In her role Direction of Enterprise Architecture at Neustar, Heather is responsible for process analysis and improvements, SDLC approaches, vendor/partner relations, quality control, infrastructure and software architecture, and technology assessment. Her expertise is in leading teams who design architectures for complex and creative integration, process, and system design solutions for both software and business development. Some of the systems under her purview include Salesforce, Peoplesoft, EPM, Financial Data-warehouse, Oracle ERP (SaaS), Mulesoft, Zuora, Workday, ServiceNow, NetCool and Jira. Prior to Neustar, Heather held senior, Enterprise Architect roles at Discover Technologies, Acumen Solutions, Walmart and Blackboard.