“Zuora helped Lever manage their customers all the way from seamless trial conversion to provisioning and payment management.”

Company:
Lever
Industry:
Corporate Services, Software and technology
The Customer

Lever is a new applicant tracking and sourcing technology that supports hundreds of companies around the globe.

The Challenge

Lever was witnessing high growth and needed a subscription management system that could scale with them.

The Solution

Zuora’s comprehensive platform helps Lever improve sales efficiency, customer experience, provide accurate metrics, and revenue recognition.

The Benefits

Lever now has more than a thousand customers and continues its exponential growth.

Lever is leveraging our reports and SalesForce integration to obtain better visibility into the daily activity of their customers and overall business health.

Lever is an applicant tracking and sourcing technology that helps businesses source, interview, and hire top talent. Founded in 2012, the company supports the hiring needs of hundreds of companies around the globe including the teams at Netflix, Yelp, Lyft, and Quora.

The company was witnessing high growth but did not have an efficient and scalable subscription management system and couldn’t easily track subscription revenue. Lever’s team was manually processing hundreds of non-standard contracts invoices every month and customers who missed payments weren’t being notified nor were their services suspended. With high volume B2B orders that were often unique and customized and a billing system that didn’t integrate with Salesforce, it was proving to be tough to scale.

Lever knew what they needed was a scalable subscription management system that could match their growth and scale with them.

Enter Zuora. We help Lever manage their customers all the way from seamless trial conversion to provisioning and payment management. Our comprehensive platform helps Lever improve sales efficiency, customer experience, provide accurate metrics, and recognize revenue according to GAAP standards.

Zuora allows Lever’s sales team to streamline their Lead to Cash process, easily manage their various product offerings and retain the flexibility to create subscriptions with custom pricing. They now have access to a suite of tools to easily update existing subscriptions without having to involve additional departments. They can also just as easily update their product catalog to suit customer needs and preferences.

Our automated billing system ensures that Lever’s customers receive accurate, timely bills and tailored emails to collect payments. Zuora also helped Lever with their accounting processes to close the books. Most importantly, Lever is leveraging our reports and SalesForce integration to obtain better visibility into the daily activity of their customers and overall business health.

Lever was recognised as one of the top 10 HR Technology and Recruiting Tools of 2015 by Recruiting Daily. As Lever continues to scale, Zuora will be right alongside helping them easily onboard and manage new customers to give them a solid back office system that’s essential for business growth.

Highland News & Media