Deloitte Tohmatsu Selects Zuora as its Business Transformation Consulting Partner for Subscription Businesses in Japan

November 8, 2018

Press Release issued by Deloitte Tohmatsu Consulting LLC on November 8, 2018 at Zuora’s Subscribed Tokyo event. This is a Japanese to English Translation.

Deloitte Tohmatsu Consulting and Zuora, collaboration in the field of business transformation consulting for a subscription business model

We will provide a full array of services from the development of new business based on a subscription business model and formulation of business strategy to the design of operational processes, design of system configuration, and system implementation and deployment.

Deloitte Tohmatsu Consulting LLC (“DTC,” headquartered in Chiyoda, Tokyo, CEO: Sooyoung Song) and Zuora Japan K.K. (“Zuora,” headquartered in Chiyoda, Tokyo, President: Junichiro Kuwano), the Japanese subsidiary of Zuora, Inc., the world leader in subscription management platforms, will collaborate in order to begin offering consulting services for furthering business transformation on the basis of a subscription business model.


A subscription business model is one in which goods and services are offered through regular purchases or use, allowing business operators to earn sustained revenue. From digital content offered in the form of regular purchases or use to management services in which devices and support services are packaged together, this type of business model is rapidly expanding into a wide range of industries, covering both goods and services. Through revenue stabilization, businesses can provide their customers with new value and convenience, resulting in sustained relationships with customers, which in turn provides opportunities for improving the earning power of businesses.


Targeting businesses aiming to switch over to a subscription business model, DTC and Zuora will be working together to offer a full array of consulting services, including not only the design of services taking into account customer needs, competitiveness, and customer journeys, but also the design of subscription management operations for efficient and flexible conduct of business, implementation of systems, and even the mind transformation away from traditional views on conducting business.


Drawing on knowledge and experience earned by making full use of the global Deloitte network, which includes 240,000 professionals in 150 countries around the world, DTC is the market leader in business transformation consulting across industries. We provide support from the concept formulation stage all the way to implementation and deployment, engaging in services such as the development of new business based on a subscription business model, formulation of business strategy by involving the client’s stakeholders, design of operational processes for efficient operation for a subscription business model, and overall system design with a view to integration with existing systems.


Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora® platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. In this collaboration, with experiences built on its record as the global leader in platform provision for a subscription business model, Zuora provides solutions for system implementation as well as technically focused services.


About Zuora Inc.

・Company name: Zuora Inc.


・Location of headquarters: California, United States of America

・Representative: Tien Tzuo (CEO)

・Established: September 2007

・Listed on the New York Stock Exchange (NYSE: ZUO) in 2018

・Capital: USD 250 million

・Business description: Zuora provides cloud-based software via subscription that helps enable any company in any industry to successfully launch, manage, and transform into a subscription business. Architected specifically for dynamic, recurring subscription business models, the Zuora platform functions as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. Zuora serves more than 1,000 companies around the world, across all industries including software, hardware, media and entertainment, manufacturing, automotive, and telecoms. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Munich, Beijing, Sydney, Chennai and Tokyo. To learn more about the Zuora platform, please visit


© 2018 Zuora, Inc. All Rights Reserved. Zuora, Subscription Economy and Powering the Subscription Economy, and Subscription Economy Index are trademarks or registered trademarks of Zuora, Inc. Other names and brands may be claimed as the property of others. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.


Contact for inquiries related to the service:

Deloitte Tohmatsu Consulting LLC

Tel: 03 5220 8600



Technology Strategy Unit

Partner: Hiromitsu Negishi, Manager: Keiichiro Okada

Technology, Media & Telecommunications Unit

Partner: Hiroyuki Manabe, Manager: Kazunori Kamewari


Press Contact:

Masako Saito, Zuora



Deloitte Tohmatsu Group (Deloitte Japan) is a collective term that refers to Deloitte Tohmatsu LLC, which is the Japan member firm of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee, and firms affiliated with Deloitte Tohmatsu LLC that include Deloitte Touche Tohmatsu LLC, Deloitte Tohmatsu Consulting LLC, Deloitte Tohmatsu Financial Advisory LLC, Deloitte Tohmatsu Tax Co., DT Legal Japan, and Deloitte Tohmatsu Corporate Solutions LLC. Deloitte Tohmatsu Group is known as one of the largest professional services groups in Japan. Through the firms in the Group, Deloitte Tohmatsu Group provides audit & assurance, risk advisory, consulting, financial advisory, tax, legal and related services in accordance with applicable laws and regulations. With about 11,000 professionals in nearly 40 cities throughout Japan, Deloitte Tohmatsu Group serves a number of clients including multinational enterprises and major Japanese businesses. For more information, please visit the Group’s website at


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