Prior to joining Zuora, Karen spent five years at Synaptics leading human resources. During a time of accelerated growth at Synaptics, Karen drove several global human resources strategies that included recruiting, M&A, talent development, employee engagement and building a strong company culture. Karen also led Corporate Marketing team, responsible for communications, events, and public relations.

Prior to Synaptics she held a variety of US and international HR leadership roles at Hewlett-Packard. Karen holds a Higher National Certificate in Business Administration with a concentration in human resources from the University of the South West. She also has a Bachelor of Science degree in Organizational Behavior from the University of San Francisco, along with several professional human resources certifications.