New Operating Metrics: Subscription Launch Edition

Subscription businesses need to track a whole new set of operating metrics.

At Zuora, we capture these relevant metrics in an internal reporting framework we call PADRE, which stands for Pipeline, Acquire, Deploy, Run, and Expand. 

In this ebook, we pull back the curtain on PADRE to give you the tools to help you understand: 

• What levers drive your pipeline
• The effectiveness of your sales organization
• Which metrics are key to customer retention
• The success of your subscription offerings
• How to hold internal departments accountable for supporting the customer relationship throughout the subscriber lifecycle
• And more!