Unlock accurate, auditable
usage-based pricing and billing
Meter, bill, and recognize revenue for usage-based pricing in a single solution purpose-built for finance teams
CHALLENGES
SaaS companies have embraced usage pricing, but is your quote to cash keeping up?
Manual B2B contracts
Commercial models for contracted, committed, or prepaid usage require manual intervention for every deal
Customer disputes and usage discrepancies
Finance teams are spending increasingly more time justifying billing disputes while the customer experience suffers
Inaccurate revenue reconciliation and reporting
Usage data adds yet another number to tie out each period and has its own unique revenue recognition rules to maintain financial complianceSOLUTION
Flexibly price and
automate usage contracts
Enable usage-based pricing out of the box, with automation for trial upgrades, usage top ups, overages, and discounts.
- Configure usage-based pricing from pay as you go, usage tiers, volume blocks, or overage rates
- Automate contracted usage with out of the box support for prepaid usage models, token-based usage, committed usage levels, or multi-year usage agreements
- Flexibly change or amend contracts with options for usage top-ups, tier upgrades, and volume discounts
A Recognized Leader
Zuora recognized as a Leader in the 2025 Forrester Wave: Recurring Billing Solutions
Keep your customers and sales teams informed
Give customers accurate, detailed usage information on their invoice and in your customer portal, alongside insights for sales teams.
- Real time usage rating so that finance teams are always working from the most up to date billing information
- Detailed usage invoices with line level detail into exactly how a customer was charged
- Embeddable widgets to surface rated and billed usage directly into your CRM or customer portal
Forecast, reconcile, and report usage revenue
Accurately track back every single usage event for efficient revenue reporting and forecasting.
- Streamlined reconciliation with usage records, billing data, and revenue all in a single system
- Audit-ready usage reporting with the ability to track back revenue down to the individual usage record
- Usage performance obligation templates to accelerate revenue recognition for any usage model
- Usage revenue forecasting based on actual customer usage
After outgrowing spreadsheets, Zoom adopted Zuora as their order-to-cash platform in 2015, before raising Series C. Zoom continues to run their multi-billion dollar business on Zuora today.
Zendesk became a Zuora customer in 2010 when they had 5000 accounts. They’ve scaled with Zuora through the years and continue to run their entire order-to-cash process on Zuora today.
It’s reassuring to know that with Zuora we can continue to scale our business to meet the needs of our growing global customer base.
Lauren Feeney, Financial Controller, Secureframe
Your journey starts here
As your customers change how they want to access your products and services, you have to evolve how you do business. Learn more about how our leading Subscription Economy® solutions have helped many of the world’s most innovative subscription businesses succeed.