Corinna Rosskne, Business Operation Analyst at Planday on how Zuora makes it easy to access key customer data and metrics to help Planday boost business growth.
Zuora helps me as a business operations analyst to keep track on how a customer evolves across the whole customer journey – from the first invoice to the last invoice. Upgrades, downgrades, payments, churn risks...those are metrics we need to track and understand how a customer behaves. Those metrics that are crucial for me.
Corinna Rosskne, Business Operation Analyst