Director, Customer Strategy

Jj Xia


JJ is the Director of Customer Strategy at Zuora and looks after messaging, positioning, and strategic initiatives around a customer's experience with Zuora. Prior to this role, JJ led the Product Marketing team and spearheaded the expansion from Zuora as a single billing application to the multi-product suite and platform that it is today. Prior to Zuora, she was a consultant at Deloitte Digital focused on and CRM transformations.