Preparing for the next IPO wave: Essential steps for exit readiness

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It’s no secret that Initial Public Offering (IPO) activities have been down in recent years, with many companies reverting to private or private equity (PE) backed statuses. This period of low activity has been longer than previous downturns, due to the massive blow dealt by the Covid-19 pandemic. However, the economy is notoriously cyclical and […]

Genesys forges a path to GenAI innovation and monetization

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Genesys, a leading provider of contact center as a service (CCaaS), is at the forefront of integrating generative AI (GenAI) into its offerings. This strategic move, first announced in June last year, has been years in the making and is now showing significant results. With over 1.5 million agents utilizing the platform and more than […]

Beyond KPIs: Benchmarks that Empower Modern Businesses

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Revenue Operations leaders have been tracking KPIs (Key Performance Indicators) like “ARR”, “MRR”, and “Churn Rate” since the early aughts when SaaS models first started gaining steam amongst software companies. These metrics were a great starting point for plotting year over year trends, but how much can they really tell you? They can’t answer deeper […]

Streamline Data Integration with Zuora for Better Insights

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Data professionals face a crucial challenge in today’s fast-paced modern businesses, where data is key to making informed decisions: accessing and integrating data from various platforms quickly and accurately. As a data analyst, engineer, or business intelligence specialist, you’ve likely experienced the struggle of juggling multiple data sources and dealing with slow or manual integration […]

Zephr Subscriber Experience Demo

See how Zephr helps you deeply understand your customers, rapidly experiment with subscriber journeys, and create targeted offers that drive customer lifetime value. Resources on revenue recognition for you REPORT Automated Revenue Management Market Ratings and Buyer’s Guide by MGI ResearchIn this MGI 360 Market Ratings Report (MRR) and Buyer’s Guide, you’ll learn how Zuora […]

3 Ways to Reduce Payment Declines and Minimize Revenue Loss

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Whether you’re measuring your customer numbers or your revenue, churn is a critical metric for subscription businesses. The main reason? Churn is expensive: acquiring new customers costs five to 25 times more than keeping the ones you have. And churn doesn’t just cost you now—you lose out on future profits, too.   Voluntary vs. Involuntary […]

The Shift Towards Flexible Payment Systems in the Digital Age

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Revolutionizing Customer Transactions Andreas Martin, Sr Director, Solutions Management for B2C, shares his insights into the changing world of customer payments. Businesses across the board are undergoing a significant paradigm shift in how they approach customer transactions. This transformation transcends the mere adoption of new technologies; it marks a fundamental change in strategy to accommodate […]

Zuora to Acquire Togai, Enhancing Usage-Based Offerings Amid the GenAI Explosion

Acquisition empowers developers and finance teams to accelerate usage-based offerings REDWOOD CITY, CALIF., April 30, 2024 – Zuora, Inc. (NYSE: ZUO), a leading monetization suite for modern business, today announced its planned acquisition of metering and rating solution Togai, enhancing its usage-based offerings. With Togai’s low-code builder and developer-friendly interface to quickly configure metering and […]

2024 Monetization Outlook: Strategies for Recurring Growth – On Demand

On-Demand Webinar 2024 Monetization Outlook: Strategies for Recurring Growth Explore insights from the newly-published Subscription Economy Index™(SEI), Zuora’s benchmark report that has been published since 2016, which analyzes the growth and resilience of businesses leveraging various monetization models designed to create recurring growth. This edition of the SEI (as of April 2024) features new data […]