How to Win with Subscription Pricing Models

Last week we launched The Academy, a new educational site dedicated to helping companies build and run amazing subscription-based businesses. One of the content areas that always generates a lot of interest is subscription pricing and packaging. We do many live events and webinars every year and it continues to be a topic subscription business […]

Letter from our CEO: The World Subscribed is a Brave New World

By Tien Tzuo, CEO Six years ago, we introduced an exciting new vision of a world subscribed. A vision where all of us are no longer buying products, but instead subscribing to services to meet our every day needs. Fast forward six years, our customers are leading a disruptive transformation in global commerce. The services […]

Faster Time to Commerce? Check Out Our New REST APIs

By Ben Wu Sr. Director of Product Management   Hello World!  Today, Zuora announced availability of a new set of REST APIs to enable faster storefront integrations.  I’m proud and excited to have been part of the product development team at Zuora that helped deliver them. I’ve been both a product manager and developer throughout […]

Subscription Economy is Thriving – New Data Shows Opportunities for Services and Consumers

Joe Andrews Sr. Director, Marketing   Are consumers facing subscription fatigue? A survey highlighted in TechCrunch last week sought to understand the implications of the growing number of subscription services on consumers. The hypothesis that consumers may be saturated by their subscriptions – and looking to curtail their monthly spend, could mean potential fallout for […]

The 4 Reasons Why Zynga is Doomed

by Chris Holt, Marketing What’s the fastest growing segment of the entertainment industry? And what industry has increasingly become the focus of not only the media, but Hollywood actors and technology giants? The answer to both questions is the video gaming industry, and like many industries, it’s in the midst of transformation thanks to the […]

Zuora Named Top OnDemand “Company of the Year,” 16 Customers Also Honored

by Tien Tzuo, Founder & CEO   Today, I feel honored to announce that we’ve been named AlwaysOn’s OnDemand Company of the Year.     In selecting Zuora, AlwaysOn stated, “With early market entry, strong revenue, and an extremely stable, secure, and useful suite of products, Zuora’s success and continued growth is indicative of its ability […]

Chargebacks – Prevention Beats the Cure Any Day

By John Banks, Sr. Director, Product Management   Operating a subscription-based business imposes unique challenges on different types of businesses.  For our customers who often deal with a high volume of transactions, one of the biggest issues they run into is chargeback management.   “Chargebacks” are the reversal of a prior sale transaction between a merchant […]

Subscription Commerce Goes International

By Kyle Christensen, Senior Director of Product Marketing   We’ve been saying it for years:  “The world is moving to the Subscription Economy.”  And we mean the world.  There’s no better example than our customer Jimdo, who started their website-building platform out of Germany, and who have since expanded across the globe into 11 languages […]