{"id":300103,"date":"2024-05-21T09:15:04","date_gmt":"2024-05-21T16:15:04","guid":{"rendered":"https:\/\/www.zuora.com\/2024\/05\/21\/support-proactif-l-arme-secrete-pour-reduire-le-taux-de-resiliation-client\/"},"modified":"2025-08-27T03:02:40","modified_gmt":"2025-08-27T10:02:40","slug":"support-proactif-l-arme-secrete-pour-contrer-l-attrition-client","status":"publish","type":"post","link":"https:\/\/www.zuora.com\/fr\/2024\/05\/21\/support-proactif-l-arme-secrete-pour-contrer-l-attrition-client\/","title":{"rendered":"Support proactif : L\u2019arme secr\u00e8te pour contrer l\u2019attrition client"},"content":{"rendered":"<p>&nbsp; &nbsp;###CEND###<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp;###CEND###<\/p>\n","protected":false},"author":227,"featured_media":250381,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[32928],"tags":[],"content_type":[33421],"industry":[],"persona":[],"product_line":[],"topic":[],"class_list":["post-300103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee","content_type-blog-fr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/posts\/300103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/comments?post=300103"}],"version-history":[{"count":0,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/posts\/300103\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/media\/250381"}],"wp:attachment":[{"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/media?parent=300103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/categories?post=300103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/tags?post=300103"},{"taxonomy":"content_type","embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/content_type?post=300103"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/industry?post=300103"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/persona?post=300103"},{"taxonomy":"product_line","embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/product_line?post=300103"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.zuora.com\/fr\/wp-json\/wp\/v2\/topic?post=300103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}