Tien Tzuo, widely recognized as one of the thought leaders in the software-as-a-service industry, founded Zuora in 2007. As Zuora’s CEO, Tzuo has not only built one of the fastest growing SaaS companies, he’s also evangelized the shift to subscription based business models and the complex billing structures they inherit, coining the phrase Subscription Economy. In an effort to empower this new Subscription Economy, Tzuo has spent over six years working with the best companies in the world to build an award-winning platform powerful and flexible enough to fuel any subscription business.
Before Zuora, Tzuo was one of the ‘original forces’ at salesforce.com, joining as employee number 11. In his 9 years at salesforce.com, Tzuo built salesforce.com’s original billing system and held a variety of executive roles in technology, marketing, and strategy organizations, including building out the product management & marketing organization, serving as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.
Tzuo holds a bachelor’s degree in electrical engineering from Cornell University and a master’s in business administration from the Stanford Graduate School of Business. He was named CMO of the Year Finalist by the CMO Council and BusinessWeek Magazine while at salesforce.com and is on DestinationCRM’s Who’s Who in CRM list. He is on the Board of Directors for Network for Good.