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Workflow

Connect and orchestrate your systems and processes

Bridge your business together

Workflow opens the Zuora Central Platform to orchestrate your subscription business instead of using hard code and manual workarounds.

Remove all barriers

Connect your ecosystem. Workflow triggers time-saving processes across multiple systems in your technology stack, helping every team stay in sync.

The toolkit of your business' future

You're not on your own. Workflow includes a pre-built library of templates based on best practices from the 1000+ subscription companies we've worked with.

Communication Workflows

Communicate subscription updates, invoices, and transaction confirmations to customers from a single hub.

Provisioning Workflows

As subscription services change, trigger flows to grant revoke, or modify access to the on-going services from a single place.

Data Integration Workflows

Integrate with third party systems to keep sales, service, and finance teams up-to-date with the latest subscription information.

Order-to-Revenue Workflows

Communicate subscription updates, invoices, and transaction confirmations to customers from a single hub.

Build endless possibilities

Workflow is designed for the technical user. If you can dream it, you can build it.

  • Run workflows in asynchronous and responsive execution mode
  • Create multiple workflow paths with case statements
  • Write and execute custom code via AWS Lambda for any use case

Be the strategic conductor of your business

With the Workflow Control Panel, any business user can monitor automation progress and manual approval steps. With these insights, you can improve efficiencies in your subscription operations.

Ready to explore more?

Dive in to learn about how the Zuora platform can extend, integrate, and orchestrate subscriptions from a single platform.

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