As business models shift, so too do the ways success is measured. A new set of operating metrics is needed in the Subscription Economy.
Unlike traditional financial metrics, these metrics are forward-looking metrics that give insight into your customer’s success. There are many theories about these metrics and those theories have evolved over the past 5 years. Zuora now presents you with a chance to learn from the experiences of finance and operations experts who have steered a subscription business through multiple stages of growth and maturity.
Watch the webinar and learn:
- How best-in-class companies are measuring their customers' Subscription Experience across the entire lifecycle, from marketing influence to sales effectiveness to customer adoption and success
- How you should think about these metrics differently as your business goes through different stages of growth and its lifecycle
- How to empower your teams, solidify your company’s relationships with your customers, and be the prime catalyst for major growth in your business