Zuora Enables Growth, Reduces Time to Invoice and Increases Productivity at Marketsync

December 23, 2008

SAN FRANCISCO, CA — DECEMBER 23, 2008 — Zuora, Inc., the fastest-growing on-demand subscription billing and payment service, announced that its customer, Marketsync, has reduced time to invoice and increased productivity since deploying Z-Billing. With Zuora, Marketsync is able to focus resources on sales and company growth instead of on a complicated, manual billing process.

Marketsync’s flagship product is direcTouch, a software-as-a-service application that automates the generation, delivery and tracking of professional correspondence for sales professionals. direcTouch enables salesforce.com users to send out sales and marketing communications on demand. direcTouch customers have widely varied contracts — Some pay quarterly, others yearly, and new subscriptions are added at different times and under different contract terms throughout the year. A major benefit of Zuora’s is its ability to sort through these different and complicated terms. In addition, Marketsync required a flexible and customizable billing solution able to do the following things:

  • Reduce the the amount of staff time and resources required to accurately process billing
  • Accurately determine sales tax obligations when delivering a variety of services to a diversified, multi-state customer base
  • Meet the billing terms demanded by clients, whether monthly, quarterly, or biannually
  • Integrate seamlessly with existing salesforce.com and Great Plains implementations

Z-Billing from Zuora was the only product on the market able to meet Marketsync’s needs.

With Zuora, Marketsync was able to collect cash faster, automate invoice tracking and focus on company growth and sales.

“Marketsync would not be able to continue its rapid growth rate without Zuora and Z-Billing,” said Jeremy Whiteley, Founder and Vice President, Marketsync. “Our previous, manual billing process took far too much precious time away from our customer service and business development efforts.”

“It’s shocking, but true – there are companies out there losing potential business because the team spends too much time fiddling with invoicing instead of communicating with customers and making sales,” said Tien Tzuo, CEO, Zuora. “Zuora is focused not just on solving this problem, but on innovating new ways for companies to monetize and create flexible billing solutions.”

Zuora launched its first product, Z-Billing, in May 2008. Z-Billing is the first billing application designed specifically for subscription companies, giving them the flexibility and power to create, manage and grow their business. In October 2008, Zuora launched its second product, Z-Payments. Z-Payments is a complete payment solution built for subscription businesses and includes the ability to accept PayPal payments. In November 2008, Zuora unveiled Z-Force, the first billing and payment system fully integrated with salesforce.com and 100% native to the Force.com platform. In just six months, more than 60 customers have selected Zuora, including Cloud9 Analytics, Marketo, and Box.net.

About Zuora, Inc.

Zuora is the fastest-growing on-demand subscription billing and payment service. The Zuora platform changes the way subscription businesses manage and sell to customers and allows them to bring new products to market in less time, with less hassle. Zuora is built from the ground up by SaaS industry visionaries and veterans from salesforce.com, WebEx, Accenture, Postini (now Google), and Oracle. The company is based in Redwood City, California. To learn more about Zuora, please visit zuorainternprd.wpengine.com.