How Zuora Built a Customer Success Culture

By Todd Pearson, SVP of Customer Success   There’s an increased emphasis on Customer Success today by companies with a recurring revenue models. Above all else, happy and healthy customers are the lifeblood of any subscription business. But how do you build and maintain this culture in your organization? Dan Steinman of Gainsight recently wrote about this. Here, I’d […]

Subscription Commerce Goes International

By Kyle Christensen, Senior Director of Product Marketing   We’ve been saying it for years:  “The world is moving to the Subscription Economy.”  And we mean the world.  There’s no better example than our customer Jimdo, who started their website-building platform out of Germany, and who have since expanded across the globe into 11 languages […]