Sunil Madan

Head of Business Operations


Sunil brings over 18 years of SaaS business operations experience. Sunil managed cost-efficient business processes to improve Sales productivity, Marketing effectiveness, and ran IT services for $30M - $700M SaaS businesses. He built world-class onshore/offshore organizations to deliver operations' excellence and to drive the highest level of customer satisfaction. Sunil excels at designing and executing business architecture, using best of breed cloud solutions and leveraging on-premises systems. Before joining Zoom, Sunil was Vice President of Business Services at RingCentral for 5 years and managed IT teams at WebEx for 9 years.