Susana Castro is a Senior Business Analyst with Zuora.   She is currently implementing a “Zuora on Zuora” initiative that will showcase the benefits of leveraging Zuora’s capabilities as a part of a larger “cloud-first” IT strategy.  Susana is also leveraging this role as a "Zuora customer" to collect usability and capability feedback;  these key insights give Zuora's product engineering team timely information to quickly evolve product features. Prior to Zuora, Susana spent 10 years with Dell in a variety of roles and organizations.