{"id":197448,"date":"2021-04-12T08:00:34","date_gmt":"2021-04-12T15:00:34","guid":{"rendered":"https:\/\/sboxtest.zuora.com\/press-release\/zuora-collect-enables-30-increase-in-payment-collections-for-digital-marketing-company\/"},"modified":"2021-04-12T08:00:34","modified_gmt":"2021-04-12T15:00:34","slug":"zuora-collect-enables-30-increase-in-payment-collections-for-digital-marketing-company","status":"publish","type":"press_release","link":"https:\/\/www.zuora.com\/fr\/press-release\/zuora-collect-enables-30-increase-in-payment-collections-for-digital-marketing-company\/","title":{"rendered":"Zuora Collect Enables 30% Increase in Payment Collections for Digital Marketing Company"},"content":{"rendered":"

Redwood City, Calif <\/strong>— March 12, 2021 — Zuora, Inc.<\/a>, (NYSE:ZUO) the leading cloud-based subscription management platform provider, announced today that digital marketing leader rankingCoach<\/a> increased collections on outstanding invoices by 30% using Zuora\u2019s new Zuora Collect tool.<\/p>\n

 <\/p>\n

Revenue leakage due to failed payments continues to challenge subscription businesses around the world. In North America, MGI research<\/a> estimates that revenue leakage can account for up to 7% of annual revenues. That\u2019s why companies are increasingly looking for new technologies to solve this persistent problem more efficiently, effectively, and with less internal resources.<\/p>\n

 <\/p>\n

\u201cWe were investing a lot of time in our own retry solution,\u201d says Daniel Wette, CEO and Co-founder of rankingCoach. \u201cWith Zuora Collect, we don\u2019t need to do anything \u2014 and our results are better. At the end, it\u2019s a no brainer: Zuora Collect earns its money.\u201d<\/p>\n

 <\/p>\n

Zuora Collect leverages machine learning to efficiently turn invoices into revenue. Its machine learning model looks at over 15 characteristics of a transaction and ingests new data on a daily basis to leverage the latest trends that may impact payment success. With Zuora Collect, companies can immediately start to maximize recurring revenue and minimize passive churn.<\/p>\n

 <\/p>\n

Before employing Zuora Collect, rankingCoach was losing credit card and PayPal payments, resulting in missed revenue opportunities. To make matters worse, when a customer\u2019s payment didn\u2019t go through, their service was simply cancelled and the customer had to register a second time using a different payment method in order to continue with the service. Needless to say, this didn\u2019t make for an optimal subscriber experience.<\/p>\n

 <\/p>\n

Since adopting Zuora Collect, rankingCoach\u2019s collection rate on unpaid invoices has risen from 20% to 29%. And not only has revenue increased, but so too has customer retention. With less service interruption, more transparency, and better communication, Zuora Collect has helped rankingCoach build a better subscriber experience.<\/p>\n

 <\/p>\n

\u201cCollections is a perfect example of a problem where machine learning makes sense,\u201d says Wette. \u201cMachine learning can go much deeper into customer behavior, in less time than a human can do it. I strongly believe that AI will win the collections game, and businesses like ours that employ Zuora Collect will reap the benefits.\u201d<\/p>\n

 <\/p>\n

Read more about rankingCoach in the company case study here<\/a>.<\/p>\n

 <\/p>\n

About Zuora, Inc.<\/strong><\/p>\n

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy\u00ae, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom. Headquartered in Silicon Valley, Zuora also operates offices around the world in the U.S., EMEA and APAC. To learn more about the Zuora platform, please visit www.zuora.com.<\/p>\n

 <\/p>\n

\u00a9 2020 Zuora, Inc. All Rights Reserved. Zuora, Subscribed, Subscription Economy, Powering the Subscription Economy, and Subscription Economy Index are trademarks or registered trademarks of Zuora, Inc. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.<\/p>\n

 <\/p>\n

CONTACT: press@zuora.com<\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cWe were investing a lot of time in our own retry solution,\u201d says Daniel Wette, CEO and Co-founder of rankingCoach. \u201cWith Zuora Collect, we don\u2019t need to do anything. Zuora Collect earns its money.\u201d <\/p>\n","protected":false},"author":227,"featured_media":0,"template":"","meta":{"_acf_changed":false},"content_type":[32960],"geo":[1356,32979],"growth_initiatives":[1369],"industry":[],"persona":[33108,32984,33114],"product_line":[32989],"topic":[],"class_list":["post-197448","press_release","type-press_release","status-publish","hentry","content_type-case-study-fr","growth_initiatives-reduce-churn","persona-cfo-and-finance-fr","persona-ceo-fr","persona-customer_success-fr","product_line-zuora-collect-fr"],"acf":[],"yoast_head":"\nZuora Collect Enables 30% Increase in Payment Collections for Digital Marketing Company - Zuora<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zuora.com\/fr\/press-release\/zuora-collect-enables-30-increase-in-payment-collections-for-digital-marketing-company\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zuora Collect Enables 30% Increase in Payment Collections for Digital Marketing Company\" \/>\n<meta property=\"og:description\" content=\"\u201cWe were investing a lot of time in our own retry solution,\u201d says Daniel Wette, CEO and Co-founder of rankingCoach. \u201cWith Zuora Collect AI, we don\u2019t need to do anything. 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