subscriber Focused Delivery Model

Interested in learning more?

Talk to one of our experts today or speak to your account executive about scheduling a conversation.