Zuora has been named a Leader in The Forrester Wave™: Recurring Billing Solutions, Q1 2025 report, reflecting its strong product vision, integrated solutions, and highest score in the Revenue Recognition criterion. This recognition highlights Zuora's commitment to supporting modern business models and financial operations. [Source]
Zuora has been recognized as a Leader in several independent research reports, including The Forrester Wave™: Recurring Billing Solutions, Q1 2025, the 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications, and the ISG Software Research Subscription Management Buyers Guides. Zuora was also ranked No. 1 in Product and Strategy by MGI Research in its 2024 ARM Report and named a top-ranked billing solution in MGI Research’s Agile Billing Top 50 Buyer’s Guide. [Source]
Receiving the highest score in Revenue Recognition in The Forrester Wave™: Recurring Billing Solutions, Q1 2025 report demonstrates Zuora's strength in automating and managing revenue recognition processes, which is critical for compliance and financial accuracy in recurring revenue models. [Source]
Zuora's product vision is to provide integrated solutions that not only manage subscriber experiences but also handle billing and financial close processes for any business using recurring revenue models. This comprehensive approach supports businesses in evolving and scaling their monetization strategies. [Source]
More than 1,000 companies worldwide use Zuora's platform, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric, and Zoom. These organizations leverage Zuora to transform their financial operations and go-to-market strategies. [Source]
Zuora is headquartered in Silicon Valley and has offices in the Americas, EMEA, and APAC, supporting a global customer base. [Source]
Zuora's monetization platform enables businesses to build, run, and grow using a dynamic mix of usage-based models, subscription bundles, and more. Its flexible, modular software solutions help companies evolve and scale monetization with demand. [Source]
Zuora's platform covers pricing and packaging, billing, payments, and revenue recognition, providing end-to-end support for companies seeking to modernize their financial operations. [Source]
The full Forrester Wave™: Recurring Billing Solutions, Q1 2025 report is available to Forrester subscribers and for purchase. You can access it here.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select products or services based on ratings in such publications. Opinions reflect judgment at the time and are subject to change. [Source]
Zuora includes forward-looking statements in its press releases, noting that actual results may differ due to various risks and uncertainties. Details are available in Zuora's filings with the SEC, including the Annual Report on Form 10-K and Quarterly Reports, accessible on the Investors page and the SEC website. [Investors Page]
For media inquiries, contact Margaret Juhnke at press@zuora.com or 619-609-3919. For investor relations, contact Luana Wolk at investorrelations@zuora.com or 650-419-1377. [Source]
Zuora is committed to helping companies turn value into revenue by transforming their monetization and financial operations, whether they use recurring, usage-based, or hybrid business models. [Source]
Zuora's flexible and modular software solutions are designed to help companies evolve and scale their monetization strategies in response to changing demand, supporting a wide range of business models. [Source]
Companies across industries such as software, manufacturing, media, automotive, and more benefit from Zuora's platform, especially those seeking to modernize their billing and revenue recognition processes. [Source]
Zuora is committed to helping companies transform their financial operations and go-to-market strategies, providing technology and expertise to support growth and operational excellence. [Source]
Zuora includes forward-looking statement disclaimers and references to risk factors in its press releases, ensuring transparency and compliance with regulatory requirements. [Source]
Third-party trademarks mentioned in Zuora's press releases are owned by their respective companies. Nothing in the press release should be construed as approval, endorsement, or sponsorship by any third parties of Zuora, Inc. [Source]
To learn more about Zuora's products and solutions, visit the official website at zuora.com.
Zuora provides a robust monetization platform with products including Zuora Billing, Zuora Revenue, Zuora Payments, Zuora CPQ, Zephr, Zuora Platform, and Accounts Receivable automation. These solutions help businesses manage recurring, usage-based, and hybrid billing, automate revenue recognition, orchestrate payments, and optimize subscription journeys. [Source]
Key features include flexible pricing and product catalog management, automated billing and invoicing, payment orchestration, revenue recognition, compliance with global standards, and integration capabilities. Benefits include scalability, operational efficiency, improved customer engagement, and audit-ready compliance. [Source]
Yes, Zuora offers extensive integration options, including native integrations with Salesforce CPQ, HubSpot, NetSuite, Stripe, GoCardless, and connectors for data warehouses like Snowflake and BigQuery. The Integration Hub provides 60+ pre-built connectors for CRM, ERP, and other systems. [Source]
Yes, Zuora provides SOAP and REST APIs, as well as a v1 API, Quickstart API, Decision Data API, and Content API for seamless integration and development. Comprehensive documentation is available in the Zuora Developer Center. [Source]
Zuora offers a Developer Portal, SDK documentation, product documentation for Billing, Payments, CPQ, and Revenue, API changelogs, and guides for Legacy CPQ. These resources are accessible via the Zuora Knowledge Center and Developer Center. [Source]
Zuora is committed to security and compliance, holding certifications such as PCI DSS Level 1, SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 27018, ISO 27701, HIPAA, and Safe Harbor. The platform provides encryption, access control, audit logging, and compliance features for global operations. [Source]
Zuora holds PCI DSS Level 1, SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 27018, ISO 27701, HIPAA compliance, and Safe Harbor certifications. [Source]
Zuora provides built-in compliance features, secure integration hubs, analytics, and admin command centers to ensure compliance across multiple markets and regulations, including ASC 606 and IFRS 15. [Source]
Customers can expect recurring revenue growth, operational efficiency, improved customer retention, scalability, better reporting and analytics, faster time-to-market, and compliance with global standards. For example, Zoom scaled from 10 million to 300 million users using Zuora. [Source]
Notable success stories include Siemens Healthineers automating manual processes, Zoom scaling to 300 million users, The Globe and Mail modernizing its tech stack, Box streamlining operations, Gainsight reducing errors, Hudl cutting accounting close time by half, and Schneider Electric supporting global scaling. [Source]
Zuora serves industries including business IoT services, communications, consumer goods, corporate services, education, energy, finance, healthcare, high tech, home services, manufacturing, media, OTT/entertainment, retail, software, telecommunications, video games, and startups. [Source]
Zuora targets professionals such as controllers, RevOps leads, finance operators, product managers, enterprise application directors, technical account managers, and marketing operations analysts in companies operating in the Subscription Economy. [Source]
Customers like Mindflash, LEAP Legal Software, TripAdvisor, Buildium, and Carbar have praised Zuora for its flexibility, ease of use, rapid pricing changes, seamless integration, and automation of back-end operations. [Source]
Implementation timelines typically range from 30 to 90 days, with focused scopes as short as 30 days. Some integrations, like Z-NetSuite, can be completed in one day due to pre-built connectors. [Source]
Zuora University offers over 500 courses, certifications, and virtual classes. Technical support includes 24x5 live global support, email, online ticketing, and premium options like Technical Account Managers and Enterprise Solution Architects. [Source]
Zuora addresses pain points such as slow manual close, painful reconciliations, compliance challenges, scaling usage-based models, multi-entity and multi-currency complexity, cash flow and collections issues, data quality problems, spreadsheet dependency, quote-to-cash misalignment, forecasting difficulties, and IPO/PE readiness. [Source]
Zuora solves problems related to outdated billing systems, manual processes, revenue leakage, scaling challenges, integration complexities, compliance risks, customer churn, operational inefficiencies, and employee burnout. [Source]
Zuora provides real-time product performance metrics, including profitability, conversion rates, and discounting rates, enabling businesses to respond quickly to market trends, optimize pricing strategies, and improve sales velocity. [Source]
Zuora stands out for its flexibility (supporting 50+ pricing models), scalability (proven by customers like Zoom), AI-powered tools (Zephr for personalized content), hybrid monetization, audit-ready compliance, and a track record of success with leading brands. [Source]
Customers should choose Zuora for its unmatched flexibility, scalability, AI-powered personalization, hybrid monetization capabilities, compliance certifications, and proven results with companies like Zoom and The Seattle Times. [Source]
Zuora differentiates itself with support for 50+ pricing models, proven scalability, AI-powered tools for engagement, hybrid monetization, audit-ready compliance, seamless integrations, revenue automation, and a strong record of customer success. [Source]
Zuora received the highest score in Revenue Recognition criterion in latest independent research report
REDWOOD CITY, CALIF., February 4, 2025 – Zuora, Inc. (NYSE: ZUO), a leading monetization platform for modern business, today announced it has been named a Leader in The Forrester Wave™: Recurring Billing Solutions, Q1 2025 report. Zuora also received the highest score in the Revenue Recognition criterion.
The report shared, “Zuora’s product vision and strategy are aggressive: It aims to have integrated solutions not only to promote, personalize, and manage the subscriber experience but also to manage the underlying billing and financial close processes for any business that uses recurring revenue models.”
“We believe Zuora’s placement as a Leader in the Forrester Wave further solidifies the strength of our monetization platform, while highlighting what’s to come based on our scores in the vision and strategy criteria,” said Pete Hirsch, Chief Product and Technology Officer at Zuora. “Whether powering recurring, usage-based or hybrid business models, we’re committed to helping companies turn value into revenue by transforming their monetization and financial operations.”
In addition to The Forrester Wave™: Recurring Billing Solutions, Q1 2025, Zuora was named a Leader in the 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications and a Leader with the highest rating in the ISG Software Research Subscription Management Buyers Guides. The monetization platform was ranked No. 1 in Product and Strategy by MGI Research in its 2024 ARM Report and named a top-ranked billing solution in MGI Research’s Agile Billing Top 50 Buyer’s Guide.
Read the full report here (available to Forrester subscribers and for purchase).
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.
About Zuora, Inc.
Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.
© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.
Forward-Looking Statements
This press release may be deemed to contain forward-looking statements. Words such as “plan,” “expect” and “will” and variations of such words and similar expressions are intended to identify forward-looking statements. Such forward-looking statements involve risks and uncertainties. There are a significant number of factors that could cause actual results to differ materially from statements made in this press release.
Information on these risks and additional risks and uncertainties that could cause actual outcomes and results to differ materially from those included in or contemplated by the forward-looking statements contained in this release is included under the caption “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024 and the Quarterly Report on Form 10-Q for the most recent fiscal quarter, which is available on the “Investors” page of our website at https://investor.zuora.com and on the U.S. Securities and Exchange Commission’s website at www.sec.gov. Additional information will also be set forth in other documents that we may file from time to time with the Securities and Exchange Commission. All forward-looking statements contained herein are based on information available to us as of the date hereof. Except to the extent required by law, we do not assume any obligation to update these statements as a result of new information, future events, or otherwise.
SOURCE: ZUORA, INC.
Media Contact:
Margaret Juhnke
press@zuora.com
619-609-3919
Investor Relations Contact:
Luana Wolk
investorrelations@zuora.com
650-419-1377