"When we were looking to implement Zuora, the main goal that we needed to solve for early on was scalability, to be able to support tremendous growth in a short period of time."
– Bart Hacking, CFO, BetterCloud
As your business model shifts from selling one-time products to selling subscriptions, the way you process transactions becomes inherently more complex. Keep your team lean and efficient by using Zuora to automate your recurring billing, payments, revenue and month-end close processes.
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Restrict access to financially sensitive data between entities
Track financial changes with timestamps, user names and amount changed
Manage segregation of duties with role based permissions and controls
Automatically prevent any further changes to a closed accounting period
Embracing the subscription business model means turning your transactional customers into long-term subscribers. This new model requires you to measure the health and performance of your business using a whole new set of non-GAAP metrics based on a deep understanding of your subscribers.
The amount of money coming in every year for the lifetime of the contract driving revenue predictability
The sales, marketing and onboarding costs that are required to earn $1 in additional Annual Recurring Revenue (ARR)
The number of recurring dollars retained from upsells, downsells and customer churn
Subscription metrics are incredibly hard to get when your customer data is buried everywhere. Zuora provides key subscription metrics right out of the box and allows you to drill into the underlying subscriber behavior driving key outcomes such as churn. Zuora is the only solution that combines your financial data with your subscriber behavior data. With Zuora’s analytics capabilities, you can:
– Bart Hacking, CFO, BetterCloud